We offer a variety of services including mobile phone repair, mobile phone screen replacements for all brands (Nokia, Sony, Samsung, Iphone) aswell as a factory unlocking service. We are now also offering a games console repair service for all major brands (Sony, Xbox, Nintendo).

Highlights, Specialties & Features

  • Eset Reseller
  • Specialists in Computer and Laptop Repairs

Serviced Areas

  • Dereham, Norwich, Norfolk

Payment Options

  • Cash, Credit/Debit Card, Paypal

Contact Details

  Website
  City Dereham
  Postcode NR19 1DR
  Address 30-32 High Street
  Phone Number (+44)1362288300

Products & Services

Virus, Malware & Spyware Removal

Virus, Malware & Spyware Removal

Virus, malware & spyware, can make it near impossible for you computer or laptop to function properly. .
At Unicorn Computers Dereham we can offer the very best service in removing your problems from you computer. We can also supply, install & configure the most advanced Security Suite known to the computer world.
I guess that you could say we are like computer Domestos, able to remove 99. 99% of viruses, spyware or malware.


Data Recovery

Data Recovery

There’s nothing worse than losing important files or documents.
We specialise in data recovery at Unicorn Computers, just bring your laptop or desktop pc to our office in Dereham, or take advantage of our drop off point in Norwich.


Operating System Installs/Re-Installs

Operating System Installs/Re-Installs

We offer a reinstallation service for either Windows or Linux.
If you computer is running slow, bogged down with millions of downloads then now might be a good time to look into giving it a re-install. Our re-install services include a profile backup from the old install. The free backup is only valid as long as the Windows/Linux install can still be loaded, otherwise it will be chargeable.


Remote Support

Remote Support

We are able to take control of your computer from our offices and fix your small computer or laptop issues.
You will need to have paypal or have access to make instant bank transfer to use this support type. All you need to do is give us a call, install the software and we will do the rest. You can just watch us as we fix the problem. Prices start from as low as £15 per hour (minimum of £15 per session) .

  • I would not recommend this business
  • Location
  • Poor customer service skills

This shop in Dereham seems somewhat baffled by how to manage customer expectations.

Took my phone in as the back kept becoming unglued. (It's swelling of the old battery, but we can replace it. No battery in stock but can order one in).

Could they do it while I wait? (Possibly - depends if there's already another on the bench when I bring it in. And our phone bloke isn't always here. He might be in on Friday. Cost will be £40. Might be here by Thursday - ring us to check). That was odd. Most shops doing a special order will take your details and ring you when the item arrives.

Phoned Thursday (battery in). When could it be fixed? (Monday). Ah, not Friday then.

What time should I bring it in Monday? (As early as possible).

Took phone in 9am Monday. (Let me see if the battery's in). It was when you told me on Thursday. (Let me take your contact details... cost will be £50). That's not what you told me last week. (That's the labour charge; it doesn't include the battery).

Will the phone be ready by lunchtime? (Depends when our phone bloke comes in; we don't know what time he's going to show up, We're thinking of stopping mobile phone repairs anyway as it isn't worth it - in fact yours is one of the last we've got booked in before we stop them).

I decided to take my business elsewhere. At the time of writing, Unicorn's website still has a large section on phone and tablet repair services.

Service & supportVague
Location
Overall ratingAverage

  • I would recommend this business

Excellent friendly staff and very knowledgeable

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Best in town polite knowledgeable and helpful

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

As a small business Paul at unicorn computers has been giving us Internet support and is now going to update our website. He was happy to give us free over the phone consultation and support. Would highly recommend unicorn computers.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Thanks to Unicorn Computers I had my laptop fixed in no time. Another computer company wanted my laptop for the best part of a week and quoted a fortune! Thankfully I found Unicorn Computers who fixed my laptop within 24 hours and at a very competitive price! I will definitely be recommending this company to anyone in need of I.T help. Great friendly service and with trusted advice! Thanks again!!


My computer was very slow and wouldn't download games etc. Unicorn Computers, helped my computer out of the problems with i must say great ease. In double quick time. Even after i took the computer home, i got a great service in installing Microsoft Office. Would really recommend Unicorn Computers to anyone. A really great job done, I am chuffed.


I woke one morning to realise my laptop wasn't working, the lights were on but nobody was home so took it to Paul at Unicorn Computers, within seconds he had diagnosed that the screen was cracked and gave me a price there and then for a replacement laptop screen which was very reasonable. Laptop screen was replaced within 48 hours. Excellent service. Will definitely be recommending to my friends.


Took our broken laptop in to Unicorn on Friday for a damaged screen, The gentleman behind the counter instantly quoted(Extremely pleasantly surprised)and gave us a extremely quick turn around(Monday)Sure enough done on time at the price quoted and looks as good as new.
Excellent service very helpful and highly recommended
Thank you


Fantastic service!! Couldn't be more pleased and would definitely use again 100% recommended to everyone.


Its hard to find an honest IT firm these days, and I am glad to say I think Ive found one! I went to see Paul regarding a new PC gaming machine for my son, and he filled me with confidence from the offset. Knows his stuff, and will not try to dupe you. We agreed a deal, but then the next day, he called me to say that he could do something else for me, better and at the same price.
If you have issues with your computers or laptops, then Paul is the guy to see


Having Dropped iPad on floor I took it along to Unicorn, with in 2 hours the problem had been found, after a phone call and very reasonable price (diagnostic fee free if you have work done) it was ready for collection later the same day.
I chose to leave an extra day to allow glue to harden.
Friendly service, happily recommend


I would highly recommend Unicorn Computers for all your IT needs. I recently bought an Apple Mac from them for my son. Paul was very friendly and extremely helpful, I received lots of helpful advice to help me make an informed decision. The after sales is brilliant (rare these days!) Im not particularly computer savvy and he didn't mind me phoning to ask for more help and advice. Many thanks.


Absolute lifesavers! After visiting 4 other places including Apple Store all telling me I would lose everything on my iPhone after having the screen fixed these guys have done an amazing job! Thank you so much! Strongly recommend to anyone!


Fantastic Service - saved me £25 instead of going through Tesco mobile as contract ending soon anyway. Fast turnaround within 30 minutes thats only if they have screens in which they did, reasonably priced too! Thank you!


Excellent service and reasonably priced. Replaced the charging port my daughter's tablet. Should have taken a week, was fixed 5days early. Couldn't ask for more. Will definitely be using again if needed. Thanks guys.

Social Activity

They are a scam website selling Microsoft Points http://t.co/2I5mfDzLsz. Retweet please. http://t.co/7Qxh1klS9L
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Join your neighbours on http://t.co/OKUvDjulVL the local social network. It's a bit like pigeon street but with less cooing. RT
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15% Off - Labour and Callout charges. Ongoing Promotion. Visit http://t.co/vFUS762Y #ComputerRepairsNorwich
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The first day of opening in the new shop was a roaring success. Despite the fact that we have no telephone, broadband, card machine (Thanks for that Vodafone) and a new epos system we are still learning to use. Over the next few weeks we are looking to
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Please note we have finally managed to get some broadband and a telephone number sorted for the new shop. The new number is 01362 288300. Please use this number when contacting us from now on. Thank you #talktalkbusiness #newnumber #onwardsandupwards
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Unicorn Computers are looking for a part time staff member. Technical knowledge of phones and computers a big advantage. Job will be to serve customers and answer phone and our facebook page, give quotes & book in jobs. Initially 3 days a week. Successful
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Sorry folks, unicorn computers is closed today, due to hitting a massive pot hole in the dark last night and cracking the cars alloy, car is being sorted today and will back back open tomorrow as usual, sorry for any inconvenience coursed
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Due to adverse weather conditions we will be closed today and most likely tomorrow. Staff are currently unable to get to the shop from surrounding villages. Sorry for any inconvenience caused. Paul
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From Our Website

We offer the lowest price tablet and mobile phone repairs in Dereham and beyond. Please call with model number for instant quote and all repairs come with a warranty that we don't just walk away from unlike competitors. Our skilled computer & laptop repair engineers are able to remove 99.9% of viruses, malware & spyware. Unicorn Computers are partners with market leaders Eset and offer great prices on their products to keep your computers safe. Getting you and your computer back up and running.


Founded in 1998, Unicorn Computers is one of East Anglia's most trusted computer repair and maintenance companies. Coming from over 15 years worth of experience in computer science. With Microsoft certified engineers. We are fully insured unlike many of the smaller companys. This means we won't just walk away if something goes wrong. Although products are not listed here on the website. We are able to source any product currently on the market from our large supplier network. If you require a specific product please dont hesitate to contact us.


Some of the services we can offer aimed more towards the domestic customers, if a service that you require is not listed here please contact us, chances are we can offer you the service that you require. Although we are unable to list every product that we are able to source on your behalf, we are able to get thousands of hardware and software products as well as printer consumables.


Give us a call with your laptop make & model. We will give you the price there and then. We don't use cheap screens from abroad, our screens are good brands sourced from the UK. We will replace your screen from as low as 50 that includes the cost of the screen. If you manage to find lower then please call us with the company's details who quoted lower and we will check the quote. If the quote is legitimate then we will match the quote. Requires booking in: Although booking in is not required for this type of work we do recommend it, we don't stock screens so we need to order them.