Business Details
We are a dedicated computer repair and IT support business based in Aberdeen. For over 25 years we have served domestic and business users across Aberdeen and Aberdeenshire. Our twoperson team comprises seasoned technicians skilled in hardware diagnostics, virus removal, and data recovery. We operate from a local workshop and also travel to customers homes and offices for onsite support. We provide sameday repairs on select laptop and PC issues, ensuring minimal downtime for our clients. Our remote support service allows us to resolve software problems efficiently from a distance.
We follow stringent professional standards, including compliance with UK GDPR when handling personal data. Our transparent pricing model offers competitive rates without hidden fees. We guarantee customer satisfaction and stand behind every service with a confidence guarantee. We actively listen to each clients needs and tailor solutions accordingly. Our commitment to quality and reliability has earned us a reputation as Aberdeens trusted computer specialists.
We follow stringent professional standards, including compliance with UK GDPR when handling personal data. Our transparent pricing model offers competitive rates without hidden fees. We guarantee customer satisfaction and stand behind every service with a confidence guarantee. We actively listen to each clients needs and tailor solutions accordingly. Our commitment to quality and reliability has earned us a reputation as Aberdeens trusted computer specialists.
Highlights and features
- We have 25 years of proven IT repair expertise.
- Our small team delivers personalised, direct attention to every client.
- We offer sameday repairs for quick, minimal downtime.
- Our services include inhouse workshop repairs and onsite support.
- We guarantee customer satisfaction with transparent, competitive pricing.
Services
Laptop Repair
Laptop Repair focuses on diagnosing and fixing hardware and software issues on laptops. We serve both residential users and small businesses that rely on portable devices for daily operations. Our technicians replace faulty components, resolve performance problems, and restore data, ensuring reliable laptops that support uninterrupted work.
Virus Removal
Virus Removal targets malware, spyware, ransomware, and other malicious threats that compromise system security. This service is essential for both home users and corporate environments seeking to protect sensitive information. We employ advanced removal tools, conduct thorough scans, and implement preventive measures, leaving systems clean, fast, and safeguarded against future attacks.
Data Recovery
Data Recovery retrieves lost or corrupted files from damaged storage devices, ensuring vital information is not permanently lost. This service benefits individuals and businesses that depend on accurate data for operations and compliance. Our specialists use industrystandard techniques to recover files, providing secure backups and detailed reports on recovery success.
Network Setup
Network Setup configures broadband connections, installs routers, and establishes WiFi networks for homes and businesses. Targeted at households and small offices seeking reliable connectivity, the service ensures secure, highperformance internet access. We troubleshoot connectivity issues, optimise signal strength, and provide ongoing support to maintain stable networks.
OnSite IT Support
OnSite IT Support brings expert technicians to client premises for immediate assistance with hardware, software, and network issues. This service serves both residential users and commercial businesses that require onlocation expertise. We deliver diagnostic, repair, and preventive maintenance, reducing downtime and ensuring smooth operations across Aberdeen and Aberdeenshire.
Reviews (17)
Paton Dunlop
Apr 29, 2025
Report
Have consistently exceeded expectations over many years. Friendly, helpful and very knowledgeable. Most recent example - I put my pc in for repair at 4pm and received a call at 9.30 the next day to say it was repaired after identifying it needed a new power supply that had to be ordered and fitted. Delighted it is working perfectly.
Sheila Gordon
Jun 23, 2023
Report
Granite Chips was recommended by a friend when I had problems with malware pop ups. Prompt, efficient and reasonably priced help from Granite Chips set my mind at rest and has restored confidence in my laptop. I will be recommending to anyone with IT issues and will be happy to use again should the need arise. Thank you so much.
Gareth O'Hara
Dec 14, 2021
Report
Gave incredibly helpful advice via their website when I needed to replace a Wifi module, offered to help install if I had any issues with installing. Used before with bigger laptops repair, definitely recommend. Very friendly and informative
Gordon Pirie
Jun 21, 2021
Report
Scott is a top man, go in with a problem, he finds it, let's you know what the problem is, gives you a price and does the work. Every time I've used granite I've been blown away with the renewed performance.
Wendy Lyon
Jun 11, 2021
Report
Excellent all round friendly service. I would highly recommend Granite Chips because they take the time to explain everything and go the extra mile with service.
Chris Urquhart
May 23, 2021
Report
Can't recommend Granite Chips highly enough. Needed a replacement screen for my laptop. Experience was everything I could have hoped for - polite, courteous, professional, communicative and very reasonably priced. Wouldn't dream of going anywhere else now if I ever need any tech work done. Thank you.
Alan Fisher
Mar 14, 2019
Report
If I could give six stars, I would. Granite Chips replaced a PC which had expired. The service (from Scott) was exceptional. Problem diagnosed, new PC built and handed over - all extremely quick and at a very reasonable price. Tremendous attention to detail - software, files, favourites, drivers all installed. And it's dead easy to park nearby - which is handy. I cannot recommend them highly enough. Thank you.
Leonie Staartjes
Feb 12, 2019
Report
This place has ben very helpful to me, I am a student and have broken my laptop on several occasions when I had deadlines to meet and got my laptop back in time, all fixed. For a very reasonable price as well. Great service, I've been recommending it to all my fellow students.
David Cooper
Jan 19, 2019
Report
Great service from Granite Chips Ltd in Aberdeen. I normally fix any issues to do with my PC/printer myself, but was stumped completely when access was denied to msconfig and system restore to fix a particular problem. My PC was fixed by Granite Chips within 48 hours and at a very reasonable cost. Friendly service and clear advice. Highly recommended.
Urieboy
Oct 22, 2016
Report
My Toshiba Satellite error messages were removed. Delighted with their service. The team are always willing to give advice on computer related issues
I have done business with them for many years when they both worked for Grampian Electronic and now with Granite Chips. I would recommend this company.
I have done business with them for many years when they both worked for Grampian Electronic and now with Granite Chips. I would recommend this company.
AW
Jun 08, 2016
Report
Computer problems ironed out, I'm very happy! Fantastic service and very patient with folks like me who have limited computer knowledge.
Hilde Nielsen
Jun 14, 2014
Report
I handed in my laptop on a Friday afternoon. It was very broken and took ages just to get started, but somehow these guys fixed it for the next day! Great service. And I got 10% student discount.
Rob Flett
When it comes to I T issues look no further. Andy and Scott will fix it for you. Have always used them and wouldn't go anywhere else.
David Bolger
Fantastic service from the team, very helpful and knowledgeable, I would always recommend to take a computer to Granite Chips
Alan Fisher
If I could give six stars, I would.
Granite Chips replaced a PC which had expired. The service (from Scott) was exceptional. Problem diagnosed, new PC built and handed over - all extremely quick and at a very reasonable price. Tremendous attention to detail - software, files, favourites, drivers all installed. And it's dead easy to park nearby - which is handy. I cannot recommend them highly enough. Thank you.
Granite Chips replaced a PC which had expired. The service (from Scott) was exceptional. Problem diagnosed, new PC built and handed over - all extremely quick and at a very reasonable price. Tremendous attention to detail - software, files, favourites, drivers all installed. And it's dead easy to park nearby - which is handy. I cannot recommend them highly enough. Thank you.
Leonie Staartjes
This place has ben very helpful to me, I am a student and have broken my laptop on several occasions when I had deadlines to meet and got my laptop back in time, all fixed. For a very reasonable price as well. Great service, I've been recommending it to all my fellow students.
Hilde Nielsen
I handed in my laptop on a Friday afternoon. It was very broken and took ages just to get started, but somehow these guys fixed it for the next day!! Great service. And I got 10% student discount.