Business Details
Reliable IT Support in Leicestershire
Established by a Leicestershire-based IT professional with over a decade of experience working for major companies including Fujitsu and Reuters, our business delivers tailored computer and IT solutions to homes and businesses across Leicestershire. Following an 18-month global sabbatical, we launched this locally-focused venture to provide honest, reliable technical support at competitive rates. Our expertise spans hardware repairs, software troubleshooting, network setup, remote assistance, and website development, serving both one-off needs and ongoing IT requirements. With a commitment to transparency and customer satisfaction, we prioritise practical solutions over unnecessary recommendations, ensuring clients receive exactly what they need. Our local knowledge and flexible service model enable us to offer prompt visits within the area without call-out fees, while maintaining affordability for both individuals and small businesses.
Services
Computer Repairs
Network Setup
Remote Support
Website Development
Data Backup
Virus Removal
Hardware Upgrades
Server Solutions
Served areas
- Lutterworth, Hinckley, Stoney Stanton, Blaby, Broughton Astley, Earl Shilton, Leicester
Highlights and features
- We offer over 10 years of experience in IT support and computer repairs
- Our team provides competitive hourly rates with no call-out fees locally
- We deliver remote support options for quick technical assistance
- Our services cover both home and business computer needs
- We prioritise honest recommendations without unnecessary upgrades
Services
Computer Repairs
We diagnose and resolve hardware and software issues for desktops, laptops, and peripherals. Our technicians handle component replacements, system restores, and performance optimisation. Clients benefit from on-site visits within Leicestershire and transparent pricing with no hidden fees.
Network Setup
Our team configures secure home and office networks, including wired and wireless solutions. We ensure optimal connectivity for multiple devices, implement cybersecurity measures, and provide ongoing support for network maintenance and troubleshooting.
Remote Support
Through secure remote access software, we resolve technical issues without requiring a site visit. This service covers software troubleshooting, updates, and configuration adjustments, offering quick solutions for urgent computer problems.
Website Development
We create custom WordPress websites with user-friendly content management systems. Our packages include domain registration, hosting setup, and training to help clients maintain their sites independently at minimal ongoing cost.
Data Backup
We implement reliable backup solutions to protect against data loss. Services include configuring automated backups, recommending secure storage options, and recovering lost files from failed hard drives or accidental deletions.
Questions
Do you offer on-site computer repairs in Leicestershire?
Yes, we provide home and business visits within Leicestershire at competitive hourly rates with no call-out fees for local appointments.
What IT services do you provide for small businesses?
We offer server solutions, network setup, hardware repairs, software support, and data backup services tailored to small business needs and budgets.
Can you help with website creation and maintenance?
We design WordPress websites starting from £150, including domain setup, hosting, and training to help clients manage their content independently.
Do you provide remote technical support?
Yes, we offer secure remote assistance for software issues, system updates, and configuration changes using our remote access software.
What areas do you cover for computer repairs?
We primarily serve Leicestershire, with additional support available for nearby areas at a small extra charge.
Reviews (5)
Steve Tomlin
Apr 23, 2026
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Bought a gaming PC from them recently, helpful with quotes etc and a reasonable price. Unfortunately the build is only...... Adequate at best, wiring neatness etc. average
On arrival only one RAM stick RGB works, tried Reseating it myself and it works intermittently, RGB connection to the GPU also flickers. Despite checking if all the RGB would be controllable as one, it isn't..... Have to use a different program to force colours onto some.
This should have been sorted before dispatch.
RAM was running at 4800 MHz not 6000. None as the hard drive mounting screws etc were sent so had to purchase these separately. Essentially paid for a professional build that I could have just done myself to the same standard, nowhere near as well put together as a previous PC from elsewhere, probably should have shopped there! They have offered to connect remotely and try and fix it but it's a bit late! Lives under the desk now not on it....
On arrival only one RAM stick RGB works, tried Reseating it myself and it works intermittently, RGB connection to the GPU also flickers. Despite checking if all the RGB would be controllable as one, it isn't..... Have to use a different program to force colours onto some.
This should have been sorted before dispatch.
RAM was running at 4800 MHz not 6000. None as the hard drive mounting screws etc were sent so had to purchase these separately. Essentially paid for a professional build that I could have just done myself to the same standard, nowhere near as well put together as a previous PC from elsewhere, probably should have shopped there! They have offered to connect remotely and try and fix it but it's a bit late! Lives under the desk now not on it....
Adrian
Feb 13, 2010
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Thanks Neil, that advice you gave me on my laptop was easy to understand and works. Happy to recommend you to anyone and everyone.
Nigel
Feb 09, 2010
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Direct Computers have handled IT matters for me for some while, setting up new equipment, upgrades, and maintenance. They are reliable and flexible for visits.
J. Varnam
Feb 08, 2010
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I have used Direct Computers on several occasions and find them reliable, efficient and very reasonably priced. I would certainly recommend them for home and business use.
D Handley
would happily recommend Neil to assist with computer problems in business. Neil responded quickly, located the problem and fixed it with out any disruption to the business. His advice has also prevented further problems occurring.