What do you need from an IT Service Company? If you are going to trust the running of your computers and systems within your business to another company, you should have a good idea of what you expect to get from them. This can help you when choosing which company to use and can help you measure how they are performing once chosen.
We believe that you should be looking for the following
Great advice - no gobbledegook, focus on what you do and what would be the best technology to give your business an advantage over your competitors
Confidence that your IT will be more reliable, fewer things will go wrong with your technology
You will get better performance - daily, weekly and monthly maintenance will make it perform faster for longer
Less downtime - by getting the right things in place when something does go wrong, you will be able to recover quickly
Availability when something does go wrong - get straight through to an engineer, who you can understand. No call routing, call logging or call waiting. 98% of calls to us are answered by the engineer who will help to solve your problem.
Get someone straight out to site for more serious problems. Our focus is always to get you back up and running, sometimes that means finding other ways to get you working so that the technical problem can be dealt with without
Great value for money - great prices - no long term contracts - predictable costs
Only pay for what you use - should you need to add or remove services, the bill is adjusted immediately
Your business as a result has far less risk, meaning fewer worries for you
Your time is freed up, less time dealing with staff complaints about IT means more time to focus on increasing profits
We would say that though, because that is what we provide to customers throughout Yorkshire.
Professional Associations & Certifications
- ITechnician Repair Centre
- Microsoft Cloud Partner
- York, Leeds, Selby & Harrogate
- Cash, Card
|Address||Primrose Lodge, Hull Road, Dunnington|
|Phone Number||033 0088 4000|
Products & Services
We offer repairs on mobile phones, tablets, laptops and desktop computers.
TekSupportUK aim to build an affordable, solid IT platform for your business. Once your IT structure is in place we then monitor everything to keep your IT running to the best of its abilities. Using TekSupportUK is like having your own IT Support Department ready to help at any time, but without the usual associated high costs.
TekSupportUK implements a state of the art monitoring solution that enables us to potentially resolve problems before they happen, saving you time and money.
- I would recommend this business
- Very Fair price, Local, FREE investigation
I'm pretty good with computers but I was absolutely stumped. I had bought a fast gaming PC online and received and it was not booting up to the screen/tv/monitor. Tell tail signs were not applicable on the motherboard I had gaming motherboard with no led light or sound notification. There for I had no idea what the issue was, if the computer was getting into windows, some fans came on some did not.
I tried everything from a complete removal and test of the power, both graphics cards, memory.
This was two days before Christmas and I listed an ad which Gavin replied to almost instantly offering a free no fix check which was perfect as later offers from companies were quoting prices such as £35+VAT analysis before any potential fix or hardware cost. I took the computer in next on *Christmas eve* and it took them under 2 hours to test everything and get the computer working at a very reasonable cost of £30. So I highly recommend on quickness, turn around, cost and availability.
Luckily no hardware fault but all was explained what the issue was and believe me it was something I would never had checked and most likely returned at cost. Very pleased with the service and outcome.
|Value for money||very good and fair|
|Service & support||good friendly service|
|Location||For me ideal - must drive|
Thank you for sorting out my phone so quickly and at no charge - I will certainly recommend your business to my friends.
Excellent service and very reasonable in price, I would highly recommend Teksupport. They kept me updated with everything they did which was great. Thanks again I am so very grateful.
Up-graded my laptop after giving it a check over and advising. Listened to my concerns and improved speed. Well pleased with the repair time and cost. Already been recommended to a friend.