Business Details
38 Years
experience
Emergency
services
Impartial advice from experts not sales people.
Weald IT has been delivering expert IT solutions since 1988, combining technical excellence with a client-centric approach. Our ISO 27001 and ISO 9001 certifications reflect our commitment to data security and service quality. We specialise in managed IT services, cybersecurity, and Microsoft 365 support for SMEs across Sussex, Hampshire, and Kent. Our team of experienced engineers provides impartial advice without sales pressure, focusing on practical solutions tailored to business needs. With a proven track record of 30+ years and a 4.95/5-star rated helpdesk, we prioritise reliability and transparency. Our employee-owned structure ensures long-term stability and client-focused service delivery. Client testimonials highlight our responsiveness, technical expertise, and ability to deliver seamless IT transitions. We offer flexible support options including 24/7 coverage and free initial consultations. Our comprehensive services cover infrastructure management, cloud solutions, and cybersecurity compliance. This combination of experience, accreditation, and client dedication makes us a trusted IT partner for growing businesses.
Services
IT Support
Cyber Security
Microsoft 365
Cloud Services
Backup & Replication
VoIP Solutions
WordPress Maintenance
Hosted Servers
Compliance Management
Network Infrastructure
Served areas
- Sussex, Hampshire, Kent
Details
- Year established: 1988
- Employees: 16
- Licensed
- Insured
Highlights and features
- ISO 27001 and ISO 9001:2015 certified service standards
- 30+ years supporting SMEs across Sussex and the South East
- 4.95/5-star rated helpdesk with 500+ satisfied customers
- Free onboarding and 24/7/365 support options available
- Employee-owned company ensuring long-term client commitment
Associations and certifications
- ISO 9001:2015
- ISO 27001
What people say
Seamless migration process
Expert technical knowledge
Proactive system monitoring
24/7 support reliability
Clear communication
Services
Managed IT Services
We provide comprehensive IT infrastructure management tailored to SME needs. Our services include proactive monitoring, system maintenance, and strategic technology planning. With ISO 27001-certified processes, we ensure secure, reliable operations while reducing in-house IT costs. Clients benefit from predictable billing and expert support for both cloud and on-premise environments.
Cyber Security
Our cybersecurity solutions combine ISO 27001 standards with advanced threat protection. We offer compliance management, encrypted backups, and staff training to prevent breaches. Regular penetration testing and disaster recovery planning ensure business continuity. Microsoft 365 integration provides seamless security for cloud-based operations across Sussex and Hampshire.
Microsoft 365 Support
As a Microsoft Cloud Solution Provider, we manage complete Microsoft 365 deployments. Services include tenant optimisation, user management, and compliance auditing. Our support covers migration, licensing, and integration with Teams and SharePoint. With 200+ business clients, we ensure smooth operation of productivity tools and cloud infrastructure.
24/7 IT Support
We offer flexible 24/7/365 coverage for critical systems. Our in-house technicians provide rapid response for urgent issues, with optional extended hours (6am-11pm). This service includes proactive maintenance and guaranteed SLAs. Businesses in Kent and Sussex benefit from uninterrupted IT operations and priority incident resolution.
Cloud Services
Our cloud offerings include VPS hosting, co-location, and hybrid infrastructure. We provide secure data centres in Reading and Uckfield with resilient connectivity. Services feature automated backups, SPLA licensing, and scalable resources. Clients receive managed hosting for websites, applications, and business-critical systems with UK-based support.
People
Mike Nelson
Managing Director
Co-founder with 35+ years in IT, specialising in networked systems and business technology strategy. Technical background combined with financial expertise. Active in guiding companies through digital transformation while maintaining operational efficiency.
Tom Winchester
Sales Director
Former engineer turned solutions advisor with 10 years' experience. Combines technical knowledge with client-focused approach. Specialises in matching IT solutions to business requirements without sales pressure. Maintains engineering skills through select client engagements.
Hazel Morris
Operations Director
Ensures operational efficiency since joining in 2006. Brings Northern pragmatism to project management. Focuses on process optimisation and resource coordination. Key to maintaining service delivery standards across the company's growing client base.
Cenk Ozkan
Senior Project Engineer
First engineer employed in 1998, now leading complex implementations. Technical expert with hands-on experience in server infrastructure and SANs. Maintains cutting-edge knowledge while delivering practical solutions for clients across multiple sectors.
Hannah Thompson
Helpdesk Lead
Joined in 2015, now leading first-line support team. Combines technical proficiency with customer service excellence. Focuses on efficient ticket resolution and client communication. Plays key role in maintaining the helpdesk's 4.95/5-star rating.
Questions
What IT services do you offer for SMEs?
We provide managed IT services, cybersecurity, Microsoft 365 support, cloud solutions, and 24/7 helpdesk. Our services cover infrastructure management, data protection, and compliance across Sussex and Hampshire.
Are you ISO certified?
Yes, we hold both ISO 9001:2015 for quality management and ISO 27001:2022 for information security. These certifications ensure rigorous service standards and data protection.
Do you offer 24/7 IT support?
Yes, we provide optional 24/7/365 coverage with in-house technicians. This includes emergency response and scheduled maintenance outside regular business hours for critical systems.
How do you handle cybersecurity?
We implement ISO 27001-compliant security measures including threat detection, encrypted backups, staff training, and compliance management. Regular penetration testing ensures ongoing protection against evolving threats.
What areas do you cover?
We serve businesses throughout Sussex, Hampshire, and Kent. Our Uckfield headquarters provides local support while our remote capabilities extend across the South East region.
Can you help with Microsoft 365?
As a Microsoft Cloud Solution Provider, we offer complete Microsoft 365 services including migration, management, licensing, and user support. We currently support over 200 business tenants across Sussex.
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Reviews (4)
Jason Woodford
Oct 06, 2021
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I've been using Weald IT for many years and recommend the company and their fantastic team without reservation. Excellent product knowledge, quick response times and they are prepared to go the extra mile to help. Most recently a big thank you to Chris A for solving a very frustrating "working from home" IT issue in lightning quick time.
Jason Woodford
Oct 05, 2021
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I've been using Weald IT for many years and recommend the company and their fantastic team without reservation. Excellent product knowledge, quick response times and they are prepared to go the extra mile to help. Most recently a big thank you to Chris A for solving a very frustrating "working from home" IT issue in lightning quick time.
Peter Holloway
Jun 05, 2018
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A solid IT support company. They understood our needs and worked well with us to implement it requirements. Would highly recommend them.
Nick Rawson
We outsourced our I.T. function to Weald thereby freeing up more Partner time for our clients. We've benefited immensely from Weald's experience, they clearly have expert knowledge which means we are always one step ahead of any new industry developments.