Business Details
26 Years
experience
Professional Computer & Laptop Repair in Mistley
Mistley Computer Services is a family-run, mobile computer and laptop repair service with over 22 years of experience serving the Mistley and Manningtree areas. Established in 2000, we specialise in home visits for repairs, upgrades, and data recovery, offering a no call-out charge and a no fix-no fee policy. Our team provides professional solutions for hardware and software faults, virus removal, security services, and the sale of new and used laptops and PCs. Fully insured and a member of Tendring Trusted Traders, we prioritise customer satisfaction through competitive pricing, same-day response, and a commitment to quality workmanship. With a focus on local needs, we also offer free collection and drop-off within the area, ensuring convenience for our clients.
Services
Laptop Repair
PC Repair
Data Recovery
Virus Removal
Hardware Upgrades
Used Laptop Sales
Remote Support
Health Checks
Served areas
- Essex & Suffolk
Details
- Year established: 2000
Highlights and features
- We offer 22 years of local experience in computer repair and IT support.
- Our no call-out charge and no fix-no fee policy ensure transparency.
- Fully insured service with membership in Tendring Trusted Traders.
- Specialise in data recovery and virus removal with on-site diagnostics.
- Provide free local collection and drop-off for added convenience.
What people say
Reliable repairs
Competitive pricing
Prompt service
Expert knowledge
Services
Laptop Repair
We repair laptops of all brands, addressing hardware failures, screen replacements, and software issues. Our engineers diagnose problems quickly, ensuring minimal downtime for personal and business users. All repairs come with a satisfaction guarantee.
Data Recovery
Specialising in recovering lost files from damaged drives, memory cards, and USBs. We retrieve deleted documents, photos, and critical data using advanced tools. Most cases completed within 24-48 hours with no success fees.
Virus Removal
Eliminate malware, ransomware, and spyware from infected systems. We clean compromised devices, install protective software, and advise on safe browsing practices. Post-service support included to prevent future infections.
Hardware Upgrades
Enhance performance with RAM and SSD upgrades. We extend device lifespan by modernising components, improving speed and storage capacity. Upgrades fitted during home visits with full post-installation testing.
Used Laptop Sales
Sell tested, cleaned, and upgraded second-hand laptops with warranties. Options include Dell, Acer, and gaming PCs, all with PAT-tested accessories. Devices preloaded with Windows and essential software for immediate use.
Questions
Do you offer home visits for repairs?
Yes, we provide home visits Monday to Friday between 8:30am and 3pm.
What areas do you cover?
We serve Mistley, Manningtree, and surrounding areas with free local collection.
Do you repair Apple devices?
No, we currently only repair Windows-based laptops and PCs.
Is there a warranty on repairs?
Yes, all repairs come with a minimum 1-month warranty.
Can you recover data from broken drives?
Yes, we recover data from most damaged drives, memory cards, and USBs.
Reviews (34)
James Grange
Jun 15, 2026
Report
I was looking for a new computer support company as my previous one decided to go for Business users only. Lucky enough I contacted Steve at Mistley Computers and he responded straight away to help with an issue on my old HP laptop. I found him to be very helpful and supportive and have recently utilised his services to purchase a new laptop including the transfer of all information. He is now my man to go too for any computer problems./advice.
Alan Doyle
Jun 04, 2025
Report
I asked BT to improve my connection speeds, this they did but afterwards I found that I had difficulty accessing web sites.BT insisted that their tests showed that there was no fault in their system. Steve came round very promptly and within half an hour found that the problem was with the router and a factory reset had everything up and running again. After three days of unsuccessfully trying to get BT to fix things it was a great relief and I can thoroughly recommend Mistley Computer Services to anyone needing help sorting out their computer problems.
Sebfairley
Sep 24, 2024
Report
This repair was excellent Steve fixed my computer and upgraded a Windows 8 computer to a Windows 11 Acer and took my broken windows 11 Lenovo and put it back to windows 10 and wiped my dell blank
Thanks. Steve
Thanks. Steve
MichellePugHug
May 20, 2021
Report
When my son's beloved gaming PC died 3 days before Christmas I didn't hold out any hope of getting it sorted before the new year. Steve from Mistley computer services was recommended to me & I gave him a call. Despite being evening time he took my call, offered advice & ordered a part that he thought would solve the issue. Thankfully it arrived the next day and he came round as soon as he'd finished his previous job.
He arrived, in a mask, fully covid aware & had my son's PC up and running in about half an hour. We are absolutely delighted & would recommend Steve to anyone. A friendly guy, very reasonably priced, we will definitely call him for any future computer problems.
He arrived, in a mask, fully covid aware & had my son's PC up and running in about half an hour. We are absolutely delighted & would recommend Steve to anyone. A friendly guy, very reasonably priced, we will definitely call him for any future computer problems.
Ron Titchener
Mar 25, 2021
Report
Brilliant Service. Steve set up windows 10 on new computer, transfered all old files and then installed a shared version of Microsoft 365. Despite many difficulties with this latter part of the job, Steve showed remarkable patience and skill and it is now up and running. Recommend Steve highly
Joanna Press-Perry
Feb 02, 2021
Report
Excellent very efficient and professional service received. An appointment made for the installation of a new desktop computer. Extremely satisfied with the the work undertaken and exceeded expectations. I shall certainly be using them again, and have no hesitation in recommending this company.
Michelle Talbot
Dec 23, 2020
Report
When my son's beloved gaming PC died 3 days before Christmas I didn't hold out any hope of getting it sorted before the new year. Steve from Mistley computer services was recommended to me & I gave him a call. Despite being evening time he took my call, offered advice & ordered a part that he thought would solve the issue. Thankfully it arrived the next day and he came round as soon as he'd finished his previous job.
He arrived, in a mask, fully covid aware & had my son's PC up and running in about half an hour. We are absolutely delighted & would recommend Steve to anyone. A friendly guy, very reasonably priced, we will definitely call him for any future computer problems.
He arrived, in a mask, fully covid aware & had my son's PC up and running in about half an hour. We are absolutely delighted & would recommend Steve to anyone. A friendly guy, very reasonably priced, we will definitely call him for any future computer problems.
Ron Titchener
Nov 20, 2020
Report
Steve set up windows 10 on new computer, transfered all old files and then installed a shared version of Microsoft 365. Despite many difficulties with this latter part of the job, Steve showed remarkable patience and skill and it is now up and running. Recommend Steve highly
Hetty Kenny
Oct 20, 2020
Report
AMAZING service. My laptop bricked itself at 10am due to static build up on the motherboard, by 3pm I had it back and working as-was. Despite lockdown. Price for the fix and pick and delivery was incredibly reasonable and I'll definitely come back of I have any tech problems again. Absolutely fantastic.
Lisa T.
Oct 07, 2020
Report
Great guy, quick, reliable and trustworthy service, cleaned up 2 laptops in need of some tlc and also has offered some good advice for the future. Will definitely use again and would recommend to anyone.
Sarah Hearn
Aug 02, 2020
Report
Have used Mistley Computer Services both personally and professionally. Never had a problem. Great fast service always happy to help and very reasonable. Would definitely recommend x
Lisa Taylor
Jul 14, 2020
Report
Lovely guy and great service, cleaned up a virus ridden laptop and a notebook quickly and with care offering great advice for the future. Really fair pricing as well!
Cis Mason
Jul 06, 2020
Report
This was the first time I'd used Mistley Computer Services, chosen because of the excellent reviews. Steve, the owner, collected my two P.C's, upgraded one to windows 10 and retrieved files from the other one which had crashed a few years ago. Really fast turn around - 1 day in fact. Good advice, very helpful and very reasonable rates. I will definately call on his services again and recommend him to others.
Angela L.
Jun 23, 2020
Report
We were so impressed with how well Steve knew his stuff. He was extremely helpful and took the time to explain matters very clearly. We would definitely contact him again without hesitation.
Steve Russell
Jun 19, 2020
Report
I've used Mistley Computer Services for many years & their work is 1st class & not expensive at all. Not only have I purchased hardware, laptops, PCs etc, but had major upgrades done too. I thoroughly recommend Mistley Computer Services for all your computing needs from purchasing new & recon hardware to complex repair & servicing needs. 1st class service at reasonable prices - definitely 5 star
Holly Webber
Jun 08, 2020
Report
Had an external hard drive that was corrupt, I had years of uni/design work in there. Managed to get back all the data and fix the hard drive!
Jane Bass
May 27, 2020
Report
Great customer service, very reliable, informative and responsive to your computer needs. Nothing is too much trouble for Mistley Computer Services. Reasonable in price and they do a great job every time. I recommend them 100%. You won't be disappointed!
Angela Lloyd
May 24, 2020
Report
We were so impressed with how much Steve knows. He was extremely helpful and took the time to explain matters very clearly. We would definitely contact him again without hesitation.
Natalie S.
Apr 21, 2020
Report
Highly recommended 5 service
Full clean up anti virus and latest software installed which was great in these times for the kids school work. Very reasonable prices, collection and drop off in record time. Can't thank you enough
Home Visiting Service for Laptop & PC Repairs, Software, Virus Removal, Websites, Sales, Security, Spyware & Data Recovery.
Full clean up anti virus and latest software installed which was great in these times for the kids school work. Very reasonable prices, collection and drop off in record time. Can't thank you enough
Home Visiting Service for Laptop & PC Repairs, Software, Virus Removal, Websites, Sales, Security, Spyware & Data Recovery.
Sarah Hearn
Feb 25, 2020
Report
Have used Mistley Computer Services both personally and professionally. Never had a problem. Great fast service always happy to help and very reasonable. Would definitely recommend
Glowing Results
Feb 01, 2020
Report
Excellent service! I've called in Mistley Computer Services for both business and personal use for many years now. Steve Ablett, the owner, not only has the expertise and ability to solve my problems, great and small, but he is very reliable and goes out of his way to help. His prices are very fair too.
Elaine Jory
Jan 06, 2020
Report
I have used Mistley computer services for many years in business and home PCs and laptops. I have found them to be helpfull. Fair in price. Nothing is to much trouble and will also take the time to explain anything if needed. Top rate service.
Elaine J.
Sep 17, 2019
Report
I have used Mistley computer services for many years in business and home PCs and laptops. I have found them to be helpfull. Fair in price. Nothing is to much trouble and will also take the time to explain anything if needed. Top rate service.
John B.
Aug 03, 2019
Report
I recommend Mistley Computer Services. They offer good rates and will resolve any computer problems you may have with both software and hardware. I live in Colchester and I have been impressed with the speedy service and their professional approach. Would use their services every time.
Ian Helling
Jun 30, 2019
Report
Mistley Computers successfully retrieved my files from a non booting laptop in only 1 day. Also got the machine working again. Reasonable Cost and Quick Turn Around. Very Happy.
Dawn Stevens
Jun 07, 2019
Report
Steve has saved me from my computer nightmares 8+ years now. I have bought new and reconditioned laptops from him all with great service and price. Peace of mind knowing he is on the phone when you most need help, after all when the computer goes down, so does everything else! Thanks Steve.
Karen T.
Feb 15, 2019
Report
Steve sorted my broken laptop. Quick service, professional and very competitively priced. He saved all my work and reinstalled so virtually nothing for me to do.
Ziggy Cole
Nov 30, 2018
Report
10 / 10 +. Steve of Mistley Computers Services has helped myself with any pc issues for 15 years. He is the one stop call for repairs, with a no fix / no fee promise. Cannot fault. Very happy with the service.
Peter J.
Aug 21, 2018
Report
Engineer turned up on time Carried out a good job. Friendly and talked in a language I could understand not PC jargon Reasonable price and would recommend to anyone
Cassandra W.
Aug 17, 2018
Report
Excellent customer service and extremely helpful all at a very reasonable price. Will definitely use this business again
Rowan Hunter
Amazing service from this local business...very helpful and a really good price. Would defo recommend them
Ian Helling
Mistley Computers successfully retrieved my files from a non booting laptop in only 1 day. Also got the machine working again. Reasonable Cost and Quick Turn Around. Very Happy.
Jane Bass
Great customer service, very reliable, informative and responsive to your computer needs. Nothing is too much trouble for Mistley Computer Services. Reasonable in price and they do a great job every time. I recommend them 100%. You won't be disappointed!
Bendavis
Laptop got repaired at a low price, the service was friendly I was given free anti virus for free along with the repair cost price!