Business Details
17 Years
experience
Emergency
services
Open 24/7
always available
24/7 Property Maintenance Experts in London
Established in 2009, Serviceteam has built a reputation as a trusted provider of property maintenance services across London and surrounding counties. Our directly employed tradespeople deliver plumbing, electrical, and heating solutions with a commitment to value for money and technical excellence. Backed by industry accreditations including Gas Safe and Checkatrade approval, we maintain a 100% compliance record while completing over 4,000 annual jobs with 80% repeat clients. Our 24/7 emergency response teams utilise real-time tracking technology, and all work comes with a 12-month guarantee. Through continuous staff development and investment in branded vehicles, we ensure both technical proficiency and customer satisfaction. The company's 10 Pillars of Success programme embeds exceptional customer care into every service interaction. With competitive pricing options and a dedicated London-based operations team, we serve private homeowners, landlords, and property managers with equal professionalism.
Services
Plumbing
Electrical
Boiler Repair
Handyman
Safety Certificates
Served areas
- London
Details
- Year established: 2009
Highlights and features
- 24 Hour Call Out
Associations and certifications
- Checkatrade
- Gas Safe Register
- Worcester Bosch Registered
- Vaillant Approved Installer
- Electric Heating Company Accredited
- The LRA Register
Services
Serviceteam
Joining the club entitles you to a massive 15% discount off every advertised service on our website!. Wait!, it doesn't end there, you also receive one FREE Gas Safety Certificate or Annual Boiler Service worth 114 inc Vat. When you sign up - Now that's value! This exclusive offer is open to landlords and homeowners!
About Us
Serviceteam is a heating, plumbing, electrical and property maintenance company providing, value for money, trade professionals for domestic properties and businesses however big or small the requirement may be. We endeavour to deliver value for money results to meet and often exceed client expectations.
Our Team
These talented professional Serviceteam members of staff are more than employees. Each are ambassadors for our business and are expected to take responsibility for performance, customer satisfaction and for upholding the values of the company at all times. They are team players and follow our values of putting the customer first.
Gas & Heating
1 You send us a message asking for a service. That message can be from WhatsApp, iMessage, an email - whatever! 2 We recieve it and send back a message asking for images and videos alongside a description of what you want done. 3 You send it and we send you back an quote, estimate or budget subject to a site survey.
Serviceteam Club
Free Gas safety certificate/ Annual boiler service is only available with annual subscription. Annual fee membership is a rolling annual subscription plan. We will automatically charge the initial payment method, unless you notify us, on the year anniversary. Should you decide to cancel, you will have up to 14 days after payment has been made for the membership to get a full refund, providing you have not used the benefits during this period. After this period has elapsed the membership fee is non-refundable.
Questions
What areas do you cover?
We operate across London and surrounding counties including Surrey, Hertfordshire, and Essex with 24/7 emergency coverage.
Are your engineers qualified?
All engineers hold Gas Safe, Part P, or equivalent industry certifications with full insurance coverage and background checks.
Do you offer emergency services?
Yes, our 24/7 emergency response teams dispatch immediately for plumbing, electrical, and heating emergencies.
How are prices calculated?
Choose fixed-price quotes, time-based rates (£40-£45+VAT/half-hour), or detailed project quotations for complex work.
What guarantees apply?
All work includes a 12-month guarantee with Checkatrade-backed quality assurance and refund options.
How can I track engineers?
Real-time GPS tracking shows engineer location and estimated arrival time for all booked appointments.
Reviews (24)
Damin Chung
Jun 13, 2022
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The tradesperson who did the inspection of our gas boiler and hob came on time, did a thorough and efficient job of the inspection and was very informative. Hassle free and straight forward. Would definitely use Serviceteam again!
Odelle Hogg
May 25, 2022
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Fantastic service from the team. Everything was seamless and painless from booking in the job with Kate to amazing in-person customer service when Jader arrived for the job. Jader quickly found the issue and spent time explaining why it had occurred, once I understood he then quickly resolved the issue. Overall a great experience
Michael Fowler
May 15, 2022
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Very happy with service team. I had my annual boiler service and a faulty tap repaired. The whole process from my initial enquiry to the actual service and repair was dealt with flawlessly in a professional, efficient and polite manner. I have no hesitation in recommending service team as first class company.
Ninna Fray
May 03, 2022
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Ramona swiftly and efficiently arranged a suitable date for the installation of my new oven, contacting me as and when required. David arrive at the time arranged and carried out the installation, letting me know what was happening step by step and informing me about the appliance. Dave was friendly, neat and tidy and I would certainly recommend his work to others.
Anderson Tyler
Apr 11, 2022
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Engineer serviced our boiler recently and did a gas safety check and I can't recommend him enough. We will definitely use Serviceteam again for our regular repairs, I can't speak highly enough. The prices they quote are also very reasonable compared to other local companies.
Alvaro Galindo
Apr 01, 2022
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I definitely do not recommend. I had to put some garden cables on the wall to make it safe and ended up paying the insane amount of 340. It's just a joke how they overcharge you. Expect an engineer visiting and saying that they can't provide the service straight away of course they need another quotation and another visit. Then, job will be average and in my case they put the cables not where we discussed it but blocking the water drain. Just don't don't go for them, find a local electrician, show them pictures and explain what you want. They will do it better and cheaper.
Andrea Cerrato
Feb 25, 2022
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As a new house owner I have used Serviceteam to help me fix a few electrical problems in my flat. I wanted to highlight how professional and helpful the engineer (Jake Lewis) has been at sorting out the electrical problems I had. His service was impeccable and he also helped me understand more how to deal with electrical problems in my flat, which I am very grateful for. I def recommend if you need a fast and reliable team of engineers for your everyday problems.
Andrea Cerrato
Feb 23, 2022
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As a new house owner I have used Serviceteam to help me fix a few electrical problems in my flat. I wanted to highlight how professional and helpful the engineer (Jake Lewis) has been at sorting out the electrical problems I had. His service was impeccable and he also helped me understand more how to deal with electrical problems in my flat, which I am very grateful for. I def recommend if you need a fast and reliable team of engineers for your everyday problems.
Saumitra Ganguly
Jan 22, 2022
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This is quite professionally run business but after having used them twice, I would say it is not a good fit for all repair purposes. They came to my house for boiler repair. After just 30mins of review, they said that the boiler needed a part for which they sent me a separate quote. They charged 119 for their initial visit and quoted me 860 for the next repair. The cost of 860 is 500 more expensive than what the boiler maker company is providing.
Bottom line is: service team is good if your repair is a small one that probably doesnt require parts. they are professionally run, fast and will send people to your place as and when you want. But if at all repair parts are required, their business model starts becoming uneconomical and expensive - they will charge for every visit and their quotes are going to be more expensive. I would have been better off if i had called the boiler company directly.
I would not have paid 119 for just an initial visit. the part needing repair is a standard part which the boiler company engineer would be carrying in their van unlike service team engineers who probably go without parts for house visits.
Bottom line is: service team is good if your repair is a small one that probably doesnt require parts. they are professionally run, fast and will send people to your place as and when you want. But if at all repair parts are required, their business model starts becoming uneconomical and expensive - they will charge for every visit and their quotes are going to be more expensive. I would have been better off if i had called the boiler company directly.
I would not have paid 119 for just an initial visit. the part needing repair is a standard part which the boiler company engineer would be carrying in their van unlike service team engineers who probably go without parts for house visits.
Scott Jacobson
Jan 18, 2022
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Very reputable company. User-friendly website, available on short notice even between Christmas and New Year, fair/transparent/competitive pricing, excellent service. Minor billing dispute resolved quickly and professionally. Would definitely use again and highly recommend. Well done and thank you, Kate and Jader. Service: Garbage disposal installation
Ben Kirby
Jan 17, 2022
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The engineer failed to turn up four times - twice without calling, and after the fourth time I still have had no explanation three days later. I also still have not received a refund for my deposit as requested.
J. Lewis
Jan 17, 2022
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Very efficient, on-time and polite. A quick professional job and even took his shoes off at the door. What a sweetheart, Jader was! 5/5
Arif Meherali
Jan 10, 2022
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Very professional, polite service from David and Harry. Quickly diagnosed the issue and will be back in a few days to finish off the job. Very happy indeed. Would recommend! Service: Repair water fixtures
Colin Goodwillie
Dec 26, 2021
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The web site didn't work to place a request for the repairs we needed. When we phoned asking if we were doing anything wrong we got no help. So we got no discount on the Works and had to email our request. No one replied to the email so we had to chase it up by phone. After that the Works went fine. The booking took place earlier in the day than scheduled (after a phone call asking if that was fine), the Works were completed quickly and seem to be working well. Mixed bag, Works were fine but the Admin was poor.
Alberat Alai
Dec 18, 2021
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Really impressed with the quality of work. Engineer came on time and repaired the washing machine quickly and once the fix was done guided me on how can i avoid the same problem in future. Alberta Service: Washing machine repair
David Diaz
Nov 30, 2021
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David the gas engineer was very professional and polite, he explained what the issue was in terms that made it easy for me to understand. Kept in touch when he was arriving. I would definitely recommend this company and David to friends and family.
David Diaz
Nov 24, 2021
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David the gas engineer was very professional and polite, he explained what the issue was in terms that made it easy for me to understand. Kept in touch when he was arriving. I would definitely recommend this company and David to friends and family.
Johannes Huttunen
Oct 30, 2021
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Great service. The engineer (Jader) was running a few hours late (which they notified me about) and only arrived at 5.30. He was very calm and took proper time to work through the job thoroughly and at the end of it asked me if there was anything further he could help with despite it being past 7pm. Really happy with the service. Service: Boiler repair
Keith Ryan
Sep 21, 2021
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Everyone was very polite, especially the receptionist. The technician came at 15h30 today and stayed only 15 minutes to do the annual boiler maintenance for a cost of 85 +VAT. That is a lot less time than usual. Thanks for your feedback. Service: Boiler repair
Aspy Siganporia
Sep 17, 2021
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Service team were very professional in the way they dealt with a water leak at the premises. The engineer attended to the problem on the same day and identified the problem and stopped the leak. The hot water cylinder had cracked and subsequently a new cylinder was replaced by the same engineer. Jader Santos, the engineer was courteous and helpful and dealt with the issue competently.
Johnny Bwinger
Aug 25, 2021
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Absolutely fantastic sorting a gas leak out. Very communicative over phone and email. Fixed quote up front. Very punctual and polite. Couldn't ask for more.
Jasper Burton
Apr 14, 2021
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Called these guys because of a power failure. They arrived promptly and did a professional repair and adjustments to the system to ensure that the issue doesnt reoccur. At all times friendly and polite behavior.
Adeline Campbell
Feb 09, 2021
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My brother recommended these guys. And I don't blame him, quality is superb and pricing is reasonable. Would not hesitate to recommend to others!
Julian A.
Aug 01, 2011
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Extremely poor service. They ask for your card details to secure an appointment and will then charge you even if the service provided is not up to scratch. The plumber they sent had no idea how to fix my immersion heater (he just turned up the thermostat and left after 10 minutes, for which I was charged 96). Don't be sucked into giving your card details like I did - you will regret it later. You have been warned.