Business Details
11 Years
experience
Business IT support across South and West Yorkshire
Stephensons IT Support Solutions Ltd is based in Barnsley and has provided IT support since 2015. We help small businesses across South and West Yorkshire with managed IT support, Microsoft 365 management, cyber security, cloud backup, hardware procurement, business phone systems and connectivity.Business support is provided remotely and through agreed on-site visits. Contact us to discuss your requirements, service hours and the support arrangements suitable for your organisation.
We also provide computer and laptop repairs through arranged home visits in Barnsley and South Yorkshire. We operate a call-out service and do not have a walk-in shop. Please contact us to arrange an appointment.
Call 01226 971373 or visit stephensonsgroup.co.uk. Our phone lines are open Monday to Friday, 9:30am–5pm, excluding public holidays.
Services
Managed IT Support
Microsoft 365 Management
Cyber Security
Cloud Backup
Hardware Procurement
Business Phone Systems
Business Connectivity
Computer and Laptop Repairs
Data Recovery
Remote IT Support
Served areas
- Business IT support: Barnsley, Rotherham, Sheffield, Doncaster, Wakefield, Huddersfield and Leeds.
- Home computer repairs: Barnsley and South Yorkshire by appointment.
Details
- Year established: 2015
Highlights and features
- Managed IT support for small businesses
- Microsoft 365 management, cyber security and cloud backup
- Remote support and agreed on-site visits
- Business phone systems and connectivity
- Arranged home computer repairs in Barnsley and South Yorkshire; no walk-in shop
Associations and certifications
- Microsoft Partner
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Fast repairs
Expert technicians
Great communication
Reliable service
Competitive prices
Services
Computer and Laptop Repairs
We provide computer and laptop repairs through arranged home visits in Barnsley and South Yorkshire. We can help with software problems, virus removal, data recovery and hardware upgrades or replacements. Contact us to discuss the fault, assessment and any applicable repair or parts warranty. We operate a call-out service with appointments; there is no walk-in shop.
Managed IT Support
We provide managed IT support for small businesses across South and West Yorkshire, with remote help and agreed on-site visits. Support can include Microsoft 365 management, cyber security, cloud backup and ongoing maintenance. Discuss your requirements, service hours and agreed response arrangements with us before choosing a support package.
Hardware Procurement
We help businesses choose and source computers, laptops and other IT hardware that suit their needs. Contact us to discuss specifications, availability, setup requirements and the warranty terms for the proposed equipment.
Business Phone Systems
We help businesses plan and manage business phone systems, including hosted VoIP. Contact us to discuss users, existing numbers, connectivity, equipment and the features you need. Hardware, call allowances and contract terms depend on the agreed solution and will be confirmed in your quote.
Cloud Backup
We help businesses protect critical data with cloud backup and ongoing backup management. Discuss the systems and Microsoft 365 data that need protection, retention, storage requirements and how recovery will work. Coverage, monitoring and service terms are confirmed for the agreed solution.
People
Macauley Stephenson
Director
Macauley founded Stephensons IT Support Solutions in 2015, expanding from a retail shop to a full-service IT provider. With technical expertise and industry certifications, he leads the company's strategic growth while maintaining hands-on involvement in service delivery.
Questions
How long do computer repairs typically take?
Repair times depend on the fault, assessment and any parts required. Contact us to arrange a visit and discuss likely timescales for your particular problem.
Do you offer data backup services?
Yes. We help businesses protect critical data with cloud backup and backup management. Contact us to discuss the systems and Microsoft 365 data to protect, storage needs, retention, recovery and pricing for your requirements.
Do you have a walk-in shop?
No. We operate a call-out service. Home computer repairs are available by appointment in Barnsley and South Yorkshire. Business IT support is provided remotely and through agreed on-site visits across South and West Yorkshire.
Can you help with business IT support?
Yes. We provide managed IT support for small businesses across South and West Yorkshire, including Microsoft 365 management, cyber security and cloud backup. Service hours, response arrangements and responsibilities are confirmed for your agreed support package.
What warranty applies to my repair?
Please ask us to confirm the warranty terms for the particular repair and any replacement parts before authorising work. Confirm the coverage, exclusions and any manufacturer warranty when booking.
Can I get same-day computer repairs?
Please call 01226 971373 during our phone-line hours, Monday to Friday, 9:30am–5pm excluding public holidays, to discuss availability. Home visits are by appointment, and completion times depend on the fault and any parts needed.
Reviews (31)
Richard Moulson
Sep 28, 2026
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I’ve been struggling with mobile phone signal in my workplace, which has been really frustrating when I’m on calls with customers. I approached Mac at Stephensons IT Support and explained the issues, and he immediately resolved the problem by setting up a VoIP landline system on my computer that works perfectly with my current wireless headset.
I honestly can’t explain how much of a game changer this is — being able to call customers through a stable VoIP landline rather than my mobile has made a massive difference. I can’t recommend Macauley and Stephensons IT Support enough.
I honestly can’t explain how much of a game changer this is — being able to call customers through a stable VoIP landline rather than my mobile has made a massive difference. I can’t recommend Macauley and Stephensons IT Support enough.
GBrankin
Mar 26, 2026
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I cannot express how amazing this business is! So fast, effective, great prices and always goes above and beyond! Most recently, they’ve managed to retrieve over 20,000 files off my 3 old laptops, even providing the USB stick for them. Customer support is just as outstanding as the services. Would definitely recommend!
Danny
Mar 25, 2026
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I highly recommend Stephensons IT Support Solutions Ltd. Macauley was incredibly knowledgeable and provided excellent support for my laptop via email. His expertise and trustworthy approach have made me a loyal customer; I will definitely be using their services again in the future. Thank you.
Michael Cohen
Jan 24, 2026
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My hard drive crashed and I could not retreave any files. McCauley sorted what he could save and installed a new hard drive. I would have lost all my templates and customer files which would have been a disaster. Thank you for your time and patience.
Rich
Dec 26, 2025
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Fast, friendly and efficient service. They took care of my MacBook Pro issues and gave me a fully reset device to handover to a family member! Happy with the service!
Graeme Bissett
Nov 23, 2025
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I had some photos transferred from a digital camera to my iPad. Expected to wait a few days but they were done in a day. Thanks for your great service at a great price.
Tanya Dobrovolskis
May 08, 2025
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Required a new charging port. Straightforward from syatrt to finish. Left the lap top they called me back that day to give me details of whay was wrong ,cost of repair and estimated time frame. Called me when it was fixed and gave me good advice regarding my enquiry about an upgrade. I would recommend Stephensons for IT repairs.
Debra Roberts
Mar 11, 2025
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Was really pleased with the service I received. I only had to wait a few days to have my laptop serviced and the price was very reasonable. It is always good to be able to shop local. Would certainly recommend.
Nigel West
Feb 28, 2025
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Brilliant PC support & repairs, recovered all my data from a major pc crash, got my pc back up and running and reinstalled all my files that I thought were lost. Reconfigured the pc to my requirements and installed auto back up facilities & new anti virus software. Not only prompt but the best I have dealt with, wish I had found them years ago.
My first call now for pc problems, repairs and general advice, can even dial in to my pc remotely if I want him to.
Thanks again, saved the day!
My first call now for pc problems, repairs and general advice, can even dial in to my pc remotely if I want him to.
Thanks again, saved the day!
Alexander johnson
Aug 04, 2022
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I would highly recommend Stephenson's. Very helpful, quick repair and reasonable price, even on a difficult MacBook keyboard replacement where they went above and beyond, whilst still charging the original quoted price. I would definitely come back for any PC or mac issues or repairs.
Pauline Leather
May 21, 2022
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I would recommend Stephenson quick service very highly satisfied and didn't have to wait long before I got my computer back
Darcy White
May 19, 2022
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Really good and friendly service. They serviced my Mac efficiently and at a reasonable price. So pleased to have found this company. Definitely recommend. I will be telling my friends about them. Thanks Stephensons!
Peter Holmes
May 15, 2022
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I've used Macauley on many occasions and always found his work to be of a very high standard - always delivering on time, at a price that we agreed and always being kept in touch with any progress reports. I wouldn't hesitate to recommend Macauley and his services to any prospective customer.
Alena Kilner
May 15, 2022
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Great work was done by the professional repairers st Stevenson's. My son's phone wax fixed very well plus some extra work was done with it at no extra cost. Thank you and keep your great helpful works going.
David Armitage
May 07, 2022
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Replace my HDD with a new SSD running Windows 10. Works brilliantly and is fast. Good service as it only took a couple of days. Bit pricey but have had no problems.
June Hudson
May 01, 2022
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A really honest and knowledgeable company. Increased speed and security on my laptop. Extremely helpful and very patient with less computer savvy customers. Very realistically priced service. Receptionist very helpful. All in all great company.
Kenneth Fisher
Apr 22, 2022
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This company consistently exceeds my expectations with their technical knowledge and customer service. They have upgraded my computers, helped me with purchase of a new computer and been there for me when I needed repairs doing quickly. I would highly recommend that you check them out for all your computer needs. Ken Fisher - Photographer and Digital Trainer.
Kenneth Fisher
Apr 15, 2022
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This company consistently exceeds my expectations with their technical knowledge and customer service. They have upgraded my computers, helped me with purchase of a new computer and been there for me when I needed repairs doing quickly. I would highly recommend that you check them out for all your computer needs.
Mark Waller
Feb 03, 2022
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Great service and advice to get me up and running again after hard drive fail, great to discover a one stop shop for all my IT needs and also those phone repairs too.
Anon Ymous
Dec 03, 2021
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Very pleasant people. Unfortunately couldn't fix the issue, however offered advice on how to easily retrieve my files. All at no cost. Great place.
Michael Davies
Nov 02, 2020
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Fantastic, friendly, quick Service. Had a problem with my laptop overheating. within a couple of days, hey presto the fault was fixed and at a reasonable price! Used Stephensons a couple of times now, even for a home visit and recommended them to friends and family who have also received the same friendly service. Nice to have someone local!
Julie Tye Varty
Sep 23, 2019
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Great place to get all your computer repairs done .great lad done a great job to my laptop would recommend Stephensons to all my frends thank you so much for your help
Peter Holmes
Nov 02, 2018
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Took my PC into Macaulay at Stephenson's for a service and upgrade. The difference in my PC is unbelievable. Great service, prompt, polite and on time and all at a great price.
Clare Thawley
May 08, 2018
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Quick turnaround & fantastic price. Definitely wouldnt go anywhere else now. Really helpful & friendly.
Helena Allott
Jul 15, 2017
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Repaired my laptop excellent service, quick and efficient will definitely recommend to all who need repairs.
Lynn Dennis
Aug 13, 2016
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Repaired my daughter laptop, excellent service, quick response to questions, value for money, would definitely recommend this company's services.
Paul Bytheway
Sep 01, 2015
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Just got my laptop back from having a new screen and it being formated thanks Maculey you have done a fantastic job
Charlie McGougan
I've used Stephensons both professionally and personally and Macauley was a great help with everything. We now only run the business from desktops/laptops that he has reconditioned or built and they are brilliant. I wouldn't go anywhere else!
Ian Arnold
Excellent service from a very knowledgeable young man who went out of his way to help me and designed my website whilst on his holidays thank you
Karen Linstead
Fantastic service. Our home computer died and we thought we had lost everything in it. Took it to this magician and hey presto. Back up and running with everything saved. Great price too. Will use this guy every time now. A massive thank you
Roddy Bridges
I would highly recommend this IT company. Having tried several people and companies previously and been very patient it is now apparent that in this field of expertise there is much "smoke & mirrors" in order to make things appear to be more complicated and expensive than it really should be. "Stephenson I.T." are professional and extremely efficient. They can handle any issues with I.T. and fix things fast !
The price tags allied to any work are very reasonable indeed and I can honestly say that it is a "pleasure" to work with such a knowledgable and pleasant company. If you need I.T. support for website, communications, software or training you will not find a better option.
The price tags allied to any work are very reasonable indeed and I can honestly say that it is a "pleasure" to work with such a knowledgable and pleasant company. If you need I.T. support for website, communications, software or training you will not find a better option.