Business Details
14 Years
experience
Emergency
services
Expert Computer Repair & IT Support Services
Computer Repair UK has been delivering professional IT support and computer repair services for over a decade. Our team of experienced technicians provides same-day, on-site assistance across Surrey, Middlesex, Berkshire, and Greater London. Specialising in both home and business computer repairs, we offer comprehensive solutions including hardware diagnostics, software troubleshooting, virus removal, and custom-built PCs. With over 30 years of combined industry experience, our CRB-checked professionals prioritise customer satisfaction through transparent communication and reliable service. We operate a 'No Fix, No Fee' policy, ensuring clients only pay for successful repairs. Our services extend to remote IT support, network configuration, and tailored technology procurement, making us a trusted partner for individuals and businesses alike. We maintain professional indemnity and liability insurance, reinforcing our commitment to quality and accountability. Our flexible approach includes free collection and drop-off for workshop repairs, while our competitive pricing structure ensures cost-effective solutions without compromising on expertise.
Services
Computer Repair
IT Support
Custom PC Builds
Apple Mac Repair
Website Design
Virus Removal
Data Recovery
Remote Support
Business IT Support
Computer Training
Details
- Year established: 2012
Highlights and features
- We operate a 'No Fix, No Fee' policy for all repairs
- Our team has over 30 years combined industry experience
- We provide same-day on-site computer repair services
- All technicians are CRB checked for client security
- We offer free collection and drop-off for workshop repairs
Associations and certifications
- CRB Approved
Services
Computer Repair
We provide comprehensive computer repair services for both home and business users. Our technicians diagnose and fix hardware faults, software issues, and system crashes. We specialise in virus removal, data recovery, and component replacements. Our service includes on-site visits and workshop repairs with a 'No Fix, No Fee' guarantee.
IT Support
Our IT support covers network configuration, software installation, and system maintenance for businesses and educational institutions. We offer remote diagnostics and on-site assistance for hardware and software problems. Our team provides priority service for business clients with fast response times and regular maintenance packages.
Custom PC Builds
We build custom PCs tailored to your specifications for gaming or business use. Our service includes component selection, system assembly, and quality control testing. We offer cable management, cooling solutions, and a 3-year warranty. We also repair and upgrade existing custom-built systems.
Apple Mac Repair
Specialist Apple Mac repair service covering hardware faults, screen replacements, and operating system issues. We handle logic board repairs, SSD upgrades, and data recovery. Our technicians work on iMacs, MacBooks, and MacBook Pros with a focus on maintaining Apple-specific configurations and software integrity.
Website Design
We create responsive WordPress websites for startups and established businesses. Our service includes custom design, content management systems, and SEO optimisation. We provide ongoing support and maintenance plans to ensure your website remains up-to-date and secure with regular updates and technical assistance.
Questions
What areas do you cover for computer repairs?
We cover Surrey, Middlesex, Berkshire, and Greater London with same-day on-site visits available.
Do you offer business IT support contracts?
Yes, we provide bespoke IT support packages for small to medium businesses with priority service.
What payment methods do you accept?
We accept credit/debit cards and bank transfers for business clients with VAT invoices provided.
Do you offer a 'No Fix, No Fee' guarantee?
Yes, we operate a 'No Fix, No Fee' policy for all repair services (terms apply).
Can you build custom gaming PCs?
Yes, we design and build custom gaming PCs with a 3-year warranty and quality control checks.
Are your technicians CRB checked?
All our team members are CRB checked for client security and peace of mind.
Reviews (15)
Drew Mackenzie
Jan 25, 2021
Report
Excellent customer service from start to finish. During the initial email correspondence to discuss various quotes and options, they were very patient, informative and responsive to my questions. They picked up my device and delivered it back to me in great condition all fully fixed. The pick up and drop off service was very convenient. I was also very impressed that they charged me less than initially quoted because they realised they didn't need to do as much work as previously thought. I highly recommend this service and I shall make sure to come here again in future.
Lewis Lawson
Dec 20, 2019
Report
This company goes above and beyond when it comes to repairs, unlike some who I have dealt with in the past. When my hard drive failed i my laptop they made sure my data was safe and restored back to my new hard drive so I didn't lose anything.
Christine Dawood
May 03, 2019
Report
My screen had a crack so they replaced it. When they delivered it back the technician hadn't even left my property before the screen started to flicker again. Later on I was accused of putting too much pressure on the new screen and they refused to pay for the replacement.
Malcolm Toyer
Jan 30, 2019
Report
Couldn't recommend this service highly enough-they were able to quickly and efficiently solve my issue. My laptop battery was not charging properly and needed a new battery. PC world were going to take weeks to send off my laptop at great expense and then advised me as an alternative to find a new battery online and replace it myself which I didn't feel confident to do. I couldn't even find the right battery to order.
In the end Computer Repair UK ordered the battery which came in 2 days. They then came to take my laptop away and return it on the same day but the technician who came to the house said he could fix it there and then, so it was all done good as new within half an hour!
In the end Computer Repair UK ordered the battery which came in 2 days. They then came to take my laptop away and return it on the same day but the technician who came to the house said he could fix it there and then, so it was all done good as new within half an hour!
Chris Bratt
Mar 22, 2018
Report
4 years ago Computer Repair installed and configured a new iMac, iPad and iPhone for me. Since then they have been my first port of call whenever something goes wrong, and usually fix things remotely, as I am now no longer London based. Last month, a strange glitch on my iPad meant I could not Write nor Publish using WordPress. I was away from home and contracted to provide copy for four weeks to a national newspaper; no one locally was able to offer advice or restore the functions.
Although Computer Repair was not able to fix the problem remotely, they offered to take an email feed from me and publish the articles themselves. A reputation saver! They will try to fix the problem once I have taken the iPad to their workshops.
Although Computer Repair was not able to fix the problem remotely, they offered to take an email feed from me and publish the articles themselves. A reputation saver! They will try to fix the problem once I have taken the iPad to their workshops.
Bob Oliver
Jun 11, 2017
Report
Excellent service. Engineer arrived early and resolved our fairly complex problem very quickly. He also provided some useful advice for maintenance going forward. Recommended.
Marcin Nowik
Jun 01, 2017
Report
Highly recommend for laptop repair. My MSI GE70 would not load past the splash screen. PC world turned it away so I tried Computer Repair. They diagnosed the problem to be the Display circuit on my motherboard. Probably a manufacturing fault as the laptop is only 18 months old. Fixed within a week and very happy with the service
Chloe Smith
Jun 04, 2014
Report
I would recommend Computer Repair UK to anyone. When the screen cracked and needed replacing on my work laptop, James collected the laptop within hours of my enquiry and returned it to me a couple of days later at a fraction of the cost I was quoted by other companies. Excellent service, would highly recommend!
Grania LangdonDown
Jan 18, 2014
Report
Very impressed with service. Someone was round within two hours and sorted out three laptops, taking one away to replace keyboard and returning it as part of the package. Already planning to use again and have recommended to friends.
Becca Ford
Jan 11, 2014
Report
I couldn't recommend Computer Repair UK highly enough for their efficient, friendly and professional service. When my computer hard drive crashed a few months ago, James was the only one who personally answered my call, calmly reassured me that he could help (hearing the sheer panic in my voice) and true to his word came out to me (in the depths of the Surrey countryside) within a few hours. I was back up and running a day later.
I was so impressed I have since signed up for the online cloud data back up service (for reassurance that I need never worry again about losing any data), James also has set up some accounting spreadsheets for my business and installed a new email system for me. He is always on hand to answer any ongoing queries and the support and advice has been over and above any other service I know. I wholeheartedly recommend them to anyone having problems with IT, you won't need to go anywhere else.
I was so impressed I have since signed up for the online cloud data back up service (for reassurance that I need never worry again about losing any data), James also has set up some accounting spreadsheets for my business and installed a new email system for me. He is always on hand to answer any ongoing queries and the support and advice has been over and above any other service I know. I wholeheartedly recommend them to anyone having problems with IT, you won't need to go anywhere else.
Jabra Uk
Nov 10, 2013
Report
Friendly, Thorough, Quick, and Professional Service! What more can you ask for. The hard drive of my PC crashed and I needed to recover files urgently for an upcoming meeting. Computer Repair not only recovered the files but did so far quicker than our IT department could have as we are a satellite office with IT in another country. Not only was Computer Repair helpful, but they were very friendly and a pleasure to do business with. I would highly recommend their service to anyone.
Gregory Saunders
Very convenient, hassle free service. My laptop crashed on the weekend, I called on Sunday and received my feedback late night the same day. My laptop was picked up on Monday and back on Wednesday. Great service, highly recommended.
Jill Fletcher
The service I received was fantastic!.The guys were so professional,pleasant and efficient. I will definitely be using them again and would highly recommend their services!. Thank you.
Claire Hird
Thank you so much for a quick and professional response to my computer problem. I would highly recommend these guys. My computer was collected, all of the data was recovered, a new hard drive was installed and all of the data was reloaded. My computer is crucial to my business and this was recognised by Computer repairs who had everything remedied and my pc returned to me within two business days. I can't thank you enough.
Wendy Gillam
Brilliant service, good communication and I liked the fact they picked my laptop up, fixed it and delivered it back quickly within a week. Highly recommend