
Our team of experienced technicians are ready to help instore, on site, on the telephone helpline (09050533008) or we can set up remote access.
Support contracts available to local businesses.
We work with local businesses, schools and home users.
We stock a wide range of computers, laptops, monitors, printers new and reconditioned.
We can order any model for you, usually within 2 days.
Inks, cables, storage solutions, memory, software.
Professional Associations & Certifications
- FSB
- NECC
- Best of Northumberland
- Brigantia
Serviced Areas
- Hexham and surrounding area
Contact Details
Website | www.hcs-thecomputershop.com |
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City | Hexham |
Postcode | NE46 2EQ |
Address | 15 Hencotes |
Phone Number | 014 3460 0022 |
Fax | 01434604040 |
Products & Services
Home
We also offer call-outs by our experienced technicians at your home address. The majority of problems can be fixed on-site by one of our technicians. Occasionally we do recommend that we bring the repair back to the shop where we can perform hardware tests that can only be carried out in our workshop.
On-site visits vary in price depending on location, our call-out fee includes the first hour’s work which for the majority of jobs is all you need – please contact us for further details.
Business IT Support
We firmly believe that every business should outsource its IT. Outsourcing keeps IT support costs low but can increase a business’s efficiency by reducing interruptions and downtime enabling you to focus on your core business activities.
Our support services are flexible enough to integrate into any business whatever its environment or culture.
- I would recommend this business
Fantastic service, took my daughters MacBook in, was sorted within 24hrs, and such a great price, thank you so much. Also Covid regs adhered too brilliantly, can’t recommend this place enough
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- I would recommend this business
Excellent service and good communications throughout the repair process. Even cleaned the keyboard!!
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Overall rating | Excellent |
- I would recommend this business
Peter saved the day for me yet again ! I new hard drive and latest Update modifications all done correctly , competitively priced , and super quick turn around .
Thanks again Computer shop Hexham ! Lets keep it local
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Overall rating | Excellent |
- I would recommend this business
I bought a computer and the data transferred from my previous computer. Also an extra disc drive was fitted. I was looked after very well by the staff and bought a very good computer.
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Overall rating | Excellent |
- I would recommend this business
Very helpful. Great advice.
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Overall rating | Excellent |
- I would recommend this business
Great service and recovery of my data after my I-Mac hard drive decided to fail. Thanks guys. new hard drive has made the computer much faster
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Overall rating | Excellent |
- I would recommend this business
They spend time listening to the problem you’re having with your computer - their advice is always spot on - and they’ve always been able to fix the problem without too much cost to the purse strings. I would highly recommend this lovely little shop.
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Overall rating | Excellent |
- I would recommend this business
Nothing is too much trouble for these guys, they’ll get to the route of the problem whatever it takes. Highly recommend. Thank you, you’ve saved me a lot of trouble!
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Overall rating | Excellent |
- I would recommend this business
Quick and efficient service. So grateful.
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Overall rating | Excellent |
- I would recommend this business
My laptop was only 6 weeks old when I dropped a dish on it and damaged the screen. John Lewis sent it to be repaired and the repairer said it was not financially viable to repair! I did not have the necessary insurance cover so it looked as though I would have to buy a new one when I remembered about the Computer Shop! They had no problem repairing it and I had it back within 5 days.
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Overall rating | Excellent |
- I would recommend this business
Repair completed promptly. Advice on upgrade given objectively - pros and cons. Always good service.
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Overall rating | Excellent |
- I would recommend this business
Excellent service for same day repair to my MacBook Air - would have no hesitation in recommending. Very polite & efficient.
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Overall rating | Excellent |
- I would recommend this business
Quick fix to what looked like could be a costly problem... fixed quickly at a really low cost - would recommend... Many Thanks
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Overall rating | Excellent |
- I would recommend this business
I have used these guys many times over the years. Recently purchased a new laptop from them rather than take risks on the internet. Everything I needed and not disappointed .
Just had my old computer tower fixed today. No pressure to buy a new one despite this one being as old as the ark. All ready by the end of the day. Great service and thoughtful advice. Highly recommend.
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Overall rating | Excellent |
- I would recommend this business
Fab service. Needed a new computer for my son & I'm a technophobe! They were able to chat to my son & establish what he needs, ensuring we bought a suitable computer. Very reassuring that we can go back to them with any problems or queries.
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Overall rating | Excellent |
- I would recommend this business
The most helpful and expert service for miles around. They have been sorting out my computer sanity for years. Thank you Marc and everyone at The Computer Shop!
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Customer Testimonials
thank you so much, just collected my computer after i thought it was finished, top came away from the bottom, installed what i asked for and it looks brand new, my husband is a very happy chappie as he hates my i pad,brilliant service, kept in touch all the way re cost etc, so glad to have it back
Best customer service around .I use them for service and repair. If they can't fix it no shop can
Have just collected my Son's iPad from here. It was being repaired as it wasn't working following a 'repair' from another Hexham shop. The service here was top class, iPad working perfectly. Charged as per quote despite the extra work they found (caused by the previous repair) when they opened it up. Wouldn't go anywhere else. Thankyou.
Daughters laptop screen was very badly damaged. Popped it in and it was fixed promptly at the price quoted. Great guys. Only downside which isn't their fault is the parking .
Took my laptop in one day as it was not charging. No power getting through to charge it. I thought it was the lead. They tested the lead and it was ok so left it for them to check and got it back the next day. Took it back the next day as there was a hiccup with it so they checked again and returned it straight away. Very efficient and friendly service. Would recommend them.
My son has a gaming computer and the power supply completely failed making the computer useless, I thought it was going to be expensive, but I was highly surprised, I was served by a lovely polite young man called Adam, who fixed the computer without breaking the bank, would definately recommend to anyone, very professional, quick and cheap! Thank you so much, and if you ever need a sat worker in, please consider my son
Fast and friendly service, would,nt go anywhere else, these people certainly
know what they are doing and I would highly recommend them. Took a laptop to them which had been sitting at another repair shop for two weeks
Peter had it repaired and back to me the next day. Need I say anymore.
Great service, Thanks
A great place. Pete has just sorted my two lap tops. Both scrambled with a dodgy
windows 10 update. Locked out of one user account. The other running at a snails pace.Both sorted within two days. Many thanks.