Business Details
18 Years
experience
Professional IT Support in Eastbourne
AP-It is a locally owned and operated IT support business serving Eastbourne and surrounding areas with over 30 years of industry experience. We specialise in providing comprehensive IT solutions for both residential and business clients, including onsite and remote support, hardware and software maintenance, and cloud-based services. Our team is committed to delivering high-quality technical assistance while maintaining a friendly and approachable service ethos. We actively support local community initiatives through partnerships with organisations like the Eastbourne Blind Society and Carers Card. Our services cover a wide range of technical needs from computer repairs and data recovery to network management and cybersecurity solutions. With flexible support packages available for businesses of all sizes, we ensure minimal downtime through prompt response to technical issues. Our residential services cater to clients of all technical abilities, offering everything from basic computer maintenance to complex system upgrades. We maintain strict compliance with industry standards and hold official approval from Trading Standards' Buy With Confidence scheme. Our physical office in Eastbourne provides a central point of contact for local clients requiring immediate assistance. Through continuous investment in the latest technologies and training, we maintain our position as a trusted IT partner for both individuals and businesses in the region.
Services
IT Support
Cloud Backups
Computer Repairs
Network Management
Cybersecurity
Data Recovery
VOIP Solutions
Website Design
Hardware Upgrades
Remote Support
Served areas
- Eastbourne and all surrounding areas
Details
- Year established: 2008
Highlights and features
- We have over 30 years of IT industry experience
- We provide both onsite and remote support options
- Our services cover complete technology lifecycles
- We hold official Trading Standards approval
- We offer tailored support for local businesses
Associations and certifications
- Buy With Confidence
What people say
Knowledgeable staff
Prompt response times
Reliable technical solutions
Local expertise
Professional service
Services
IT Support
Our IT support services cover complete technology management for businesses and residential clients. We provide both onsite and remote assistance to resolve technical issues promptly. With over 30 years of industry experience, our team handles everything from basic troubleshooting to complex network configurations.
Cloud Backups
We offer secure cloud backup solutions for both business and personal computer systems. Our service includes automated backup scheduling and rapid data recovery from failed storage devices. This ensures continuous protection for critical digital assets with minimal disruption to daily operations.
Computer Repairs
Our computer repair service covers hardware and software issues for PCs and Macs. We perform component replacements, operating system installations, and performance optimisations. The service includes screen repairs for laptops and data recovery from damaged storage media.
Network Management
We provide comprehensive network management solutions for businesses of all sizes. Our services include network setup, security configuration, and ongoing maintenance. We support both wired and wireless infrastructure with regular system monitoring to prevent technical issues.
Cybersecurity
Our cybersecurity services feature managed anti-virus protection and real-time threat monitoring. We implement robust security measures to protect against malware and unauthorised access. Regular system checks ensure continuous protection for both business and personal computing environments.
People
Andrew Perry
Owner
Andrew has over 30 years' experience in the IT industry and leads AP-It's technical team. He specialises in network infrastructure and cybersecurity solutions for local businesses. His expertise ensures high-quality service delivery across all client projects.
Questions
What areas do you cover for onsite support?
We provide onsite support across Eastbourne and surrounding areas including Polegate, Hailsham, and Bexhill.
Do you support both Windows and Mac systems?
Yes, we offer technical support for both Windows PCs and Apple Mac computers.
Are you Trading Standards approved?
Yes, we hold official approval from Trading Standards' Buy With Confidence scheme.
What are your office hours?
Our office is open Monday to Friday from 8:30am to 5:30pm.
Can you help with data recovery?
Yes, we offer data recovery services from failed hard drives and other storage media.
Do you offer remote support options?
Yes, we provide secure remote support for urgent technical issues.
Reviews (12)
Gary Carr
Oct 26, 2022
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I have been using Andrew for a few years now. Firstly he knows what he is doing with computers.Excellent service as always. I only use Andrew. Nice honest guy, friendly and someone you can trust. You wont get a better service than Apt.
Graham R.
Nov 11, 2021
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I have been using Andrew for many years for both business and home computers. He has always resolved any problems very quickly and at a fair price.
Paula S.
Sep 17, 2021
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Andrew Perry is always very helpful and patient. I have been using him for a few years now and have always been satisfied with the work carried out on my laptop. I always feel that my laptop is in safe hands. I can fully recommend him.
Dennis D.
Jun 25, 2021
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AP-it as always excel in speedy and efficient problem solving and maintenance. I have ben using them for over 7 years and would not hesitate to recommend them
Geoffrey C Mitchell
Jun 12, 2021
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Andrew has an impressive knowledge of all aspects of IT. Quickly got us back in to our PC on site after a total lock out. Then later fixed several issues slowing windows 10 on the device in his workshop. I'm very happy to highly recommend this expert.
Roger P.
May 06, 2021
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We have used this company for all our computer requirements for around 12+ years now & always received a first class service, we give Andrew a definite ten out of ten score, and can thoroughly recommend
Graeme Hallinon
Sep 19, 2020
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Been useing Andrew for some year's now and if he cant fix your computer problem no one can, and a nice guy t boot.
Nic Carnell
Feb 02, 2019
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Excellent Service - our main office computer went down, a quick phone call and a visit to his workshop and within an hour, it was back up and running. Really knowledgeable and friendly, no fuss, just sorted the problem.
Julian Ledger
Dec 02, 2016
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We have used Andrew for 3/4 years. Superb service and recovered data of my laptop which was stolen, highly recommend.
Eija K Anderson
Sep 16, 2016
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Fantastic expertise and customer service. It is so good to have someone you can put your entire trust in. I would recommend him 110%. I reckon if God's system ever went down then he would probably call on Andrew to fix it.
Martin Stevens
Sep 03, 2016
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I use Andrew for all my computer requirements and despite numerous issues he has overcome them all. If you need your PC repaired look no further I certainly wouldn't go any where else.
Andy Lock
Jul 27, 2015
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As a fellow I.T. geek it's exceptionally hard to whole-heartedly recommend someone in the same trade. But, I have no such reservations with AP-It, and can fully recommend them for the whole range of services for homes, small business and corporate clients.