Support Lounge was founded in 2002 and from its base in Wembley, provides computer services to homes and small businesses not only in Wembley and Harrow, but across London and further afield.
With a scooter amongst the company fleet, a prompt response to customers achievable despite London rush hour traffic.
Support Lounge offers a variety of IT services to both Windows and Mac users, as well as website development and Search Engine Optimisation (SEO) services to business customers.
Support Lounge provides more than just IT support; engineers have been thanked for saving marriages and preventing harm to children and animals because they have saved the day.
Highlights, Specialties & Features
- Rapid Response
- Excellent Service
Professional Associations & Certifications
- Professional Computing Association (PCA)
- Independent Trade Association of Computing Specialists (ITACS)
- Wembley, Harrow, north-west London, London
|Address||3 Dean Court|
|Phone Number||020 8432 3298|
|Tollfree||0800 0199 340|
Products & Services
Email & Hosted Exchange
Monitoring & Maintenance
Web Design & Web Hosting
Virus Removal, Spyware, Trojan & Malware Removal
VOIP – Voice Over IP Telephony
VPN – Virtual Private Networks
Online Email Mailing Lists
Printer Ink & Toner Cartridges
Refurbished Used PCs
From Our Website
The internet is used by prospective customers to identify potential providers of products and services, yet many businesses still do not have a website. We can build simple, one-page websites that give summary information about your business, or we can build in-depth online profiles about your business, your customers and what differentiates you from your competitors. Anything is possible. Don't worry if you don't know what should be on your website, we have a lot of experience in working through these details.
Computer viruses and malware have become far more sophisticated, both at tricking users into infecting machines and the degree to which they cause damage to your Windows installation. If your computer has become infected with a virus, trojan, malware or spyware, we can disinfect it. We have a 95% success rate of fixing trashed computers without having to format and re-install everything. With Support Lounge your data is safe - we have procedures in place to prevent the accidental deletion of customer data.
In addition to installing and supporting workstations running Microsoft Windows, we can supply and maintain Microsoft Windows Server including 2003 and 2008 versions as wells as Mircrosoft Exchange and SQL servers. If you are having a problem with a server, call us to arrange an engineer visit. We support Apple Mac users, providing full support including networking and backup solutions. If you have lost data, perhaps because your hard disk has failed or been formatted, then we can help. Our advice is to stop using that hard drive and call us immediately for a solution.
If your printer is giving you problems, then you need a visit from Gary, our printer engineer. Whether your are suffering from irritable inkjet syndrome or laser lurgy, we can usually fix your printer problems.
As well as fixing any problems for example with Windows or virus infections, we can also fix laptop hardware faults.
All customer service and technical support is UK based, ensuring the highest quality service. Packages are priced competitively according to the needs of customers. If you're fed up with unreliable broadband, second-rate technical support or just want to use a company where the staff speak English, please give us a call on 0800 0199 340 to discuss your requirements.
Support Lounge has partnered with a professional data recovery laboratory equipped with a clean room and the latest equipment. If your hard drive is in a serious condition then we work with our partner company to ensure that your data is successfully recovered. If you've lost data, please switch off your computer and call us now on 0800 0199 340. Our service includes pickup of your faulty hard drive and delivery of your data on a new hard drive.
Support Lounge has experience in supplying and configuring Voice over IP telephony systems. We can provide telephone systems which connect different geographical sites (even internationally) using internal calls which cost nothing. This could be used to connect international offices together or to allow a receptionist or employee to work from home whilst still connected to the office telephone system.