Total IT Services is a Lichfield based business offering IT support and Microsoft computer and server help to a wide variety of clients throughout Lichfield and Staffordshire. The business, which is based in Lichfield, has gained the Microsoft Small Business specialist award and Microsoft certified Professional qualification. and years of experience in the computer services and IT support sector.
Total IT Services are primarily a business support organisation, offering rapid response at very competitive rates, they are always happy to help home users too, and can arrange evening visits if needed.
Total IT Services cover Lichfield, Rugeley, Burton, Tamworth and the surrounding areas inc. Birmingham.
Helping customers to keep their businesses running smoothly, Total IT Services provides a professional IT support service. With rapid response times and experienced personnel, the service is intended to minimise disruption caused by poorly performing IT.
Total IT Services can offer a fast and professional service, we give great service at cheaper rates.
Total IT Services has a growing network of clients, located throughout Staffordshire, Derbyshire and Birmingham, including many operations, ranging from single users, running a business from home, to multi site organisations with over 85 users.
Highlights, Specialties & Features
- Out of hours Service and same day service available
Professional Associations & Certifications
- Microsoft Certified Professional
- Microsoft Small Business Specialist
- Lichfield, Rugeley, Burton, Tamworth and Staffordshire
|Address||Unit 1 The Beech Tree, Elmhurst Business Park|
|Phone Number||015 4389 8183|
Products & Services
Business IT Services
IT Help for Lichfield & Staffordshire Business.
Our experienced and qualified IT Support Lichfield team offer Business IT Services for Lichfield and Staffordshire. We can visit your business or home, normally the same day. We can fix any issues you may be experiencing with your Microsoft Servers, PC Computers, Laptops, Email or Network, or help if need computer repair or virus removal. We also install or replace old servers, routers/firewalls or wired/wireless networks. As well as help businesses with upgrading computers and even PAT testing your existing equipment where applicable. Total IT Services Lichfield is very experienced in planning and carrying out office moves or relocation’s. We can assist your company with moving phone lines, broadband connections and also even physically move the PC’s, monitors and Servers for you and install at your new premises. As our office and workshop is in Lichfield we have excellent road links for the whole of Staffordshire and the rest of the Midlands.
From Our Website
Total IT Services also provides computer maintenance contracts and Server replacement and office relocation's. Our company has been using Total IT services for the last 4 years and I have always been really happy with the service. As a small but ever expanding business, IT systems are vital and we always get a very quick reply to emails and calls and a prompt resolution to our issues. I also find it useful that we get things explained in plain English! Problems with IT/Servers/PC's have always cost this company considerably in terms of time and money!
Giving you and your staff remote access to your networks is a basic and increasingly necessary requirement for businesses today. Letting employees securely connect into their office PC desktops from customer sites, hotels, Internet cafes, airport WAP's and their own homes can greatly increase business efficiency, productivity and networking opportunities. Total IT Services Lichfield can help with installing and configuring secure connections using Remote Desktop. Router, VPN and remote access technology or simply improving your existing business security.
When you are covered by Total IT Services IT support and maintenance contract you can concentrate on doing what you do best and leave us to look after your Computers, Servers and Network. We have found that most of our clients problems can be fixed without the need for an onsite visit, this means a big time and cost saving for our customers. Obviously we are always on hand to visit your place of work be it an office, factory or warehouse should you have a computer or network failure and our response times are second to none.
Total IT Services has added Portable Appliance Testing or PAT Testing to our large range of business services. We are able to offer a fixed price per PAT test or provide a quote on all devices in your office requiring a PAT test. Our service is available to Lichfield and the Staffordshire area. As we are primarily an IT company we are naturally more confident with your technical devices such as Servers, Routers and PC's so we are happy to offer your business additional services. If required, we can help manage the powering off of your IT equipment and we can assist in powering PC's and Windows Servers backup for you as soon as the PAT test is complete.
Your Business data is the lifeblood of your company, imagine if you have a burglary, fire or most likely your Server or Computers hard drive fails and you lost all of your critical business files, how long would it take you to recover from a complete loss or could your business ever recover from it? Traditional backups using tape are slow and woefully unreliable when it comes time to restore your lost data watch this short Video to see why you should not put your trust just into the tape backup to protect you.
Total IT Services can repair your Server, Computer or Laptop, we replace laptop screens and hard drives as well as recover data from failed laptops and PC's. We repair all manor of PC issues including, Blue screen of death crashes, computer not turning on or if it turns it's self off and any virus infections including Malware or operating system issues. We can help with failed power supplies, monitors that wont display or any network connection issues you may have. Server or Network failure? To help our customers, we reserve our fastest response times for anyone that contacts us with a critical Microsoft Server issue including Microsoft Exchange Email Server and Small Business Server.
If the worse has already happened and you have lost your data we can help you with data recovery. We provide an in-house data recovery service based at our offices in Lichfield, Staffordshire. Over the years Total IT Services have been very successful at helping customers recover lost data without the need to send off disks to an expensive "Hard Drive Lab". If you find that your hard drive has failed, PC or Server won't boot up properly or if you have simply deleted a file by mistake, don't panic!
IT Support to any location from our Lichfield Office Key Benefits:Using our remote control computer repair software we can securely operate your PC Computer or Server as if we were sitting in front of it. Faster resolution as no wasted time in traveling to your site, call us and we will be logged on in minutes. Save costs by not calling an engineer out to site for a minor fix. Cover all your Computers, Servers with a remote support contractProvide centralised IT department to your Satellite offices or home workers regardless of their location.