Swan Solutions provide a wide array of IT Services ranging from IT Support, network support, 24/7 server monitoring, 24/7 network monitoring, PC monitoring, computer hardware and software installations, phone system installations.... and more. Our IT Support services offer high quality SLA's backed up by our 24/7 monitor and alerting system.
Strategically situated in the heart of Warrington, Cheshire , we are ideally located to provide affordable IT, data and voice services to Cheshire, Merseyside, Lancashire, Greater Manchester, Northwest and UK wide.
We began with the vision of providing affordable and quality IT support and IT installation services to SMEs in the Northwest Of England. This is still our goal today, but we have grown to become a company that can offer a much broader range of related services.
Highlights, Specialties & Features
- Flexible IT Support Services
- 24/7 Server and Network Monitoring
- PC, Workstation and Laptop Monitoring
- Daily, Weekly and Monthly Monitoring Report
- Realtime Fault Alerting
- Professional Web Helpdesk Portal
- Warrington, St Helens, Wigan, Liverpool, Manchester
- Credit Cards, Cheque, Cash
|Address||The Stables, 2 Erwood Street|
|Phone Number||01925 544 999|
Products & Services
IT Support Services
IT Support of server system, data networks support and maintenance, PC and laptop support.
Swan Solutions have provided a very fast and reliable service to our company to resolve a business critical problem.
From Our Website
We are independant offering connectvity from all suppliers including BT, Virgin and Metronet. Tape or disk backups are outdated and fail to adequately secure your valuable data and systems. Our cloud backup systems FULLY protect you with onsite and offsite storage. We are impartial so we can give you an honest view of your infrastructure and internet connectivity as these are significant factors to consider before moving business critical services to the cloud. Our Proactive Managed Support plans include UNLIMITED time for remote support, 24/7 monitoring, asset logging and much more.
We have been providing IT services and support to SME's in the Northwest of England for over 15 years. Our annual client retention averages at 97% which is significantly higher than the industry average. Our consultative approach enables us to provide advice and solutions based upon your business needs or new technology benefits. We have been specialists in the SME sector for over a decade so we know what works well and we understand your pressures, needs and limitations. This is a significant reason for our success and a major reason why businesses like yours entrust their IT systems to Swan Solutions.
This selective approach can make this product more affordable if you have low volumes of data and very limited funds, however it does not provide IT Disaster Recovery or any form of Business Continuity. Selecting a cloud backup solution requires careful consideration and it should not be based purely on cost. You should consider what you want from your solution. Before you answer this we highly advise that you consider the financial and commercial cost of server downtime to the business, including transparent costs such as lost custom as you cannot quote, access information or provide adequate customer service.
Traditionally you bought Office software as a boxed product, via volume licensing or it may be preinstalled with a new computer. You typically keep the same version for several years then eventually decide to upgrade. New features and functionality are the benefits of upgrading, however on the downside you incur undesirable capex costs as you have to purchase lots of upgrade licenses at once. in addition there is a labour cost for installing the upgrades. By switching to MIcrosoft Office 365 you eliminate these large one-off costs and the inevitable business impacts caused by the upgrade process.
SME's expecations of their IT providers have changed from just fixing computer problems to providing a business critical service. This has been driven from the increased management appreciation of IT resulting from the benefits of new affordable technologies. Business computer support is no longer just about fixing PC hardware, software and servers. Your provider must be able to manage your technologies regardless of their physical location. You need the right advice and must be kept informed about new products and services so YOU can make informed decisions about changes and new investments in your IT systems.