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Award-Winning IT Support Services UK
PC Support Group is a multi-award-winning IT support company dedicated to helping businesses maximise their use of technology. With over two decades of experience, we specialise in delivering exceptional IT, telecoms, and cybersecurity services that improve productivity, reduce costs, and protect businesses. Our team of qualified engineers provides tailored solutions including fully managed IT support, remote monitoring, co-managed services, and server maintenance. We hold industry accreditations such as Cyber Essentials, Microsoft Partnership, and membership in the Apple Consultants Network. Our proactive approach combines 24/7 monitoring with rapid response times, ensuring 98.9% customer satisfaction and 81% first-time resolution rates.

Clients praise our expertise in implementing robust cybersecurity measures, seamless cloud migrations, and cost-effective technology solutions that drive business growth. We serve over 2,000 users daily across the UK, maintaining a strong focus on strategic support, painless onboarding, and budget control for our clients.
Services
IT Support Cyber Security Cloud Services VoIP Systems Managed Antivirus
Served areas
  • Edinburgh, West Lothian & Fife
Details
  • Year established: 2025
Highlights and features
  • We offer 20+ years of experience in business IT support
  • Our team provides 24/7 proactive monitoring and rapid response
  • We guarantee 98.9% customer satisfaction score
  • Our company is Cyber Essentials accredited
  • We support 2,000+ users daily across the UK
Associations and certifications
  • Cyber Essentials
  • Microsoft Partner
  • Apple Consultants Network
What people say
Expertise Quick resolution Proactive monitoring Cost savings Seamless transition
Website
Services
Managed IT Support
Our fully managed IT support services provide comprehensive technology management for SMEs. With 24/7 monitoring and proactive maintenance, we ensure maximum system uptime and rapid issue resolution. Our team handles everything from network security to software updates, allowing businesses to focus on core operations while we maintain their IT infrastructure.
Cyber Security
Our multi-layered cybersecurity approach protects businesses from evolving threats through managed antivirus, firewalls, and Cyber Essentials accreditation. We implement advanced security measures including dark web monitoring, multi-factor authentication, and regular security audits to safeguard sensitive business data and prevent security breaches.
Cloud Services
We deliver scalable cloud services including Microsoft Azure and Google Workspace implementations. Our cloud solutions offer secure data storage, seamless collaboration tools, and cost-effective infrastructure options. We provide complete migration support and ongoing management to ensure businesses maximise the benefits of cloud technology while maintaining data security and compliance.
VoIP Telephone Systems
Our VoIP telephone systems provide modern communication solutions with advanced features and cost savings. We implement unified communications platforms that enable flexible working arrangements, improve customer service, and integrate seamlessly with existing business systems, all supported by our expert technical team and rolling monthly contracts.
Mobile Device Management
Our mobile device management solutions secure and optimise business mobile devices while enhancing productivity. We implement comprehensive management systems that protect company data, ensure compliance with regulations like GDPR, and enable efficient remote device management across multiple platforms and operating systems.
Questions
What IT services do you offer for SMEs?
We provide fully managed IT support, remote monitoring, server maintenance, cloud services, and cybersecurity solutions tailored to small and medium businesses.
Are you Cyber Essentials accredited?
Yes, we are Cyber Essentials certified and can help businesses achieve and maintain this important cybersecurity accreditation.
Do you offer 24/7 IT support?
Our services include 24/7 monitoring and support with rapid response times, ensuring your business has continuous protection and assistance.
What cloud solutions do you provide?
We offer Microsoft Azure services, Google Workspace support, hosted systems, and virtual desktop infrastructure tailored to business requirements.
How do you handle cybersecurity threats?
We use a multi-layered approach including managed antivirus, firewalls, dark web monitoring, and regular security audits to protect your business.
Can you help with business telecoms?
Yes, we provide VoIP telephone systems, mobile device management, and dedicated leased lines to enhance business communications.
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Reviews (9)
Darlene Knoll
May 22, 2022 Report
PC Support deserve a 5 star rating, they go above and beyond, they help with all our PC needs including setups, log in's, security and phone systems. They are always friendly and give a speedy response to all our needs.
Tristan Quilter
May 08, 2021 Report
Great service, gets things done even while your away or can do things for you middle of the night so your up and running during the day. Great technical expertise, and knowledge of what's happening with your system.
Tristan Quilter
Aug 11, 2020 Report
Great service, gets things done even while your away or can do things for you middle of the night so your up and running during the day. Great technical expertise, and knowledge of what's happening with your system.
Pam Case
Feb 11, 2019 Report
Customer Service par excellence! Very responsive, pleasant to deal with, pro-active, knowledgeable. Total peace of mind knowing my IT system is safe and efficient - without a hefty price tag!
Bob Evans
Jun 24, 2014 Report
I have been a PC Support Group customer for over seven years and think they do a great job. If I have an issue with any of my compeers that fixed within hours. I recommend the PC Support Group to my clients and they have never let me down. Keep up the good work.
Joanne Hawkins
Nov 10, 2013 Report
Great experience with The PC Support Group, saved the day when I had the Blue Screen of Death! Would recommend them to anyone who needed one off or continued PC Support. Thanks guys :-
Steve Battarbee
Jun 14, 2009 Report
Pc support are so customer focused its untrue when compared to what i have experienced from other companies in the past. their response time are great and they always do what they say they'll do when they sat they are going to. it really is like having your own IT dept
Phil Mylotte
Mar 13, 2009 Report
Simon and his team talk in plain English and fix all my technical issues without fuss, often without having to visit my office. They also take care of my data security so I know I can recover it all in the event of a disaster and my system is kept free of bugs and viruses. Thanks Simon, I wholeheartedly recommend your services to businesses who can't afford to employ staff to do this.
Tony Boggild
Feb 28, 2009 Report
Coming from an IT background it was refreshing to find such a supportive company as the PC Support Group. They are completely reliable, their service levels are above and beyond those of any of their rivals and they have the natural ability to interface with their clients in a non technical, friendly and helpful manner. I cannot recommend them highly enough.