Business Details
27 Years
experience
Emergency
services
Your Trusted IT & Telecoms Partner in Nuneaton
Established in 1999, Purple Triangle has dedicated itself to delivering tailored IT and telecoms solutions for small to medium-sized enterprises. Our approach prioritises measurable return on investment, combining technical expertise with a deep understanding of SME operational challenges. With over 25 years of experience, we offer managed services, cybersecurity audits, and telecoms infrastructure tailored to business needs.Our commitment to client satisfaction is evidenced by long-standing relationships and testimonials from satisfied clients across diverse sectors. We maintain transparency in pricing and service delivery, avoiding unnecessary add-ons while ensuring robust technical support. Our team combines technical proficiency with practical problem-solving to address both immediate issues and long-term digital transformation requirements.
Services
Managed IT Services
Cybersecurity Audits
VoIP Solutions
Data Backup
Network Penetration Testing
Telecoms Infrastructure
Mac Support
PCI Compliance
Business Continuity
Cloud Migration
Served areas
- Midlands
Details
- Year established: 1999
Highlights and features
- 25+ years delivering SME-focused IT solutions
- Tailored technology implementations with ROI guarantees
- 24/7 emergency technical support available
- Transparent pricing with no hidden fees
- Proven track record with industry-specific testimonials
Associations and certifications
- Microsoft Certified
- BRB Certified
- PCA Member
What people say
Prompt help
Expert knowledge
Reliable service
Business-focused solutions
Quick response times
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We specialise in proactive system management to prevent downtime while ensuring compliance with data protection regulations. Clients benefit from customised service level agreements with guaranteed response times, supported by remote diagnostics and on-site interventions when required. This service includes regular system updates, security patch management, and performance optimisation tailored to specific business requirements.
Cybersecurity Audits
Comprehensive security assessments identify vulnerabilities in network infrastructure and software systems. Our methodology combines automated scanning tools with manual penetration testing to simulate real-world attack scenarios. Clients receive detailed risk reports with prioritised remediation recommendations, including dark web monitoring and phishing simulation exercises. We help businesses implement robust security frameworks aligned with industry standards like ISO 27001 and GDPR requirements.
VoIP Solutions
Scalable voice over IP solutions designed for SMEs with flexible calling features. Our hosted systems eliminate traditional hardware costs while offering advanced functionality like call routing, voicemail-to-email transcription, and multi-device integration. Implementation includes system configuration, number porting, and staff training. We provide ongoing support with service level guarantees and usage analytics to optimise communication costs.
Data Backup
Enterprise-grade backup solutions protect critical business information across multiple storage platforms. We implement automated backup schedules with encryption for compliance with data protection laws. Recovery processes ensure minimal data loss with tested restoration procedures. Services include cloud backup integration, physical media recovery, and business continuity planning to maintain operations during system failures.
Network Penetration Testing
Ethical hacking services identify security weaknesses in network infrastructure. Our certified testers use industry-standard methodologies including Nmap port scanning and OpenVAS vulnerability assessments. Clients receive detailed reports with exploit demonstrations and remediation guidance. We specialise in identifying misconfigurations, outdated protocols, and unpatched systems that could compromise network security across both physical and cloud environments.
People
Steve Satchwell
Managing Director
20+ years leading technology implementations for UK businesses. Specialises in strategic IT procurement and cross-regional project management. Proven track record in delivering complex telecoms solutions under tight deadlines.
Robert Futcher
Managing Director
Technology strategist with extensive experience in SME digital transformation. Focuses on integrating remote working solutions and cloud-based systems to improve operational efficiency for manufacturing and distribution companies.
Pat Burrell
Managing Director
Business technology advisor specialising in cost-effective system upgrades. Helps SMEs implement scalable IT solutions without compromising security or performance standards across promotional and service sectors.
Questions
What IT services do you offer for SMEs?
We provide managed IT services, cybersecurity audits, data backup solutions, VoIP systems, and network security testing tailored to SME requirements.
Do you provide emergency technical support?
Yes, we offer 24/7 emergency call-outs for critical IT issues with guaranteed response times specified in service level agreements.
How do your VoIP telephone systems work?
Our hosted VoIP solutions deliver advanced calling features with flexible call routing, voicemail integration, and multi-device compatibility without requiring traditional hardware.
Can you help with cybersecurity compliance?
We conduct comprehensive security audits, penetration testing, and implement measures to meet GDPR, ISO 27001, and other regulatory requirements.
What financing options are available?
We offer flexible payment solutions through iwoca trade accounts, allowing purchases between £200-£200,000 with 90-day interest-free periods.
Do you support Mac-based businesses?
Yes, we provide specialist Mac support including iCloud integration, software installation, and cross-platform compatibility solutions for business environments.
Reviews (19)
Peter Jackson
Feb 02, 2021
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My problem was a laptop that was definitely not performing to spec. There were several reasons for this which were explained in easily understood terms. Different options were discussed and guidance provided without any pressure. When the work was completed the machine flies and I couldn't be more pleased. If you are looking for a friendly, professional, efficient service, I can recommend Purple Triangle.
Tosin Ajayi
Jan 07, 2021
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Contacted David originally to enquire about backup options for the mountains of data I was generating for clients. It was getting scary that I could lose a lot of client footage if one drive failed. David very graciously talked me through the options and the best place to get them from. After about six months of getting my head around all the jargon he dropped on me, I finally took the plunge and ordered a Network Attached Storage drive.
After having a play myself in an attempt to set it up, I got back on the phone with David. He sent Hari round and within an hour I was set up. I now have failsafes and peace of mind should any one of my drives or storage locations fail, and the network storage means I don't have to be confined to one location in the house when editing. It's great having the freedom to work from bed. which obviously, I have never done. Thank you Purple Triangle
After having a play myself in an attempt to set it up, I got back on the phone with David. He sent Hari round and within an hour I was set up. I now have failsafes and peace of mind should any one of my drives or storage locations fail, and the network storage means I don't have to be confined to one location in the house when editing. It's great having the freedom to work from bed. which obviously, I have never done. Thank you Purple Triangle
IMend Macs
Mar 27, 2020
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What a tremendous company to deal with, Personal, Professional and incredibly knowledgable at what they do. You get the same level of great service from all the colleagues and they provide this service at a reasonable price point.
Oluwatosin Ajayi
Feb 27, 2020
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Contacted David originally to enquire about backup options for the mountains of data I was generating for clients. It was getting scary that I could lose a lot of client footage if one drive failed. David very graciously talked me through the options and the best place to get them from. After about six months of getting my head around all the jargon he dropped on me, I finally took the plunge and ordered a Network Attached Storage drive.
After having a play myself in an attempt to set it up, I got back on the phone with David. He sent Hari round and within an hour I was set up. I now have failsafes and peace of mind should any one of my drives or storage locations fail, and the network storage means I dont have to be confined to one location in the house when editing. Its great having the freedom to work from bed which obviously, I have never done.
After having a play myself in an attempt to set it up, I got back on the phone with David. He sent Hari round and within an hour I was set up. I now have failsafes and peace of mind should any one of my drives or storage locations fail, and the network storage means I dont have to be confined to one location in the house when editing. Its great having the freedom to work from bed which obviously, I have never done.
Peugeot Specialist Ltd
Feb 12, 2020
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Yet again great service from all at Purple Triangle. The professional & friendly team sorted my 2 recent issues out promptly, getting my companies computer & phone system up & running. Wouldn't use anyone else. Keep up the great work.
Vicki Edwards
Feb 10, 2020
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Friendly, professional, calm in a crisis! Always answer the phone, try to resolve the issue on the phone but happy to visit site if necessary.
Glenn Foster
Feb 07, 2020
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We had been searching for reliable solutions for our office and this company have been excellent since day 1. They cover so much and it is such a relief to have their support as a business owner.
Glenn Foster
Feb 07, 2020
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We had been searching for reliable solutions for our office and this company have been excellent since day 1. They cover so much and it is such a relief to have their support as a business owner.
Emma Laughton
Nov 14, 2019
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We can't praise these guys enough! We transferred to PT from our previous supplier and expected a few teething problems, but the whole process was handled so well that the transition was seamless. Every member of the team that we have had dealings with are so friendly, extremely helpful and knowledgeable. All queries (which are a lot less nowadays) are dealt with and resolved quickly. PT give you real, genuine advice, rather than charging you for things that you don't really need. Thank you for all you do for us, we really appreciate it. We would highly recommend Purple Triangle to everyone!.
Emma Laughton
Sep 11, 2019
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Highly recommend every member of staff at Purple Triangle. Excellent customer service, quick response and resolution to any queries. Highly knowledgeable staff. Thanks for all you do for us guys, we really appreciate it.
Cam Brannan
Feb 19, 2019
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A fantastic experience with Dave and his team, always on hand to help no matter how large or small. Calum is also great and always available to help with his fabulous knowledge of all things IT. Highly recommend Purple Triangle for all IT support.
Cam Brannan
Feb 19, 2019
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A fantastic experience with Dave and his team, always on hand to help no matter how large or small. Calum is also great and always available to help with his fabulous knowledge of all things IT. Highly recommend Purple Triangle for all IT support.
Colin Shepherd
Jan 02, 2017
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I use Dave and his Team for all my IT, from the supplying of equipment to software. So far they have provided us with various services from Extra Storage and Backup Servers to Voip Telephone Systems. It was important to us to use a Company that not only had the knowledge but the patience to work with us. So if you're looking for a company that can supply you with:- Computers/Laptops Voip Systems, LAN Networks WIFI Networks Call Purple Triangle we did you won't regret it.!
Ben Clay
Oct 30, 2016
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I am local business owner and have worked with Purple Triangle for the last 2 years. They take care of all of our computer support and back up solutions. An absolute pleasue to do business with and very accommodating. I consider them to be my own in house IT support team. I would strongly recommend there services. Many thanks Ben
Adam Holland Newworldtraveller
Oct 26, 2016
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I wish to thank Purple Triangle for recommending and advising a laptop computer that has surpassed my expectations. For many years I had used an ageing tower computer system purchased from a supposedly reputable computer shop. I found that not only was there inadequate RAM fitted which took a good twenty minutes to start up [then used copious amount of memory doing very little and rendering the machine useless] but its clock kept resetting my system to 2005.
After chatting with David I purchased a new system with an updated operating system which recognised my other hardware and software. Furthermore, his colleague Josh answered my many questions giving me a system which is second to none. I would recommend Purple Triangle to my colleagues and friends. Thanks again for an awesome system!
After chatting with David I purchased a new system with an updated operating system which recognised my other hardware and software. Furthermore, his colleague Josh answered my many questions giving me a system which is second to none. I would recommend Purple Triangle to my colleagues and friends. Thanks again for an awesome system!
Paul Farmer
Jun 12, 2016
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Having dealt with Dave at Purple Triangle I have found him very knowledgeable about his subject and always provided the correct solutions on time and in budget. Definitely use again.
Finlock Gutter Solutions Uk Limited
Feb 26, 2016
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I've know David from Purple Triangle for ten years and he has mended and sorted problems out with my computer systems at work for me. I have had some really nasty computer viruses but he and his staff have managed to sort them. I would strongly recommend David and his team from Purple Triangle.
Adam Holland
I wish to thank Purple Triangle for recommending and advising a laptop computer that has surpassed my expectations. For many years I had used an ageing tower computer system purchased from a supposedly reputable computer shop. I found that not only was there inadequate RAM fitted which took a good twenty minutes to start up [then used copious amount of memory doing very little and rendering the machine useless] but its clock kept resetting my system to 2005.
After chatting with David I purchased a new system with an updated operating system which recognised my other hardware and software. Furthermore, his colleague Josh answered my many questions giving me a system which is second to none. I would recommend Purple Triangle to my colleagues and friends. Thanks again for an awesome system!
After chatting with David I purchased a new system with an updated operating system which recognised my other hardware and software. Furthermore, his colleague Josh answered my many questions giving me a system which is second to none. I would recommend Purple Triangle to my colleagues and friends. Thanks again for an awesome system!
Ben Clay
I am local business owner and have worked with Purple Triangle for the last 2 years. They take care of all of our computer support and back up solutions. An absolute pleasue to do business with and very accommodating. I consider them to be my own in house IT support team. I would strongly recommend there services. Many thanks