Business Details
18 Years
experience
Emergency
services
Trusted IT Support & Computer Repair Services in Grimsby
Established in 2008, RTS Computers has built a reputation for delivering professional and reliable IT support to homes and businesses across North and North-East Lincolnshire. Our team of certified engineers holds accreditations from Microsoft, CompTIA, and Cisco, ensuring technical expertise across a wide range of services. We prioritise flexibility, offering both workshop repairs and prompt call-outs, often arranged within 1-2 hours. Our service area spans over 400 square miles, covering Grimsby, Scunthorpe, Brigg, Lincoln, and surrounding regions. With a focus on trust and word-of-mouth referrals, we maintain full public liability and professional indemnity insurance, alongside DBS-checked personnel for client peace of mind. Our versatility extends to servicing PCs, laptops, Apple Macs, and providing specialist solutions like data recovery, network security audits, and PCI-compliance support. We guarantee encrypted communication for all online interactions, ensuring client data remains secure.
Services
IT Support
Computer Repair
Remote Support
Data Recovery
Network Setup
Virus Removal
System Audits
PC Repairs
Apple Mac Services
Cybersecurity
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in IT support
- Certified engineers with Microsoft, CompTIA, and Cisco accreditations
- Offer flexible call-out and workshop repair options
- Serve a wide area including Grimsby, Scunthorpe, and Lincoln
- Specialise in both home and business IT solutions
Associations and certifications
- Microsoft MCP/MCTS
- CompTIA A+
- Cisco CCNA
What people say
Prompt service
Knowledgeable engineers
Flexible call-out options
Reliable repairs
Great customer support
Services
IT Support
We provide comprehensive IT support for homes and businesses, covering hardware/software diagnostics, network configuration, and cybersecurity. Our certified engineers deliver same-day repairs where possible, with emergency out-of-hours assistance available. Services include system maintenance, data recovery, and compliance audits tailored to client requirements.
Computer Repair
Our computer repair service handles PCs, laptops, and Apple Macs with issues ranging from hardware failures to software malfunctions. We offer both workshop-based repairs and on-site call-outs across Lincolnshire. Common fixes include motherboard replacements, virus removal, and performance optimisation, with a typical 2-day diagnostic turnaround.
Data Recovery
Specialist data recovery services retrieve lost files from damaged storage devices, including hard drives and SSDs. We employ advanced techniques for both physical and logical data loss scenarios, with encryption and backup solutions to prevent future incidents. Emergency recovery options are available for critical business needs.
Network Setup
We design and implement secure network infrastructures for homes and businesses, including WiFi optimisation and wired connections. Services cover printer/file sharing, remote access configuration, and CCTV system integration. Our solutions ensure reliable connectivity across multiple devices while maintaining robust security protocols.
Cybersecurity
Our cybersecurity services protect against malware, hacking, and data breaches through antivirus installation, network audits, and compliance checks. We offer PCI-compliance assessments for businesses and personal security training for home users. Regular system updates and encryption services ensure ongoing digital safety for all clients.
Questions
What areas do you cover for IT support?
We cover Grimsby, Scunthorpe, Brigg, Lincoln, Barton, Hull, and surrounding areas across 400+ square miles in North & North-East Lincolnshire.
Do you offer emergency IT services?
Yes, we provide emergency out-of-hours support including remote access and priority call-outs for urgent technical issues affecting homes or businesses.
What IT services do you provide for businesses?
We offer network security audits, PCI-compliance checks, file sharing solutions, server support, data backup systems, and discounted support plans for ongoing business needs.
Can you repair Apple Mac devices?
Yes, we repair all Apple Mac models including iMacs, MacBooks, and peripherals, with both workshop and on-site repair options available across our service area.
Are your engineers certified?
Our engineers hold Microsoft MCP/MCTS, CompTIA A+, and Cisco CCNA certifications, alongside DBS checks and full professional insurance coverage.
Reviews (9)
Chris Welsh
Mar 17, 2022
Report
First class service from start to finish. Excellent communication and a fair price to solve issues with my Imac desktop. Genuinely thought it had given up the ghost but Ryan's intervention has given it a new lease of life. 5 Star service
Nigel Tiltman
May 26, 2021
Report
Excellent service from Ryan - cracked laptop screen taken in on Thursday afternoon, ready Saturday afternoon at the price quoted. Really good personable service from everyone we met at RTS Computers.
Nikki Brown
Mar 26, 2019
Report
Had fantastic service from RTS, laptop and notebook both fixed and work perfectly. Thank you for fixing them. I would highly recommend RTS!
Michelle A.
Jan 28, 2017
Report
Fantastic service on my Apple PC, great communication, detailed analysis, very impressed, would highly recommend to anyone with any PC issues, large or small
Paul Tyson
Dec 04, 2016
Report
Polite and friendly. Knowledgable staff and a fast turnaround of desktop, laptops and tablet computers. Offer a callout service. Very reasonable prices. Offering service to home users and businesses.
Graham Gunthorpe
Nov 29, 2016
Report
I had a problem with a laptop that would not boot up. Did a Google search for local computer repairers. RTS were the only one to actually answer a phone and talk to me. Spoke to Ryan on the Thursday, gave me a rough estimate. Dropped it in with him Friday lunch. Ready Saturday lunch. Price was well within the estimate given. Would definitely use again.
Helga Lown
Nov 24, 2016
Report
We have got two computers in our house configured and build by Ryan - my son's 'Gaming machine' and a desktop which Ryan build exactly to my husband's and my needs. Both units do exactly what we wished for and are designed for future expansion. I love the fact that Ryan takes great care to understand what we need which means an excellent cost/value balance. Quick very professional support for new build and any issues or requests afterwards - in content and service hours! Great value for people who don't have the time or passion to become experts, but don't want to put their 'digital wellbeing' into the hands of the superstores.
Rob L.
From the first conversation I had with them to the return of my computer, they have been nothing but helpful and honest. My PC needed a repair but, as I have difficulty getting around, they even offered to to pickup and dropoff for me. Great service. I have nothing but praise for this company, and I will certainly come to you in the future if I have any problems.
A. Hughes
I had my desktop PC in to RTS for a tune-up. From the very first phone call the engineer was friendly, helpful and very knowledgeable. The whole service went smoothly and was completed within 2 days (including ordering of necessary memory), was a very reasonable rate and even came back cleaner than it was when I dropped it in. Itd almost look new if I hadnt have scratched the top so much! I couldnt be happier and would recommend RTS to anyone. Ill be back soon no doubt, with my lack of computer skills!