Timeless IT have been established just outside of Heathrow Airport for close to 10 years now and have been supporting local business (large / small) and local residents with their IT requirements.

We operate a retail outlet in Ashford, Surrey which is a drop in centre for any faulty machines or devices and where we also sell new machines and accessories.

We offer a home user remote support service called Tech:Friend which provides home users with all the benefits of a business style support contract. Please see our website for further details.

Finally we provide IT Service and Support for businesses all around the south east and operate a IT telephone helpdesk and are able to provide external site visits to all of our support contract clients at a discounted rate. Please see website for further details.

Highlights, Specialties & Features

  • Plain speaking IT solutions for business and home users

Professional Associations & Certifications

  • Proud members of the CITS scheme for IT professionals

Serviced Areas

  • London, Surrey, Berkshire, Heathrow

Payment Options

  • All types of payment accepted

Contact Details

  Website
  City Ashford
  Postcode TW15 2RP
  Address Chapel House, 21a Woodthorpe Road
  Phone Number 0800 328 2852

Products & Services

Remote Support

As long as your computer can connect to the Internet, we can take care of you from a distance.
Many problems can be solved remotely without the need for a technician to arrive on-site at your location.


Repairs

Our Timeless Retail outlet offers a range of repairs for most type of laptops, desktops and devices. All machines must be booked in for a diagnostic (charge 15. 00) and our team will report back to you with our diagnostic result and a plan of action with anticipated costs. Due to the huge multitude of issues that machines can suffer, we are not able to provide a comprehensive price list but will look at each case individually and let you decide whether or not it is cost effective to carry on with the repair.


Health Checks

Over time, your computer slows down, develops issues that are created by day to day usage and interactions with software.
You may have pop-ups that you do not understand, suspect you may have viruses, or simply can not pinpoint what is wrong, but you know something is.

  • I would recommend this business

The guys at Tjmeless Tech were super helpful and helped me sort out my apple mac book issues with log in and key chain really quickly at a time when I was super pushed for time and i could not afford to be out of action with work for a long time. within a morning i was back at work. I can't thank them enough. Very reasonable changes too!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Top notch service from start to finish - the team at Timeless IT accommodated me at very short notice to ensure my laptop was serviced same day, on a Saturday, so I could go back to the office on Monday with my laptop. I would highly recommend them!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Thanks for all your help.
Yes you saved the day well done.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Excellent service, 10 / 10 would use again. Nice friendly service


I would be delighted to recommend Timeless they have provided first rate support for our business. We entrust all our computer needs to Timeless and they have always exceed expectations, it's like having your own IT department


I have recently used Timeless to carry out work on my website. I must comment on Gary's (my account manager) professionalism, reliability and courteous manner. I would be happy to work with Timeless again when skill, quality & professional workmanship is required.


Personal and professional service with very reasonable prices - many thanks!


Very helpful and friendly staff. Would recommend.

Photo Book

Social Activity

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From Our Website

We design, implement and manage technology solutions that will keep evolving with your business. We can provide a scalable service to meet your needs by listening to your business needs today, as well as what you want to achieve in the future. We will ensure we implement technology to help and assist your business. Our solutions are smart, flexible and uniquely geared to meeting your specific challenges.


It can enable you to find hidden patterns within your customer base so you are better placed to predict future trends and anticipate customer needs. Another benefit of machine learning is fraud protection, enabling you to see if a financial transaction is genuine or fake.


We also promote safe browsing and improve productivity by blocking access to 'recreational' sites. On top of which we can also analyse and predict trends from your network data which will help you to understand what communication occurs within your business.


We will host the hardware and software on its own infrastructure. PaaS is built on top of virtualisation technology, as are most cloud services. This allows your business to requisition resources on demand, enabling you to scale as demand grows instead of investing in hardware with redundant resources.


Cloud storage improves the usability of your business data, allowing users to drag and drop files between cloud storage and their local storage. We can offer you a tailored and flexible approach to your storage use.


Research has shown that working in an agile environment can release innovation and creativity as well as boost job satisfaction; leading to a happier, more productive and more motivated workforce. Agile working is the future and we are continuing to embrace this working model daily, we will help your people flourish.


Our team of highly skilled cloud computing experts can help design a bespoke intelligent managed cloud solution for your business, with ongoing managed support. Your cloud could be public, private or hybrid. It will allow you to quickly connect your people to business applications in the way your organisation demands.


Timeless IMS can offer speech recognition intelligent managed solutions for a wide range of sectors such as; banking, entertainment/hospitality, medical, law enforcement, the armed forces and much more. The technology is ideal for fielding questions, ordering products and checking delivery dates. It's well suited to customer service applications and businesses wanting to streamline their technology processes.