Business Details
19 Years
experience
Emergency
services
Expert Computer Repair Services in London
We are a computer repair and IT solutions provider company with over a decade of experience in the industry. Our hard work, expertise, and commitment guarantee excellent service for all your computing needs, from PCs and Macs to smartphones and IT infrastructure. We specialise in component-level repairs, saving customers money by fixing rather than replacing parts, and offer same-day services for urgent issues. Our engineers have over 10 years of experience and provide honest, transparent advice, ensuring customer satisfaction. We operate from two branches in Walthamstow and Chingford, covering London and surrounding areas within and beyond the M25. Our no-fix-no-fee policy and flat-rate pricing reflect our confidence in delivering reliable solutions. We maintain strong relationships with manufacturers and offer customised IT maintenance contracts for businesses. Customer testimonials highlight our professionalism, affordability, and ability to resolve complex technical problems efficiently.
Services
PC Repair
Mac Repair
Smartphone Repairs
Tablet Repairs
Web Design
Networking
Maintenance Contracts
TV Repairs
Printer Repairs
Gaming Console Repairs
Details
- Year established: 2007
Highlights and features
- We offer over 10 years of experience in computer repair and IT solutions
- We provide same-day component-level repairs to save time and money
- Our engineers fix rather than replace parts to reduce costs
- We guarantee no fix no fee and transparent pricing
- We cover London and surrounding areas with flat-rate call-out charges
What people say
Reliable service
Quick turnaround
Cost-effective repairs
Expert knowledge
Friendly staff
Services
PC Repair
We specialise in component-level PC repairs, addressing motherboard issues, power jack problems, virus removal, and hardware upgrades. Our engineers fix rather than replace parts to save costs. With same-day service available, we guarantee repairs within 24 hours for most common issues affecting desktops and laptops.
Mac Repair
Our Apple-certified technicians handle all Mac repairs, including logic board issues, screen replacements, liquid damage recovery, and OS installations. We focus on preserving original components to maintain device integrity. Same-day diagnostics and repairs ensure minimal downtime for MacBook, iMac, and Mac Pro users.
Smartphone Repairs
We offer rapid smartphone and tablet repairs including screen replacements, liquid damage recovery, and motherboard repairs. Our component-level approach fixes specific issues rather than full device replacements. Same-day service is available for popular models, with transparent pricing and warranty on all repairs.
Web Design
We create custom websites from static pages to dynamic e-commerce solutions. Our services include domain registration, hosting, and SEO optimisation. We develop tailored digital presences for businesses, with recent projects demonstrating our capability in combining design aesthetics with functional web applications.
Networking
We provide comprehensive network solutions for businesses, including server maintenance, cabling infrastructure, and security systems. Our customised IT support contracts cover small offices to medium-sized enterprises. We offer remote and on-site services to ensure continuous network performance and data protection.
Questions
What services do you offer?
We repair PCs, Macs, smartphones, tablets, and gaming consoles. We also provide web design, networking solutions, and IT maintenance contracts.
Do you offer same-day repairs?
Yes, we provide same-day diagnostics and repairs for most common issues including screen replacements and virus removal.
What areas do you cover?
We cover London within the M25 and extend to areas like Brentwood, Chelmsford, and Epping. Call for specific locations.
Do you have a no fix no fee policy?
Yes, we operate a strict no fix no fee policy with transparent pricing before any work begins.
Are your engineers qualified?
Our engineers have over 10 years of experience and specialise in component-level repairs for all major brands.
Reviews (25)
Shray Vaidya
Jun 20, 2022
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Good, professional, honest and quick service. I replaced the battery in my MacBook Pro (2017). The laptop did not power on afterwards although the display did. Dawood, the owner had my laptop fixed the next day. He explained that some chips had become dislodged/disconnected in the handling of the logic board. He had identified the issues, resolved the problem and showed me in the shop that everything was working. And gave me 3 months warranty of the work. Will use again.
Will Fernandez
Jun 17, 2022
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Dawood was excellent in converting my ex work laptop to a personal laptop. Replaced with a new hard drive and replace the bios so I could now use the laptop as a brand new machine. Highly recommend this smart guy!
Ashlee Reid
Jun 13, 2022
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I have had a great experience using The Mac Shop services, as a company owner it's important to work with a business that is fast, efficient and trust worthy. I highly recommend The Mac Shop and I will continue to work with them, thank you for all the good work guys *****
Kishan Panchal
May 01, 2022
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Very kind & honest man, fixed the problem With my Mac in a day, he also gave me advice how to get more speed out of my Mac book pro. Will visit again very soon. Ps free parking down priory ave
Jason N.
Apr 19, 2022
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My experience here was great! I got both my Mac and Nintendo switch fixed here for less than half the price quoted by other shops. Good job!
Trineesha Barnaby
Mar 20, 2022
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THE BEST COMPUTER SHOP EVER went to fix my Mac air keyboard and Mac Pro screen. He repaired both within 3 hours the same day And have a free phone case Very good shop Very fast Very professional Very reliable I will be coming here again
Gsxr
Feb 17, 2022
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From Enfield, MacBook diagnosis done there and then. Replaced Hard Drive plus installation. Overall Good service, happy with the outcome. Would recommend their service.
Kristin Erken
Feb 05, 2022
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Excellent service and support, knowledgeable and fast repairs. Honest, professional evaluation of service or repairs needed. I've now taken 2 devices for assistance and repairs on separate occasions. Highly recommend.
Pamela Besidonne
Jan 07, 2022
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I have been here 3 times for different issues and each time it was a very quick service. The owner did my work immediately as I needed my mac book pro to be able to do my work, he found the problem quickly and fixed it I had same day service and was very happy with the work he did. I will highly recommend his service.
Andrew Boateng
Nov 27, 2021
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This is my second time in the shop and they are brilliant. Very good repair on my Mac and left me feel reassured. Thank you
Devcon Group
Nov 23, 2021
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A true professional, providing hard to fin results on an already very competitive market. Great working with you
Arfan Khan
Oct 29, 2021
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I've been using their service for over 7 years now and in so happy with it. Always professional service and quality repair.
John Wilkinson
Oct 09, 2021
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Hard drive failure in my HP laptop lead me to try this shop. A new drive was fitted while I waited. I was offered and purchased a HDD Case so that I can download the files from my failed drive. I felt that the advice I was given was honest, the cost was reasonable and the service friendly and immediate. I would not hesitate to recommend this shop to others.
Guilherme
Sep 25, 2021
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Got my screen replaced here and was able to get a 10 discount as a friend had recommended the place. Overall, I'm satisfied with the customer service and the experience I had. Thankyou
Saheera Ausaluth
Aug 30, 2021
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Although a super delayed review this place is excellent! Dawood did me a good price and the customer service was great. Would recommend. I will be coming back again.
Alison Barra
Aug 20, 2021
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Very good customer service and very efficient. Reasonable pricing. I always come here and wouldn't go anywhere else.
L. G.
Jul 21, 2021
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I have walked several times by this shop and decided to get my laptop finally repaired. I originally left my laptop at another computer shop which had it for nearly a week without repairing it. I then took it to the Mac Shop the same afternoon and the engineer knew instantly the issue. The battery wire needed fixing so the laptop could charge properly and as the computer was operating really slowly he wiped it and reinstalled the Windows operating system. He repaired it the same day and within a few hours, charging a fair competitive price. Will definitely recommend to friends and family!
Jessica P.
Dec 03, 2020
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Found The Computer Shop online after my laptop hard drive failed and a seemingly new one I bought online wouldn't work either. Usman was very kind and understanding and replaced my hard drive with one of the new ones in his shop and installed windows, Google chrome and all the necessary drivers in what felt like barely an hour!
Ben Kranz
Jan 08, 2016
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Awesome service! Swift and efficient! I would recommend them to fix any comp! They have done my touchscreen desktop and MacBook! Look out for their great deals too!
Daniella Mizon
Took my laptop in as the screen had turned very dark. I thought The backlight had gone. The man in the shop rang me back and told me it was just a cable that had come loose. He fixed this free of charge. Very honest and reliable company. I would definitely reccomend to others and will be coming back myself should I have any further computer problems. Thank you!!
Rob Hewson
I was experiencing some problems with my laptop, so I called IA Computers and they said bring it down to the shop at my leisure. All problems were fixed within 24 hours and my laptop works again
Edward Lord
These guys saved me! As soon as I brought my PC into the shop, Muhammad was taking it apart! Within a few minutes, he had diagnosed the problem. We ordered the replacement part, it came the next day, Muhammad installed it and all was well. Good job!
Volen Samsiev
Very fast, very efficient service. The screen on my laptop wasn't working and the motherboard was cracked. They put in a new screen cable and glued the motherboard, at a reasonable pricelaptop's back from Hades, looks brand new Definitely recommend the service.
Giorgio Valle
First time, one year ago, the fan of my laptop was broken, they fixed it in a very short time. Now my laptop wasnt turning on anymore, found out the problem in a day. Very, very helpful staff, excellent service, I definitely recommend it.
Rosie Ram
These guys are great, highly recommended! Fixed my ancient Macbook Pro and it is now working faster than before it broke! They managed to save an important document I had been working on the day before that I hadn't backed up too. The service was quick and reasonably priced, and they were friendly and helpful.