Timeless IT have been established just outside of Heathrow Airport for close to 10 years now and have been supporting local business (large / small) and local residents with their IT requirements.

We operate a retail outlet in Ashford, Surrey which is a drop in centre for any faulty machines or devices and where we also sell new machines and accessories.

We offer a home user remote support service called Tech:Friend which provides home users with all the benefits of a business style support contract. Please see our website for further details.

Finally we provide IT Service and Support for businesses all around the south east and operate a IT telephone helpdesk and are able to provide external site visits to all of our support contract clients at a discounted rate. Please see website for further details.

Highlights, Specialties & Features

  • Plain speaking IT solutions for business and home users

Professional Associations & Certifications

  • Proud members of the CITS scheme for IT professionals

Serviced Areas

  • London, Surrey, Berkshire, Heathrow

Payment Options

  • All types of payment accepted

Contact Details

  City Ashford
  Postcode TW15 2RP
  Address Chapel House, 21a Woodthorpe Road
  Phone Number 0800 328 2852

Products & Services

Remote Support

As long as your computer can connect to the Internet, we can take care of you from a distance.
Many problems can be solved remotely without the need for a technician to arrive on-site at your location.


Our Timeless Retail outlet offers a range of repairs for most type of laptops, desktops and devices. All machines must be booked in for a diagnostic (charge 15. 00) and our team will report back to you with our diagnostic result and a plan of action with anticipated costs. Due to the huge multitude of issues that machines can suffer, we are not able to provide a comprehensive price list but will look at each case individually and let you decide whether or not it is cost effective to carry on with the repair.

Health Checks

Over time, your computer slows down, develops issues that are created by day to day usage and interactions with software.
You may have pop-ups that you do not understand, suspect you may have viruses, or simply can not pinpoint what is wrong, but you know something is.

Customer Testimonials

Top notch service from start to finish - the team at Timeless IT accommodated me at very short notice to ensure my laptop was serviced same day, on a Saturday, so I could go back to the office on Monday with my laptop. I would highly recommend them!

Excellent service, 10 / 10 would use again. Nice friendly service

I would be delighted to recommend Timeless they have provided first rate support for our business. We entrust all our computer needs to Timeless and they have always exceed expectations, it's like having your own IT department

I have recently used Timeless to carry out work on my website. I must comment on Gary's (my account manager) professionalism, reliability and courteous manner. I would be happy to work with Timeless again when skill, quality & professional workmanship is required.

Photo Book

Social Activity

enquire online via our website if you have any issues or want more information about timeless it!
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If you have any questions about a problem you may be having with your tech, send us a message!
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The inside story of the first iphone https://t.co/pF4IjQpDNL
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Happy new year guys. celebrate 2017 hassle free with tech:friend - enquire in store or email sales@timelesstech.co.uk
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Happy new year guys, we hope you're having a great 2017. Remember to keep that tech in check, come to timeless for your start of year health check - prices apply*
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5 days Until Christmas! #tech #xmas
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Super Mario Run, fun game with a price to pay??? https://t.co/hRr5Jx1arx https://t.co/mFX4UitlfP
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50% off with quote: WIB2016 (McCauley's marketing slogans) https://t.co/KFuuRMe8no
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