Business Details
18 Years
experience
Emergency
services
Your Trusted Partner for IT Support & Cloud Solutions in Norwich
Established in 2008, EasyPC Ltd has grown into a trusted independent IT support and solutions provider serving clients across the UK. Our team specialises in delivering tailored technology solutions for SMEs, education institutions, healthcare providers, corporate clients and local governments. We prioritise understanding client needs to implement efficient, cost-effective systems while building long-term relationships based on trust and exceptional service.Our expertise spans cloud migration, cybersecurity, network infrastructure and device management, supported by partnerships with leading technology providers. We maintain clear communication through non-technical explanations and offer flexible support plans with defined service level agreements. Our commitment to value extends to including free F-Secure antivirus protection with all support contracts and maintaining 24/7 emergency contact availability.
Services
IT Support
Cloud Solutions
Cyber Security
Computer Systems
Mobile Device Management
Connectivity
Audio Visual Solutions
Disaster Recovery
Details
- Year established: 2008
Highlights and features
- 15+ years delivering IT solutions across multiple sectors
- Official Microsoft Surface and Azure partner status
- 24/7 emergency support line for critical issues
- Flexible Bronze, Silver and Gold support plans
- Free F-Secure antivirus included with all contracts
Services
IT Support
Our comprehensive IT support covers system maintenance, troubleshooting and upgrades for businesses of all sizes. We offer tiered support plans with defined service level agreements and escalation processes. Our engineers provide both remote and on-site assistance during business hours, with emergency cover available through our 24/7 contact line.
Cloud Solutions
We help businesses transition from on-premise servers to secure cloud environments using Microsoft Azure and RemoteApps. This enables remote access across multiple devices while maintaining data security. Our solutions include application virtualisation and cloud-to-cloud backup systems with GDPR-compliant data management.
Cyber Security
We implement multi-layered security strategies including Sophos protection systems and F-Secure antivirus software. Our approach covers endpoint protection, network monitoring and staff training to prevent cyber threats. All support contracts include free F-Secure protection for business devices.
Mobile Device Management
Our MDM solutions enable remote administration of smartphones, tablets and computers across your organisation. Features include security policy enforcement, software distribution and device tracking. This ensures consistent security standards while maintaining user flexibility across different platforms.
Disaster Recovery
We provide automated cloud backup solutions with unlimited storage capacity and instant recovery options. Our systems protect Office 365 data and on-site devices with encrypted transfers and GDPR-compliant storage. The service includes search functionality and one-click restoration for minimal business disruption.
Questions
What industries do you work with?
We support SMEs, education institutions, healthcare providers, corporate clients and local government bodies across the UK.
Do you offer emergency IT support?
Yes, we provide a 24/7 emergency contact number for critical system failures outside regular business hours.
What cloud platforms do you support?
Our cloud solutions primarily use Microsoft Azure and RemoteApps, with integration capabilities for Office 365 and Amazon Web Services.
Are your engineers certified?
Our team holds certifications through our partnerships with Microsoft, Dell EMC and F-Secure, with regular training on the latest technologies.
What support plans are available?
We offer Bronze, Silver and Gold support tiers with varying response times and on-site visit allocations, plus customised plans for specific requirements.
Do you supply hardware?
As a Microsoft Surface partner, we supply approved devices and accessories, plus Lenovo and Dell products through our distribution partnerships.
Reviews (19)
Shaun Pascoe
Jan 13, 2022
Report
Just a quick note to say thanks, since moving back to EasyPC we have had almost zero IT issues whereas we were experiencing them weekly with the previous supplier. Anytime we have needed anything you guys have been straight onto it with very little waiting time required
Sarah Wicks
Sep 09, 2021
Report
EasyPC have provided IT support for my business for many years, they are extremely knowledgeable have taken us seamlessly through upgrades, manage our Cloud Licenses, Hardware & Networking - I highly recommend them.
Pearl Lettings
Jun 16, 2021
Report
We have been working with EasyPC for a few years now. They offer a superb service. We particularly deal with Ollie who is a genius!
Kris Coop
May 07, 2021
Report
Daniels Transport Group Ltd had been quickly trying to migrate to Office 365 for email and Sharepoint file data storage due to needing to be able to work from home. We tried serveral local companies, but none had been able to help or had the capacity. EasyPC quickly got us up and running, migrated our data and enabled multi-factor authentication for extra security. We have now gone on board with them for ongoing support and like to thank them for a swift response, especially during COVID-19.
Leanne Jennings
Mar 31, 2021
Report
Great team at Easypc, my business laptop died during lockdown - they sourced and delivered a new Dell laptop directly to my door, pre-configured to go out of the box with Office 365. They then remotely migrated all my data and got me up and running in no time. Highly recommend this company even during COVID pandemic, they offer a great service.
Nikki Twyning
May 16, 2017
Report
Thanks to Mark and the team at Easy PC for getting my dead laptop up and running again. Terrific job as ever.
Tony Phipps
Feb 26, 2016
Report
EasyPC have always gone above and beyond in helping me with my various computer hardware problems. Being the owner of several devices they have always been quick to resolve any problems I've had. Highly recommended.
Paul Elsley
Feb 21, 2016
Report
I've always used EasyPc Ltd for all my computer needs. Had a couple of laptops repaired over the years and returned to me working like new with a fast turn around. I also asked about having a custom PC built purely for music production. After talking through the exact requirements i was after i had a powerful, reliable computer at half the cost from than many other retailers! Cant fault the customer service and detail to attention.
Barry Perez
Feb 18, 2016
Report
EasyPC are the business when it comes to laptop repairs - great guys and highly recommend their services. I will always go to them first when I have issues. You will not be disappointed!
Joe Watling
Jan 05, 2016
Report
Tim and the team at Easy PC have helped me out a number of times over the last 12 months. Having a lot of laptops that need maintenance and repair I am always needing EasyPCs assistance. Service is always good, friendly knowledgable staff and I always get all of my laptops back on time and in working order.even with a bit of advice thrown in for free! Keep up the good work guys.
Peter Whitmore
Oct 02, 2015
Report
I've known EasyPC since they started and there's no question EVER who we recommend to others for our business, or who I use on a personal basis. No matter what it is, a phone, console, laptop or anything else, we call them and they sort it in no time. In fact, my entire family all use EasyPC now even though they live in Suffolk. They'd rather drop off their goods in Norwich and have peace of mind any petrol costs will be offset by great and trustworthy service and nobody trying to sell them something they don't need. All my friends use them too, literally. A++
John and Margaret
Nov 10, 2014
Report
Tim, you are the man. Replaced my old laptop with a super-dooper, up to the minute, fast machine. All files transferred and laptop set up beautifully. Wonderful service. Thank you so much. Much appreciated,
Darren Mellor
Nov 10, 2014
Report
Wow. What can I say. A massive thank you for all your work setting up our new network in the office and arranging our cloud based phone system. The day to day running of the business and ease of operation has improved tenfold. I would highly recommend your services to anyone interested in setting up a new business or taking their existing one into the 25th century!
Martha Bloomfield
Brilliant place for all your technical support and technical resellers. Have used them both through a workplace technical support capacity and for personal computer supplies and can definitely be recommended in both areas. Will often better prices offered by other competitors, and then add on top lovely friendly advice.
Marvellous!
Marvellous!
Ben Ford
iPhone 5 charge port was broken. Took it in to the guys to be fix and received brilliant service. All sorted and a great price from a very very professional company. I won't be using anyone else for my IT and digit needs.
Jack Barham
I've used EasyPC a few times to repair my various MacBook's and also gives helpful advice on setting up networks for my office.
Tony Phipps
EasyPC have always gone above and beyond in helping me with my various computer hardware problems. Being the owner of several devices they have always been quick to resolve any problems I've had. Highly recommended.
Barry Perez
EasyPC are the business when it comes to laptop repairs - great guys and highly recommend their services. I will always go to them first when I have issues. You will not be disappointed!
Paul Elsley
I've always used EasyPc Ltd for all my computer needs. Had a couple of laptops repaired over the years and returned to me working like new with a fast turn around. I also asked about having a custom PC built purely for music production. After talking through the exact requirements i was after i had a powerful, reliable computer at half the cost from than many other retailers!! Cant fault the customer service and detail to attention.