Business Details
28 Years
experience
Emergency
services
Trusted Computer Repair & Data Recovery Services in Leicester
Established in 1998, THE PC EXPERT has built a reputation as a trusted provider of computer repair and data recovery services in Leicester. Our team of highly qualified professionals specialises in hardware and software repairs for desktops, laptops, and Apple devices, serving both individual and business clients. With over 25 years of experience, we prioritise transparency, offering in-store diagnostics and repairs to ensure customer confidence.Our commitment to quality is reflected in our 24/7 emergency support, use of genuine parts, and a focus on delivering swift, reliable solutions. We pride ourselves on maintaining long-term client relationships through honest advice, competitive pricing, and a dedication to staying ahead of evolving IT challenges. As a locally owned business, we value personalised service and have earned recognition through consistently positive customer feedback.
Services
Laptop Repairs
Data Recovery
Apple Device Repairs
Desktop Repairs
Gaming PC Repairs
Screen Replacement
Port Repairs
Motherboard Repairs
Hardware Upgrades
Software Diagnostics
Served areas
- Leicestershire
Details
- Year established: 1998
Highlights and features
- We offer 25 years of specialist experience in computer repairs and data recovery.
- Our transparent repair process allows customers to observe diagnostics and fixes.
- Skilled technicians handle all major brands including Apple, Dell, HP, and Asus.
- We provide 24/7 emergency repair services with minimal downtime.
- Consistently rated excellent by over 320 satisfied customers in Leicester.
What people say
Great service
Quick and efficient
Professional staff
Transparent process
Highly recommend
Services
Laptop Repairs
We specialise in comprehensive laptop repairs covering hardware failures, screen replacements, and port repairs. Our engineers handle all major brands including Dell, HP, and Asus. Using advanced diagnostic tools, we identify issues quickly and use genuine components for lasting solutions. Customers benefit from same-day repairs in most cases.
Data Recovery
Our data recovery service rescues lost files from damaged storage devices including hard drives, SSDs, and memory cards. We operate in controlled environments to prevent further damage. Specialists handle complex cases like RAID array failures and water-damaged media. Most recoveries completed within 24-48 hours.
Apple Repairs
Authorised Apple repair service covering MacBooks, iMacs, and Mac Pros. We fix logic boards, charging ports, and display units using genuine Apple parts. Technicians hold Apple-specific certifications. Repairs often completed while-you-wait for added convenience.
Desktop Repairs
Comprehensive desktop computer diagnostics and repairs for hardware and software issues. We upgrade components, resolve overheating problems, and optimise performance. Business clients receive priority scheduling for critical systems.
Gaming PC Repairs
Specialist gaming PC repairs including graphics card installations and cooling system upgrades. We maintain high-performance components from brands like Alienware and MSI. Custom builds and overclocking services available.
Questions
What computer repair services do you offer?
We repair all desktops, laptops, and Apple devices including screen replacements, port repairs, and hardware upgrades. Data recovery and gaming PC services also available.
Do you provide same-day repairs?
Most repairs completed the same day or next working day following diagnostics. Emergency repairs prioritised with 24/7 availability.
Can you recover data from damaged devices?
Yes, we recover data from failed hard drives, water-damaged laptops, and corrupted storage media using specialist equipment in controlled environments.
Are your technicians qualified?
Our engineers hold industry certifications and have combined 25+ years' experience repairing all major computer brands and models.
Do you offer warranty on repairs?
All repairs come with a written warranty covering parts and labour. Warranty duration varies by component type and service performed.
What areas do you serve?
We serve Leicester city centre and surrounding areas including Clarendon Park, with nationwide data recovery services available via courier.
Reviews (35)
Anisa Rashid
May 31, 2022
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Great experience with this place. Professional and friendly service. Honest, valuable advice and recommendations. My laptop was broken badly and I was really impressed at the repair and how soon it was done, it looked brand new! Also, the charges are very reasonable too and no unnecessary offers to sell further :. Highly recommend.
Oliver Goodwin
May 16, 2022
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Laptop completely broke down trapping my University Essay (due in the next day) on it. Chap at the shop not only managed to retrieve my data from the fried hard drive, but did it in a matter of hours so I could still turn in my assignment. And he did it for 50% off for students, cannot recommend this guy enough.
Alex Lees
Apr 18, 2022
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Wow! Syed was so helpful. Nothing was too much trouble and he was so polite, professional and accomadating. He offered extremely helpful advice and tips and was really great to deal with. He diagnosed a microSD for me and discovered it was a fake sold on amazon ! He also diagnosed a failed HDD for me and recovered all of my data including my entire photo library! Extremely good value for money, I would happily reccomend to everyone. Thanks Syed
Ernestas Dainys
Mar 23, 2022
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Excellent service! I am an international student which had major problems with laptop. The PC Expert quickly fixed my laptop and gave valuable tips and knowledge about the computer internals. Really happy that I went to this place! The PC Expert is very lovely and genuine person.
Alice B.
Mar 23, 2022
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Came after major water damage to my laptop and potentially losing an entire semesters worth of work. Absolutely brilliant service. After damage that would usually have the laptop scrapped they managed to bring it back to working condition and bring back all my lost data. Even gave me a student discount. Would absolutely recommend.
Jack Burton
Mar 20, 2022
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Great experience dealing with The PC expert. He was really helpful and knowledgeable. Rebuilt my PC in a few hours. Would definitely recommend
Emmanuel Debrah
Jan 31, 2022
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Having been in Leicester for some time now, I came across The PC Expert Leicester, and met a lovely man named Ali. I had issues with my laptop performance and he advised me to buy a Samsong 870 EVO 1TB SSD online, because I could get it for cheaper but went for the 2TB SSD version instead because, I can of course. Once the SSD arrived, he booked me the next day and without hesitation, I came to his store to have my new SSD installed.
The entire process was super smooth, even though the process took a while, and the performance overall on my laptop has improved dramatically. Ali was very patient with me from the beginning to the end, and he is a person who knows exactly what he's doing and truly an expert in the field of technology. He also gave me helpful tips to help keep track of my performance to make sure my laptop performs as it should. If you have any issues with your PC whatsoever, please look no further and visit The PC Expert Leicester! Another happy and satisfied customer! :D
The entire process was super smooth, even though the process took a while, and the performance overall on my laptop has improved dramatically. Ali was very patient with me from the beginning to the end, and he is a person who knows exactly what he's doing and truly an expert in the field of technology. He also gave me helpful tips to help keep track of my performance to make sure my laptop performs as it should. If you have any issues with your PC whatsoever, please look no further and visit The PC Expert Leicester! Another happy and satisfied customer! :D
Margherita Riso
Jan 13, 2022
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I visited the shop because my MacBook did not charge and rather than selling me anything, the PC expert went through the issue with me so I could figure out the best solution. He recognized my level of knowledge and worked with me on that level; he also gave me useful and HONEST advice. I will certainly visit the PC expert again in the future for help with all my tech needs. Thank you very much for your help and for not taking advantage of my poor technological knowledge. I cannot recommend the PC Expert highly enough.
Venus Cow
Sep 17, 2021
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Syed has been looking after our tech needs at Venus Cow for a couple of years now with no issues. He is always quick, on it, efficient, honest and we trust him to give us sound informed advice. He is calm, friendly, affordable and solution driven. Highly recommended.
Yoong
Jun 21, 2021
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Very honest businessman. Im not their customer yet but sure in the future. He advised me to save money to pay for call out money but bring my shop computer to his shop instead. Just a few minutes, he honestly me told me nothing wrong and I left pay nothing. Sure others shop will ask me to leave it with them to check and end up for some bills to pay. I highly recommend this shop and thanks again.
Maggie Crisp
Sep 15, 2020
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Fixed my laptop screen wwthin hours and fixed the issue completely. Walked me through everything and offered student discount too. Very good service.
Jenna Clark
Mar 12, 2020
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I broke my laptop screen and Syed managed to fix it super quickly and was very helpful and patient even after I accidentally ordered the wrong screen. Would 100% recommend his friendly service!
Matt Turner
Oct 25, 2018
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Definitely recommend going to this guy for any pc/laptop queries or issues. Very knowledgeable and always trying to get a good deal for you. Extremely pleased with the price I paid for what I consider a service above and beyond what would normally be considered necessary!
John Ellison
Sep 03, 2018
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My PC died on me leaving me no access to important documents. I popped into PC Expert and was told what options were available, and how much each option would costs. He was very clear and I was convinced he knew what he was talking about. I booked my PC in for repair on Friday 31 August, he said it would be ready for collection on Saturday, but I couldn't pick it up until Monday. My PC was ready and fully repaired, cleaned inside and fully setup and optimised with all the correct drivers etc. An excellent, professional and quick service, I highly recommend PC Expert- he is!
Paul Willis
Aug 24, 2018
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I wanted a quality computer, so I bought the best parts that I could find /afford and asked Syed if he would assemble these and install Windows 10. I`m so glad that I went to Syed as the technical and practical process of assembly, integration of parts and software would have been " Beyond my Capabilities ". Syed gives good - sound, practical and kind advice Not designed to sell you anything but so that you will obtain the highest quality at the cheapest price and greatest satisfaction. I whole heartedly state that The PC Expert -Syed comes " Highly Recommended "
Andrew Swann
Jan 07, 2018
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Syed provides a very friendly and knowledgeable service. He gave me cost-effective advice to return my aging PC to fast performance. He patiently explained how to keep my PC running smoothly and how to avoid services which slow the performance. He also provided help with restoring files from my old hard drive and showed me the most effective way to upload files from phone and camera. I warmly recommend his services.
Roger Smith
Oct 23, 2017
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Syed was absolutely First Rate. Nothing was too much trouble and he explained all he was needing to do to fix my PC and save all the data, in great detail. Excellent, timely Service.
Ben V.
Sep 27, 2017
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Hard drive failed on my Mac unexpectedly which seemed like a disaster at the time. Syed was absolutely brilliant and totally saved the day. I've got a new and faster hard drive and he recovered and restored everything I needed off the last drive. Machine now way better than it was before. Great service, great value and a thoroughly nice chap to deal with. Would highly recommend.
Alym Kassam
Mar 20, 2017
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Great service rendered that was both reasonable in price and produced the desired outcome! My PC's were thoroughly tested, the work requirements communicated in a clear and concise manner and the end result being a 2nd hand laptop being brought back to brand new functionality. Would definitely use the services of "The PC Expert" again! Many thanks.
Helen Smith
Nov 11, 2016
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My computer would not switch on (fried hard drive), and I had important university data on there which was not backed up. Syed was very reassuring, worked quickly on my computer and at all stages gave me options to reduce the cost. When I picked up my computer, he had amazingly retrieved all my data (university and otherwise), and had installed other useful add ons for me. Fantastic - thank you!
Gavin Lau
Mar 25, 2016
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My laptop's motherboard failed, so I took my laptop to Syed to diagnose the problem. 3 days later, he offered to fix my laptop and he repaired it in the same day. On top of that, I received comprehensive details about maintaining my laptop and he has answered other questions as well at a standard I expect from all computer repair shops. He is also very honest about his work.
Nicky Drucquer
Sep 03, 2015
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Took my laptop in because I was having problems installing software. Sorted out all issues there in the shop and gave me loads of advice about how to get the best out of my machine. Highly recommended. Explains things really simply and well - first time I've ever been able to keep up with a computer expert!
Rachel Bennett
Aug 02, 2015
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Prompt and excellent service. Was kept informed of what was going on and given options to fix issues with laptop. No pressure to take most expensive options just given the facts and the costs. Would highly recommend.
Jack Taylor
Mar 08, 2015
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After my liquid cooling tube spilt and leaked onto my components Syed was able to salvage anything that was still working and build me a new PC with some new (and much better) hardware very quickly and at a very affordable price. He outlined all of my options and I always felt that he was trying to save me money wherever possible rather than trying to make the most he could. Would recommend to anyone experiencing issues with their computer.
Esther De Dauw
Excellent customer service! You get a proper explanation of what the problem is, the potential solutions and everything is shown on the computer so you can be sure. The repair itself is incredibly fast, same-day fix and I received both a text and a phone call to let me know that my laptop was ready for me. The price was incredibly reasonable, especially for students and I will definitely take my laptop back if it ever needs fixing again!
David Webb
I had a great experience with The PC Expert. They explained every step of the repair process, made recommendations to help me keep the costs down while still getting effective equipment installed and were clear, transparent and helpful at every stage. I have not had more comprehensive, or better, service anywhere. I've been in IT, so I was interested to see how they'd stack up against other services and I found them more knowledgeable and definitely easier to deal with. Highly recommended.
Jay Rana
10/10 Service. Syed is a highly professional and diligent expert dealing with the recovery of my hard drives with absolute sincerity. He explained the steps clearly and concisely, gave me every confidence and faith in the recovery and like a magician recovered circa 10 years of family history. For a straight forward no nonsense service with no ambiguous answers - go to Syed. A true IT professional and genuine listening ear - very passionate about this grey area. Highly results orientated. Thanks Syed - forever indebted for your services.
Charlie
Absolutely incredible service! Took my laptop in on Thursday completely dead, and quite badly damaged and I had it back, completely fixed and working good as new by Saturday. Syed is the best example of great customer service. He is super honest, always giving you many options and only carries the work out once he has your permission, instead of tricking you into buying things you don't need like some other companies do.
He keeps great records of the work carried out, even taking 'before and after' videos which he then showed me. He also showed me a bunch of ways to keep my laptop in good health after the fix, and went through every function to ensure it was working perfectly, even throwing in little extras like cleaning the screen! The whole thing was also incredibly cheap given how much was done, and his student discount is great! PC Expert always have my business now and I would recommend them to anyone, it's rare to see such incredible service these days, but this place is an example of one of them.
He keeps great records of the work carried out, even taking 'before and after' videos which he then showed me. He also showed me a bunch of ways to keep my laptop in good health after the fix, and went through every function to ensure it was working perfectly, even throwing in little extras like cleaning the screen! The whole thing was also incredibly cheap given how much was done, and his student discount is great! PC Expert always have my business now and I would recommend them to anyone, it's rare to see such incredible service these days, but this place is an example of one of them.
Keiran Doyle
Fast, reliable repair. Transparent and honest service. Great value for money. Would recommend to anyone needing a PC or laptop repaired
Keely West
EXCELLENT SERVICE!!! I would highly recommend THE PC EXPERT to anyone, especially students in the Clarenden Park area. Having had trouble in the past with various computer repair shops, I was a little nervous about handing over my laptop to anyone, despite THE PC EXPERTS shining reviews. When I expressed my concern Syed was understanding, kind, friendly and more than happy to help. I took my laptop in this morning around 10.30 to have my screen replaced and I was ecstatic when I received a call only 2 hours later to say the work had already been done.
Not only did he replace my screen very quickly he also carried out another minor repair at the same time free of charge. I cannot thank THE PC EXPERT enough for the great service I received. GREAT SERVICE AT A GREAT PRICE!
Not only did he replace my screen very quickly he also carried out another minor repair at the same time free of charge. I cannot thank THE PC EXPERT enough for the great service I received. GREAT SERVICE AT A GREAT PRICE!
Dan Summers
Absolutely excellent customer service - Syed was extremely helpful throughout. Gave in my laptop with a corrupted hard drive, gave great advice on the best hard drives to replace with. Replaced very fast and installed useful software so my laptop was usable straight away. Would highly recommend.
Bellagredzo
Excellent, Professional service and perfect repair at a price which could not be matched anywhere else; After my motherboard failed to function I took my laptop to The PC EXPERT and was very pleased to learn that the consultation was not only free but full of other useful advice which I am continuing to follow. I am very happy with the outcome and the price of such a vital and large repair, and also my laptop was fixed and ready to collect the very next day. I can highly recommend and trust this service, and as a student the low price was very welcome.
Simon
Having had trouble with my laptop I was pleased to stumble across the PC EXPERT via Google search. My wife and I are very satisfied with the customer service and were pleased with the time dedicated to ourselves to show us what the problem's) were with our laptop despite us being complete amateurs when it comes o computing. We would greatly recommend PC EXPERT to anybody if they are having problems or have queries with their laptops even if they live the other said of the city or in another county. So give them a ring, you won't be disappointed!!
Abdul
If Carling made PC EXPERTs then this one would certainly be one of them!!! I would thoroughly recommend PC EXPERT - I will never look elsewhere again. You get a professional service at a very competitive price, without compromising quality. I have dealt with PC EXPERT on numerous occasions (from general PC/laptop repairs to web site design) and have always been more than satisfied with the honest, fast, reliable and professional service.
Most importantly I have found PC EXPERT to be honest and trustworthy. PC EXPERT is knowledgeable in all areas of I.T. and is now my first point of contact for all I.T. related problems. Well done PC EXPERT - keep up the excellent and faultless service!!!
Most importantly I have found PC EXPERT to be honest and trustworthy. PC EXPERT is knowledgeable in all areas of I.T. and is now my first point of contact for all I.T. related problems. Well done PC EXPERT - keep up the excellent and faultless service!!!
William Corkill
I had a problem with my Acer Laptop and after reading all the testimonials on the PC EXPERT web site I decided to give take it there. I entered the shop and was warmly greeted by the PC EXPERT himself. I explained the problem to THE PC EXPERT and it was diagnosed as a broken screen. I was given a price for a replacement screen which I agreed to and was told my laptop would most likely be ready the next day.
I received a phone call from THE PC EXPERT the next day to say my Laptop was fixed and ready to pick up. I arrived at the shop and THE PC EXPERT told me the repair was going to be cheaper than first quoted which I found to be very honest. I must say if anybody has got a Desktop PC problem or Laptop problem don't hesitate take it to the PC EXPERT you won't be disappointed. Once again THE PC EXPERT Thank you for a job well done.
I received a phone call from THE PC EXPERT the next day to say my Laptop was fixed and ready to pick up. I arrived at the shop and THE PC EXPERT told me the repair was going to be cheaper than first quoted which I found to be very honest. I must say if anybody has got a Desktop PC problem or Laptop problem don't hesitate take it to the PC EXPERT you won't be disappointed. Once again THE PC EXPERT Thank you for a job well done.
