Business Details
23 Years
experience
Emergency
services
Expert IT Support & Website Design in Crawley
BizWiseIT Computer Support is a Crawley-based IT support and website design company with over 25 years of industry experience. Established in 2003, we specialise in delivering tailored IT solutions for businesses and home users across Sussex, Surrey, and surrounding areas. Our team of experts, each with extensive backgrounds in government and international IT projects, provides comprehensive services including computer repairs, network management, server support, and responsive website design. We prioritise customer satisfaction through transparent communication, documented system setups, and fixed monthly support packages. Our commitment to quality is reflected in our partnerships, insurance coverage, and recognition in the Best of Business awards for Crawley. By focusing on long-term client relationships and avoiding generic solutions, we ensure businesses receive cost-effective, reliable IT support aligned with their unique needs.
Services
IT Support
Website Design
Computer Repairs
Network Setup
Server Management
Virus Removal
Custom PCs
Data Backup
VPN Configuration
Priority Support
Served areas
- Crawley, Gatwick, Horley, Balcombe, Charlwood, Horsham, Copthorne, Burgess Hill, Haywards Heath
Details
- Year established: 2003
Highlights and features
- We have over 25 years of IT experience working with government and international organisations.
- Our team includes specialists in Windows servers, networks, and bespoke website design.
- We provide full IT documentation and fixed monthly support packages for transparency.
- We are highly commended in the Best of Business awards for Crawley.
- We work with trusted partners to deliver comprehensive IT solutions under one roof.
Associations and certifications
- ISO 9001
What people say
Expert technicians
Prompt support
Tailored solutions
Clear communication
Reliable service
Services
IT Support
BizWiseIT Computer Support provides comprehensive IT support for businesses, including server management, network configuration, and remote troubleshooting. Our fixed monthly packages ensure predictable costs while covering hardware, software, and security updates. With over 25 years of experience, we deliver tailored solutions to maintain system efficiency and minimise downtime for clients in Crawley and surrounding areas.
Website Design
We create responsive, bespoke websites and e-commerce platforms tailored to business needs. Our designs prioritise user experience, mobile compatibility, and search engine visibility. From simple local business sites to complex database-driven webshops, we ensure your online presence reflects your brand identity and supports growth objectives across Sussex and Surrey.
Computer Repairs
Our computer repair services address hardware failures, software issues, and virus infections for both businesses and home users. With onsite and remote support options, we perform system upgrades, data recovery, and health checks to restore functionality. Expert technicians utilise industry-standard tools to resolve problems efficiently, minimising disruption to your operations.
Network Setup
BizWiseIT Computer Support designs and implements wired and wireless networks, including secure VPN configurations. We optimise connectivity for offices of all sizes, ensuring reliable access to shared resources. Our solutions incorporate business-grade routers and firewalls to protect against cyber threats while supporting seamless communication across devices and locations.
Priority Support Package
This subscription service offers proactive IT management with monthly system checks, automated backups, and priority response times. Clients benefit from predictable costs, no surprise bills, and dedicated support for up to five devices. The package includes remote assistance, software updates, and hardware recommendations to maintain optimal performance and security.
People
Matt McGough
IT Specialist
With over 30 years of IT experience, including government projects and Gatwick Airport support, Matt specialises in Windows systems, NAS solutions, and PC repairs. He focuses on practical troubleshooting and client education.
Jens Peter Olesen
Website Designer
A web development expert with 25+ years of experience, Jens creates custom websites and e-commerce platforms using PHP and SEO best practices. He combines technical expertise with graphic design skills for cohesive online branding.
Claudio Ramponi
Network Engineer
Claudio brings 30 years of networking expertise, specialising in Windows servers, virtualised environments, and cloud systems. He ensures robust infrastructure solutions for business continuity and data security.
James Bucknall
IT Support Engineer
With 25 years in IT support, James handles Windows/Linux systems, NAS installations, and software troubleshooting. He prioritises clear communication and practical solutions for both technical and non-technical users.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network management, server maintenance, cybersecurity, and cloud solutions tailored to small business needs.
Do you support both Windows and Mac systems?
Our support covers Windows systems and servers. We do not offer support for Apple Mac devices or software.
Can you help with website redesigns?
Yes, we create responsive, bespoke websites and e-commerce platforms optimised for user experience and search engine visibility.
What areas do you serve?
We operate in Crawley, Sussex, Surrey, and surrounding areas including Redhill, Reigate, and Dorking.
Do you offer emergency IT support?
Yes, we provide priority support for urgent issues with standard response times during business hours.
What payment options are available?
We offer fixed monthly support packages and flexible payment plans to suit different business requirements.
Reviews (15)
Mark Hillier
Apr 14, 2026
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We have been using BizWise for many years now. They are a great team and respond quickly to any issues in a professional and friendly way. They want to help, I can highly recommend
Russell Goodbourn
Feb 02, 2020
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Matt couldn't be more helpful. Very patient with me. He helped me with developing a new site and also with setting up google reviews, which I couldn't have done alone.
Linda H.
Aug 01, 2019
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I have used Matt's services since 2003 (that's as far back as I can go Matt, but it may well have been earlier! ) when he set up web sites for my Accountancy Practice and a Spanish Rental Property I owned at the time. Since then, he has hosted these websites until the Spanish property was sold in 2017 and continues hosting the Accountancy site. He has supplied and installed software on new, upgraded PC's for me in March 2009, February 2014 and July 2019.
He always plans well ahead, turns up on time with "The Goods" AND every possible cable, connector or gadget he might need to get you up and running. If everything cannot be completed "On the day" he remotely accesses your system to tweak out all the "Glitches". I would not fail to recommend him and his team to small businesses in his service area.
He always plans well ahead, turns up on time with "The Goods" AND every possible cable, connector or gadget he might need to get you up and running. If everything cannot be completed "On the day" he remotely accesses your system to tweak out all the "Glitches". I would not fail to recommend him and his team to small businesses in his service area.
Margaret M.
Apr 12, 2018
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BizWiseIT have been supplying and maintaining my husband and my computers for years now and the support we get is magnificent. Matt is always happy to help with any problems throughout the year, we only have to ask. He has recently installed a new computer for me and made sure I was happy with everything he transferred and was up and running telling me I could contact him at any time if I wanted to know more.
Ron Parker
Jun 14, 2015
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I have now used BizWiseIT several times and always found Matt to be prompt in response, helpful and effective in the solution department and easy to work with.
Stephen Collins
Dec 30, 2014
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We have used BizWise IT now for the last two years, despite not having a contract with them they are always prompt, efficient, good value for money and above all honest
Pete Osman
Dec 10, 2014
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Matt & BizWiseIT have worked with me and the companies I have run for almost 10 years now - from a specialist retail chain of gift stores with all the inherent EPOS & IT challenges to, now, a Brand Agency. There is no issue too small or too complex for Matt. The support he gives is second to none; the work is always logical, well thought out and professional; his personal commitment is faultless. I recommend Matt to any SME that needs a solid IT consultant without hesitation.
Robert Wood
Jun 06, 2014
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I have now used BizWiseIT several times and they have been excellent. The help provided has been prompt and very efficient. The patient instruction and guidance for we aging technophobes has also been first class. Robert Wood
Alyoung
Feb 26, 2014
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I cannot recommend Matt and his team highly enough. The professional service matched with their personalised service means you receive the service you personally require, 'not a one size fits all' service some other support services give you. More importantly, they do not try to dazzle you with their know-how but spend time explaining the options in a language you can understand
Neil Wright
Feb 15, 2014
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BizWise IT are an out sourced IT resource for TensCare Ltd they have worked with us for nearly a year. We have found them to be helpfully, reliable and extremely knowledgeable. They have helped integrate existing bespoke programming and Microsoft packages. Advised on and installed hardware and software and continue to give 24 hour support. We regard them very much a part of the TensCare team and would have no hesitation in recommending them to others.
Robert Wood
I have now used BizWiseIT several times and they have been excellent. The help provided has been prompt and very efficient. The patient instruction and guidance for we aging technophobes has also been first class.
Steve Finch - Partner Touch Down
"Matt and BizWiseIT have always proved very efficient and responsive to all requirements of an IT nature from building PC's to website hosting and creation. They have produced several great looking and practical, functional websites for both my company and myself as an individual. These have been prepared at a very competitive price and in an efficient manner, with all issues covered regarding hosting, accessibility etc."
John Berger, Courtlands Accountants
"Thanks again for your prompt and efficient service in updating my systems here at my office and with the set up of the new network, which I would confirm is all operating most impressively. My client has also requested that I extend my thanks on their behalf for your assistance in maintaining their systems with your visits to their offices over the recent period. Should any of my other clients seek assistance in your field I will naturally be recommending your services."
Shawn Kelf, Peak Developments
"BizWiseIT provide a fast, cost effective and personal, friendly service. Nothing is too much trouble and they are always there to help you through any problems. A refreshing change to the large faceless call centres we all spend too much time talking to".
Sarah Watson, Cosmetics Labs
"BizWiseIT took over our IT support at a time of considerable change within our business. We were experiencing considerable downtime with recurrent computer problems. Matt has implemented a complete upgrade to our computer hardware, cabling and networking systems. At all times he has given good advice, been aware of budget constraints and problems caused by computer downtime. We now have an IT system that we do not need to worry about day to day and are confident that any problems will be dealt with quickly and efficiently thanks to Matt and BizWiseIT".