DTec Computer / Laptop Repair Penrith

Our computer repair service addresses hardware and software issues for all makes and models. With fully equipped workshops and experienced technicians, we offer same-day solutions and transparent cost discussions. Customers benefit from a 12-month guarantee and lifetime technical support, ensuring long-term reliability for personal and business use.

We specialise in high-resolution IP-based CCTV systems for homes and businesses. Installations include discreet wiring, mobile app integration, and coverage across Cumbria and Southwest Scotland. Our systems combine advanced technology with user-friendly interfaces, providing scalable security solutions tailored to client needs.

Our WiFi installation services resolve signal issues in residential and commercial properties. Solutions include mesh networks, outdoor access points, and building-to-building links. We optimise connectivity for large homes, gardens, and rural areas, ensuring stable internet access even in challenging environments.

We provide professional Starlink installation for rural areas with limited broadband options. Our services include dish mounting, network configuration, and signal optimisation. Customers gain fast, low-latency internet access suitable for remote work, streaming, and gaming, with expert support throughout the setup process.

DTec Computers offers a wide range of laptops from leading brands, including HP, Asus, and Lenovo. Each purchase includes a free carry case, Norton 360 security software, and lifetime technical support. Our inventory features refurbished and new models, catering to diverse performance and budget requirements.

We provide computer repair services in Carlisle, Penrith, Cumbria, and Southwest Scotland.

Yes, we prioritise same-day repairs for urgent issues, subject to part availability.

We accept Visa, MasterCard, PayPal, and cash-on-delivery payments.

Yes, our team includes fully trained technicians with over 25 years of combined experience.

All repairs come with a 12-month guarantee for parts and labour.

Yes, we offer tailored CCTV solutions for commercial properties, including high-resolution IP systems.

Detec is brilliant. B supportive and helpful. Cant recommend them highly enough. Dont go anywhere else

These guys were super helpful, efficient and courteous. They have fixed my problem with ease and super quick at a really good price! Will certainly use them again if needed! Thank you!

Had a problem with my email. They did a diagnostic proved computer ok, included it as part of an annual "health check " when installing Bullguard. No charge. Have been with them 4 years now. Brilliant for computer dinosaur like me.

Very impressed with this company, Took my desktop computer in to them on saturday afternoon just before they closed for the weekend as it would not boot up just got a blank screen, Phoned up tuesday morning no fault found, No Charge made all working fine, Possible unfinished update the cause. Many thanks will use you again if a problem arises, Regards Derek

Friday last I bought an Epson XP-4100 printer from the Carlisle branch. It is a fantastic bit of kit which exceeds my already high expectations of the Epson brand. Buying from a small local business is a far better experience than the national stores ("you'll be needing 3 years insurance.") or the faceless Internet. These guys know their stuff and I'm really pleased that a friend had the kindness to recommend DTec to me. Thank you.

I purchased a gaming computer here for my sons birthday, they provided me with great advice on what i might need to play his games. A couple of days later i needed some help getting the sims game to work i gave them a call and they went into my new computer remotely and got it sorted. I asked how much i owed for this but they said it was all part of the service. My son couldn't be happier with his new computer.

I used to shop here for PC parts all the time, and until now was happy with their services, but recently my mother took her PC for a repair to the Carlisle branch, where she received a replacement hard drive, she was charged 150, i thought this seemed expensive, so after sourcing the exact model of hardware online, i found it to be worth roughly 25-30, now transferring the data over and swapping the hard drives out is a 10-20 minute job max, i know this because i've done in my own computers, so they charged 120! for labour?

I'd love them to try and justify that. I just wish she'd have came to me first, could have saved her a whole lot of money. Personally I feel like they took advantage of my not so tech savvy mother, sorry to say i will no longer be recommending their services anymore.

Just to say that on Monday Mark in Penrith was brilliant in helping me with Win10 problems on a new computer. He was really friendly, professional and interested in helping to sort out my problem. Later in the day, he phoned to say that it was sorted. Terrific service with a smile. He is a great ambassador for DTec and I will definitely go back to see him for any other problems I have. Thanks Mark.

Very friendly shop, provide you with all the answers, easy to ask questions. The pricing seems good too. I rang them once and they were easy to talk to on the phone. All in all, good service, friendly, experienced staff. I would recommend.

Came in yesterday to spec up a new build that I'm doing over the next few months, it's been years since I've built a pc from scratch and Bob was great. Explained everything and 20 mins later I was on my way home with a new case, power supply and CPU cooler that was all in stock. Great service all round.

What a find these guys are amazing. I am useless with computers the staff at dtec are wonderful they answer all my questions.

Brilliant, quick and efficient service and built a 'to spec' computer for my daughter within days, she is absolutely delighted with it. Thank you

My old pc was time expired and based on reviews went to D Tec in Carlisle to replace. Great service with no pressure and a seamless transition to a new computer was the result. Have the added reassurance that these guys are there if I need them. Excellent value is the cream on the cake!

Strongly recommended. The service was extremely professional and they resolved my issues within an hour. A friendly team made you feel welcome. I would certainly use their services in future.

I took my poorly PC in to DTec in Penrith last week and the customer service has been excellent - great advice from Mark and Geoff, both of whom really know what they're doing. Doesn't look like my PC can be saved and they were concerned to make sure I didn't throw away my money on expensive repairs which might not work - I'm really pleased at how helpful they were and how they rang me regularly to give me updates.

The guys here work very hard to resolve problems quickly and in a cheerful professional manner. They fixed my computer that wouldn't start and gave me a free cable.

Excellent service. Extremely knowledgeable and very quick. Prices fair with no charge where no problem found even though time spent looking.