At Zettabyte IT Solutions in Brentwood, we repair a range of smartphones, tablets, laptops and computers. We do technical repairs, such as repairing cracked screens and liquid damage. We also offer virus removal and software upgrades and installation. We provide tailored residential and business IT support, including call outs and remote support. Contact us for your personalised support package. We take pride in the service that we provide and work on a 'No Fix, No Fee' basis, including a 60 day warranty.

Our Services Include:


- Apple: MacBook, MacBook Pro, MacBook Air and iMac
- Windows: laptops and desktop computers

- iPad
- Samsung
- A range of other tablets

- iPhone
- Samsung
- A range of other smartphones

Pick Up and Drop Off:
Too busy to bring your device to us? We provide a pick up and drop off service (within 5 miles of CM15 9AX) at an additional charge of 15. Please contact us for more information and to schedule your pick up or drop off.


Residential Support:
We provide tailored support for customers in the comfort of their own homes.
- Call outs: For a fee of 29, we visit customers at their home to carry out repairs.
- Remote: We are able to support customers remotely using TeamViewer software.
- Ongoing: We are happy to create a cost effective package for customers to receive worry-free ongoing support at an affordable monthly or yearly fee.

Business Support:
We provide specialised support for our business clients at their offices and business locations.
- Call Outs: For a fee of 39, we visit our business clients sites to carry out diagnostics, maintenance and support.
- Remote: We are able to support our business clients remotely using TeamViewer software.
- Ongoing: We create cost effective, bespoke support packages for our business clients who wish to receive ongoing support at an affordable monthly or yearly fee.

Other Support Services:
- Lessons: We support customers in gaining confidence in using new devices or software. Please contact us for more details.
- Websites and Blogs: We work alongside clients to create websites (including online CVs and blogs) to suit their needs and promote their businesses or hobbies. Please contact us for more information.
- Social Media Management: We help clients to set up and manage their personal and professional social media profiles including (but not limited to) facebook, instagram and twitter. Please contact us for more information.


We take pride in excellent technical and customer service. We work on a 'No Fix, No Fee' basis and all our repairs come with a 60 day warranty as standard.

Highlights, Specialties & Features

  • Computer Repair
  • Phone Repair
  • IT Support
  • Call Outs
  • Remote Support
  • Pick up and Drop off Service
  • Websites and Blogs
  • Social Media Marketing and Management

Professional Associations & Certifications

  • BSc Computer Networking
  • Level 3 Computer Repair and Maintenance

Serviced Areas

  • Brentwood

Payment Options

  • Debit Cards, MasterCard, PayPal, Personal Checks, VISA, Contactless, Apple Pay, Android Pay, Cash

Contact Details

  Person Michael Melaku
  City Brentwood
  Postcode CM15 9AX
  Address 60 Ongar Road
  Phone Number 01277212999

Business Representative

Michael Melaku

Technical Support Engineer

After completing his degree in BSc Computer Networking in 2005, Michael worked as a Tutor and IT Support Engineer at London Skills Academy. In 2010, Michael opened his first Computer Repair and IT Support business in London, the second London location in 2012, and finally the Brentwood, Essex location in 2016. Michael has over 12 years of experience working in the Computer Repair and IT Support industry.

Products & Services

We repair a range of makes and models of devices at our Zettabyte IT Solutions Centre, as well as at the convenience of your home or business

At Zettabyte IT Solutions, we aim to provide flexible and efficient support for all our customers. We have several tailored IT support services to choose from, depending on budget and time constraints. We hope that you will find the services that best suit your needs.

Customer Testimonials

I was the first client of Zettabyte IT Solutions on its opening day. I needed my laptop's Windows 10 O/S downgraded to Windows 7 for a particular reason. This is a tricky job. They went out of their way to ensure everything was backed up first. The whole process was done professionally, efficiently and in a timely manner at a VERY reasonable price! My laptop is like new! So Zettabyte IT Solutions get a 5🌟 rating from me! Go and see for yourselves! They have great opening hours and even does a pick up and drop off service for home and business users.

I had a disk drive which had been formatted and had to search for someone to recover the data. Michael was reassuring but completely clear about the possible outcomes. He did manage to recover the data fortunately!
He was friendly, comparatively priced and very honest. He kept me informed of the progress and completed the recovery in good time.
I was glad I had chosen to go to him rather than sending the disk to a recovery centre.
Thanks for living up to your reputation and doing your job well.

A very welcoming and friendly service with a professional approach. I had my iPhone screen replaced and back in excellent operation. Thank you for your efficiency and expertise. I strongly recommend.

Couldn't be more helpful. Replaced my cracked screen on my laptop and was even able to identify a mic problem I had been having for months. Great service and went out of his way to accommodate my time frame and needs. Would recommend to all.

Amazing! Great customer service and sorted my problem perfectly in such great timing and best price in town! Great place for all your phone and computer issues

Thanks for helping me to find the perfect laptop and also for recommending and installing a wifi-extender.

Photo Book

Social Activity

Thank you for helping us reach 100 likes! We appreciate your support!
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Download your 20% discount voucher:
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We are open for business! We are on Ongar Rd, just before the Sainsbury's roundabout and between Rocky's soft play and Stephen Alexander trophy shop.
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Thank you to all of our friends, family and friends-who-are-basically-family for the turn out and support today. It means the world to us and we are extremely grateful. It was an exciting first day at the shop and we look forward to many more!
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Our website is live! Please have a look and let us know what you think :)
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We open tomorrow! Hope to see you at the shop! #zettabyte #grandopening #brentwood #essex #itsupport #phonerepair #computerrepair
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