Business Details
30 Years
experience
Emergency
services
Your Trusted IT Support Partner in St Ives
Established in 1996, KTS Computers has built a reputation for delivering reliable, cost-effective IT solutions tailored to small businesses and home users across Cambridgeshire. Our team of experienced engineers combines over 50 years of collective expertise to provide personalized maintenance contracts, rapid repairs, and robust cybersecurity measures. We specialize in minimizing IT downtime through proactive support, data backup systems, and disaster recovery solutions, ensuring businesses remain productive and secure. Our services extend to hardware upgrades, network configuration, and custom-built servers, all explained in clear, jargon-free language. With a fully equipped workshop and a focus on practical, client-centric advice, we bridge the gap between complex technology and user-friendly functionality. Backed by long-term client relationships and a commitment to transparency, we prioritize your business's technological efficiency and data protection.
Services
IT Support
Computer Repairs
Data Backup
Cybersecurity
Network Setup
Hardware Upgrades
Server Installation
Virus Removal
Internet Solutions
Disaster Recovery
Served areas
- Cambridgeshire & Bedfordshire
Details
- Year established: 1996
Highlights and features
- We offer over 25 years of experience in IT support since 1996
- Our engineers have over 50 years combined industry experience
- We provide personalized maintenance contracts tailored to your needs
- Our team ensures rapid data backup and recovery solutions
- We deliver jargon-free advice and practical, client-focused service
What people say
Exceptional service
Rapid repairs
Expert advice
Reliable support
Jargon-free explanations
Services
IT Support
Our IT support services ensure businesses maintain seamless operations through proactive maintenance and rapid issue resolution. We offer personalized contracts tailored to your infrastructure, covering network management, software updates, and system optimization. With a focus on minimizing downtime, our engineers provide both on-site and remote support to address technical challenges efficiently.
Computer Repairs
We diagnose and repair hardware failures, software glitches, and peripheral issues for PCs and laptops. Our fully equipped workshop handles complex repairs, while urgent cases receive priority on-site service. From 'blue screen of death' errors to printer malfunctions, we restore functionality swiftly to prevent productivity losses for businesses and home users.
Data Backup
Our backup solutions safeguard critical business data against ransomware, hardware failures, and accidental deletion. We implement automated systems for continuous protection and offer recovery plans to restore information quickly. By prioritizing secure, tested backups, we ensure your data remains accessible even during unexpected incidents, providing peace of mind for long-term operations.
Cybersecurity
We protect businesses from cyber threats through antivirus software, firewall configuration, and vulnerability assessments. Our security audits identify risks in existing systems, while ongoing monitoring detects potential breaches. By combining technical safeguards with staff training, we create layered defenses against ransomware and phishing attacks, ensuring compliance with data protection standards.
Server Installation
Custom-built servers optimize data management and reduce maintenance costs for growing businesses. We assess your storage, collaboration, and application needs to design scalable solutions. From initial configuration to integration with existing networks, our installation process ensures reliable performance and centralized resource management for improved operational efficiency.
People
Ken Seymour
Founder & Lead Engineer
With over 30 years in IT, Ken established KTS Computers in 1996 after supporting organizations like the MoD and London banks. He specializes in system design and complex repairs, combining technical expertise with practical problem-solving to deliver client-focused solutions.
Christine Seymour
Operations Manager
Christine has managed KTS Computers' day-to-day operations since 1998, overseeing administration, client communications, and service coordination. Her organizational expertise ensures efficient support delivery, allowing technical teams to focus on resolving client issues promptly.
Questions
What IT services do you offer for small businesses?
We provide maintenance contracts, cybersecurity, data backup, network setup, server installation, and rapid repair services tailored to small businesses.
Do you support home users as well as businesses?
Yes, we offer computer repairs, virus removal, hardware upgrades, and internet solutions for both home users and businesses.
What areas do you cover?
We serve Huntingdon, Cambridge, St Neots, Ely, St Ives, and surrounding areas within a 25-mile radius.
How quickly can you respond to emergencies?
We prioritize urgent issues and aim to restore systems within hours, not days, to minimize downtime.
Are your engineers qualified?
Our three engineers have over 50 years of combined experience and practical expertise in Microsoft systems and hardware.
Can you help with data recovery?
Yes, we specialize in retrieving lost data from crashed systems or devices during critical incidents.
Reviews (14)
Julian Hunter
Jun 30, 2021
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I recently had 2 pc's seen to by KTS and I found them to be caring, professional and reliable. What more can you ask?
Michelle
Nov 12, 2020
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KTS cater for all your IT needs, from your desktop to your laptop, getting a domain for you, professional email for your business, all your software and back up data storage, they are friendly, reliable, extremely knowledgeable, I wouldn't go anywhere else!
Matt Silsby
Nov 01, 2020
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The team at KTS have helped me a few times, updating computers and transferring date and with backups and security. Always very knowledgeable and helpful.
Sally Walker
May 08, 2019
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Great service, very friendly people would highly recommend. Not only for business repairs but for the computer novice too!.
Daniel Harris
Apr 24, 2019
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Paid 150 to have my faulty laptop screen repaired but after repairs the screen was still faulty and did not work. Credit to them, they tried to repair the screen again, this time free of charge, however the same problem still persisted, making my laptop unusable. This was at a time when I desperately needed my laptop for exams, so I was very frustrated. Would not recommend KTS for repairs
Ali Rice
Jan 13, 2019
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KTS Computers are a thoroughly knowledgeable team that go out of their way to help. I've used them for myself and clients and I completely trust their advice and value their opinion. I can highly recommend!
Bryan H.
Jul 15, 2018
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KTS is absolutely fantastic! My self-built PC stopped working months ago (it wouldn't p.o.s.t.). KTS got to it--and finished it--within 2 days: They got it up and running, updated my BIOS, fixed numerous operating glitches, and neatened up the wiring in my case as well. A week later I took them an old hard drive that they were able to get all the files off and put them on my newer computer in just a few days--Brilliant!
I wouldn't have been able to do that with the limited equipment I have, but it was no problem for them! They have friendly and knowledgeable personnel at their reception office who understood and communicated my concerns precisely to the techs. A first rate operation all around. I have a few more computer "projects" I've been putting off, but now I know who to trust them to: KTS!
I wouldn't have been able to do that with the limited equipment I have, but it was no problem for them! They have friendly and knowledgeable personnel at their reception office who understood and communicated my concerns precisely to the techs. A first rate operation all around. I have a few more computer "projects" I've been putting off, but now I know who to trust them to: KTS!
Martin Straus
May 18, 2016
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KTS have looked after my IT needs exceptionally well since I moved to Huntingdonshire in 2005. I strongly recommend them. Martin G Straus, Beveragecraft.
Tracy Barrett
Dec 07, 2012
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We have been using KTS Computers to help us with our IT for our business for over a year now. Ken has visited us on numerous occasions when we have had a problem and been very thorough getting to the bottom of it! When we have hardware go wrong he has carefully taken things to the workshop for repair and returned them promptly. He is very sensitive to our business need to have our IT working with the minimum of downtime. I would highly recommend KTS for an all round solution for IT for your business.
John D.
Feb 16, 2012
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Over the past 10-years I have used KT Computers Ltd and have always received great service. Their service engineer knows his stuff, is friendly and polite. Apart from general hardware repairs and software installation/updates, KT has also installed new computers and Wi-Fi in my home. I recommend them without hesitation.
Frank Golden
Kts have been supporting our IT requirement at PrintHut since we outgrew our previous provider. The team's knowledge is second to none and are always on hand to sort any issues we have, whether that's onsite or remotely. Their understanding of our needs are simple outstanding
Tracy Barrett
We have been using KTS Computers to help us with our IT for our business for over a year now. Ken has visited us on numerous occasions when we have had a problem and been very thorough getting to the bottom of it! When we have hardware go wrong he has carefully taken things to the workshop for repair and returned them promptly. He is very sensitive to our business need to have our IT working with the minimum of downtime. I would highly recommend KTS for an all round solution for IT for your business.
Sally Walker
Great service ,very friendly people would highly recommend . Not only for business repairs but for the computer novice too!
Dr Graham Spinks
KTS Computers Ltd provide us with a friendly, dependable service and are always on hand. They have become an essential part of our team.