Business Details
Expert Electronics Repair Services in Hinckley
Established to provide expert technical repair solutions, we specialise in restoring functionality to laptops, computers, mobile phones, and tablets. Our high-tech workshop handles all major brands including Apple, Microsoft, and Samsung, offering comprehensive diagnostics and repairs with a 12-month parts and labour guarantee. Every service begins with free diagnostics to ensure full cost transparency before work commences. Our no-fix-no-fee policy ensures customers never pay for unsuccessful repairs, while express service options provide rapid turnaround times. Operating from Hinckley since our founding, we serve Leicestershire and Warwickshire areas with both workshop and remote assistance capabilities. Our technicians combine technical expertise with customer-focused service, addressing common issues like screen replacements, battery changes, virus removal, and data recovery. We maintain strict quality control over replacement parts and repair processes to ensure lasting solutions. Local businesses and residents benefit from our B2B home visits and cloud services support. Transparency remains central to our operations, with clear pricing and no hidden fees. Our commitment to resolving complex technical problems has established us as a trusted local repair provider.
Services
Laptop Repair
Computer Repair
Mobile Phone Repair
Tablet Repair
Virus Removal
Data Recovery
Remote Assistance
Served areas
- Leicestershire, Warwickshire & West Midlands
Highlights and features
- We offer a 12-month parts and labour guarantee on all repairs
- Our free diagnostics service ensures complete cost transparency
- No-fix-no-fee policy provides complete financial protection
- Express repair options available for urgent technical issues
- Specialists in Apple, Microsoft and Samsung device repairs
Services
Laptop Repair
We repair all laptop brands including Apple and Microsoft devices. Our high-tech workshop handles screen replacements, keyboard issues, virus removal and data recovery. Every repair includes free diagnostics and a 12-month guarantee. Customers benefit from our no-fix-no-fee policy and express service options.
Computer Repair
Comprehensive desktop computer repairs covering hardware upgrades, virus removal and system optimisation. We provide free diagnostics, 12-month warranties and flexible service options. Our technicians handle all major brands with both workshop and remote assistance capabilities available to business clients.
Mobile Phone Repair
Specialist smartphone repairs for cracked screens, battery replacements and liquid damage recovery. We service Apple and Samsung devices with genuine replacement parts. All repairs come with a 12-month guarantee and our no-fix-no-fee promise ensures complete customer protection.
Tablet Repair
Professional tablet repairs for screen damage, battery issues and port replacements. We work on all major brands including Apple iPads and Samsung Galaxy tablets. Our workshop provides free diagnostics, 12-month warranties and rapid turnaround times for urgent repairs.
Remote Assistance
We offer remote technical support for software issues, virus removal and system configuration. This service provides immediate assistance without device transportation. Available for both individual consumers and business clients needing urgent IT support solutions.
Questions
What devices can you repair?
We repair laptops, computers, mobile phones and tablets from all major brands including Apple, Microsoft and Samsung devices.
Do you offer a warranty on repairs?
Yes, all our repairs come with a 12-month parts and labour guarantee for complete customer confidence.
What if my device can't be repaired?
We operate a strict no-fix-no-fee policy - you only pay when we successfully complete your repair.
How quickly can I get my device back?
Most standard repairs take 2-5 working days, with express options available for urgent requirements.
Do you provide free diagnostics?
Yes, we offer completely free diagnostics and cost estimates before starting any repair work.
Can you help with business IT equipment?
Yes, we provide B2B home visits and cloud services support for local businesses needing technical assistance.
Reviews (22)
Tom Hardy
Jan 26, 2026
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Called in for a repair on a fairly old external hard drive that was no longer being recognised by my computer. I thought it would be a long shot to get it fixed, but a few days later I walked away with it fully functional. Dean provided very friendly and informative service throughout, and whole process came in at a much lower price than anticipated for tech repiar. Very much recommended!
Gemma Daniels
Apr 10, 2022
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I sent a message enquiring about a laptop fix this morning, they replied super quick and whilst they were away, a possible fix for the issue was suggested. Low and behold, 10 minutes later I had a working laptop again. These guys are amazing. I have used them before for a laptop repair and this experience was as good, if not better, than the last. I would always recommend them. Thanks again.
Christadelphian Video
Apr 05, 2022
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As usual very professional and knowledgeable, oh yes, and sorted the problem i had out promptly, Home visit charge is also reasonable.
Arran Piercy
Mar 10, 2022
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Very impressed with the way we were treated here.the owner was keen to help and very reasonable in the way he works
Sonia Rose Tillson
Feb 09, 2022
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Dean at iNerd was an absolute pleasure to deal with, very knowledgeable & honest. I popped in to get advice on A Samsung phone that needed a few repairs including a new screen. He advised that I try A Samsung store, but after an awful experience in The Samsung store where they told me to 'Just buy A new phone' I returned to Dean, he was shocked and apologised profusely. This was not his fault & still apologised for a different company! Dean advised that he could repair the phone & was extremely competitively priced, he ordered official Samsung parts & repaired the phone to such a professional degree that it looks brand new!
His communication & customer service was outstanding throughout & I would absolutely recommend iNerd to anyone in need of similar work being done to such a high professional standard! 10/10 Thank you very much Dean!
His communication & customer service was outstanding throughout & I would absolutely recommend iNerd to anyone in need of similar work being done to such a high professional standard! 10/10 Thank you very much Dean!
Lisa Palmer
Feb 01, 2022
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Excellent service again! Having had several phones/iPads repaired by Dean, I hoped he could mend our laptop that had stopped charging. Unfortunately, it was beyond repair but Dean was able to identify the problem and advise us, all free of charge. (No repair, no charge policy) Luckily for us, it's still within warranty so will be replaced. Great, honest service.
Kate
Sep 23, 2021
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Can't fault the service - the other half's iPad had been refusing to connect to the internet making him very grumpy! Contacted iNerd and dropped the misbehaving tech off at 11.30am by 4.30 all was peaceful and happy in the house once more.
John Gamble
Mar 09, 2021
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excellent service well priced and keeps you informed, help and advice readily available. Top business A* rated by me.
Amy Millard
Jan 13, 2021
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I had lost important photos on a encrypted SD card, and took it to iNerd where Dean was able to sort it and retrieve the photos back within days! To say he's amazing at what he does is an understatement, absolute life saver, would 100% recommend Dean to anyone. Thank you so much!
Pete Carter
Nov 08, 2020
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Dean couldn't have been more helpful. He collected my laptop diagnosed the problem and delivered it back to me and helped me set it up again. The laptop is like new now and has probably saved me over 300 for a new one. Recommend highly to anyone but best to ring him first as his shop is shut at present.
Pete Carter
Aug 04, 2020
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Dean couldn't have been more helpful. He collected my laptop diagnosed the problem and delivered it back to me and helped me set it up again. The laptop is like new now and has probably saved me over 300 for a new one. Recommend highly to anyone but best to ring him first as his shop is shut at present.
George Seward
Apr 05, 2018
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This guy is great, a massive thank you Dean, you fixed up my my crushed HP laptop - bent in three locations to almost as good as new. no messing with back to factory repairs, rebuilds etc. I would highly recommend him.
Nichole Fletcher
Feb 01, 2018
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Excellent customer service and always do a great job. They know what they're doing and do it in a decent amount of time, highly recommended
Steven Glover
Apr 11, 2017
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Dean is very knowledgeable, nice guy, fairly priced and he did my repair so fast and for a good price. Next time I need any repairs I won't go anywhere else.
Jackie Fox
Mar 08, 2015
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Thank you for repairing two laptops and removing all the virus's that were on them. They are now superfast and I now have two happy boys and the laptop I bought from you is also great. I will definitely be coming back to you and will recommend you to everyone I know
Zoe Saint
Fantastic service, fantastic staff, fantastic prices. I won't take my laptop anywhere else! Thank you very much
Claire Alison
I cannot recommend this shop enough. I thought I had lost all of my photos when my laptop stopped working and foolishly I hadn't backed them up. I now have all of them back on a hard drive after they had been recovered. Great service and definitely worth a visit with any IT problems.
Liz Robinson
I wouldn't hesitate to recommend iNerd to anybody with computer problems. I rate them 5 stars without question. The boys were fantastic when my laptop died after I tried to install Windows 10. They probably groaned when they saw a middle aged woman, who hadn't got a clue what she was talking about, carrying her dead laptop in to them. When I say dead, I mean it wouldn't even boot up! They saved as much of my old stuff as was possible and returned it with Windows 7 reinstalled, as requested. A subsequent visit with a minor glitch was fixed immediately. They were helpful, polite and reassuring and I wouldn't hesitate to use them again. First class service with a smile.
Martin Dean
Great service, friendly staff, low prices, I would go to this computer/phone repair shop any day out of the other computer/phone repair shops in this area. 5 stars
Daniel Collier
My mum had problems with her iPhone 5 and visited both EE Hinckley and Apple Leicester but could not resolve. Was recomended iNerd and she arrived at 4:50 this evening (closing at 5pm) and the guys could not be more than helpful. 10 minutes later phone fixed and a full explanation of what the problem was. Top customer service.
Luke Mains
Absolutely amazing place! If you have any problems with your iPhone or any other device go here because they are the best in Hinckley! Absolutely BRILLIANT!!
Adam Wright
Would recommend to all! Gave a fantastic service and got my laptop working again, but much much faster than it was when it was brand new!! Thank you Peter!!