Sunderland Computer Repairs have been established in Sunderland town centre, near the Winter Gardens, since 2005. Our expertise in computer and laptop repairs grew from the personal interest of owner Mike Whitehouse in building his own computers. Over the past two years word of mouth alone has bought an increasing number of customers to the shop asking for help with their desktops and laptops. Everything from new keyboards and virus removal to new screens and data recovery. Mike has a reputation for being trustworthy and honest. Fabulous, quite genuine, reviews of his service can be found on his website www.sunderlandcomputerrepairs.com or Freeindex at www.freeindex.co.uk

The shop is next to Prontaprint and Sunderland Orthoworld near Tavistock Place. It opens Monday to Friday 9am to 4pm with early closing Fridays.

Highlights, Specialties & Features

  • A real shop in a convenient location
  • Home and office visits
  • Honest and trustworthy

Professional Associations & Certifications

  • Printer Consumables Association
  • Brother Authorised Independent Retailer

Serviced Areas

  • Sunderland, Durham, Tyne & Wear

Payment Options

  • Cash, Credit Cards, Accounts for business customers

Contact Details

  Website
  City Sunderland
  Postcode SR1 1PT
  Address 25 Laura Street
  Phone Number 019 1564 1210
  Mobile 07453 676655

Products & Services

Virus Removal

We know that sudden unexpected behaviour of your computer can cause panic. the best advice that we can give is to SWITCH IT OFF at the mains and bring it to us. We will clone your hard disk and only then start work. We have never used the IT shop cop-out- "Sorry- we had to wipe it! ".


Screen Repair

We replace broken screens on laptops. Many are kept in stock for a 'while you wait' service (extra charge.) We do not replace phone or tablet screens because we won't lower our standards to get these sales.


Upgrades to PC or Laptop

Running out of hard disc space? Would you like a laptop that boots in 12 seconds? How about more RAM and a solid-state drive in your PC? How about replacing your DVD drive with a second hard disc?


Data Recovery

Not just copying files- that's a normal part of the job. . It can take 5 or 6 DAYS to extract all possible data from a crashed hard disk. but vital if you depend on the data of course.

  • I would recommend this business

Read impressive reviews from previous customers so I felt sure Sunderland Computer Repairs would be able to fix my computer and I was not disappointed, excellent service and advice, I was so worried it could't be fixed, I had no need to worry. Laptop was collected and returned safely..I will be happy to use again if necessary.

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  • I would recommend this business

My son's computer was working quite slowly and operated on Windows 7, Mike installed Windows 10 and put a state of the art Solid State hard drive in. The computer now works quickly and quietly. It has good security programs and all the Windows programs that come with Windows 10. We are very pleased with the excellent work that was done, the reasonable price that we paid and the communication that we had while the job was being done. We can thoroughly recommend Sunderland Computer Repairs.

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  • I would recommend this business

I recently visited Sunderland Computer Repairs as I had a problem with my laptop he kept me fully informed step by step as he investigated the problems unfortunately it could not be repaired due to its age but Mike was very patient and sorted me out with a new laptop. I would highly recommend Sunderland Computer Repairs as Mike is a very knowledgeable fellow and he certainly knows his trade so I would advise anybody who has computer problems definitely visit Mike as he will sort it all out for you.

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  • I would recommend this business

I had a printer/wi-fi problem and didn't have the appropriate cable to test the printer off-line. Mike didn't have one in stock so he lent me the cable from his own spare printer! Both Mike and Keenan are so helpful, and what is more, really patient with my lack of knowledge!

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  • I would recommend this business

Diagnosed dead old PC. Built me a new one quickly. Good build quality and all data transferred. Nice personal touches.

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  • I would recommend this business

Took my laptop down today the keyboard was broken, Mike fixed it in 15 minutes while we waited, great service at a reasonable price.

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  • I would recommend this business

Desktop went to black screen and could not fix using advice from internet. Found Mike on Google, very helpful on the phone and he explained what he thought best and worse case scenarios and costs may be to repair. Took my machine to Mike's shop on the afternoon and it was ready to collect first thing the following morning, good as new, with a best case scenario repair which was very reasonably priced.

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  • I would recommend this business

I found Mike's Computer repair shop via Google, as I had very poor service and repair from my local computer shop in Peterlee. This is the second time that I've had my samsung laptop in for a powerjack repair-i just wish that I found Mike's shop first - I would not have been ripped off 1st time elsewhere. I found Mike to be honest, polite, friendly and above all professional in his work - Im very impressed by the high standard of work carried out! Cheers Mike - Well worthy of 5 stars for a job done right!

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  • I would recommend this business

I approached Mike to solve a desktop PC issue - the hard drive had crashed. He kept me informed of his progress on the repair, the work done and potential costs; the happy ending being all data recovered with my machine up and running again. All in all, great service and customer care. I would unreservedly recommend Sunderland Computer Repairs!

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  • I would recommend this business

Excellent service at a reasonable price. They brought a MACBOOK Pro back from the dead that I had thought might only be good for spare parts. I was contacted on every issue promptly before they went ahead and did the work and have ended up saving money. I would highly recommend using Sunderland Computer Repairs for any Mac service and repairs.

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  • I would recommend this business

I approached Mike last week with an unusual request to obtain an old lap top which needed to run XP. This was for a Panamanian client on board a ship. Mike soon got hold of an HP laptop (a few years old) which he set up and configured again with XP and installed a disc. The client was very happy and all I can say is if you have any problems (new or old) don't go past Mike.

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  • I would recommend this business

I found SCR via Google - looing for exactly what you provide Mike, i. E. Personal service from a level of rational experience not found in the generic tech. Outlets - you know who I mean! My unused (for three years) laptop was probably worth upgrading for my daughter, whose own had suddenly bitten the dust. She was having to 'beg and borrow' from her sons - not the most popular Mum in the world … Mike was informative and optimistic that most things were probably possible, though not before Christmas.

However he worked miracles and brought the laptop back to sparkling life, installed Windows 10 and even had it available for collection up to midday on 23/12. Unfortunately I was unable to go that day but did make it on 30/12. Kenan was very helpful and charming, completed the transaction with a few 'freebies' (!) thrown in and I went on my way a happy lady! My daughter and family who live in Edinburgh were preparing to return home following Christmas with us in Sunderland so the laptop was added to their luggage! I have it on good authority that it is working well, peace and harmony is restored in Edinburgh and all augers well for a happy 2017. May I wish you, Mike and Kenan all the very best for the New Year and thank you very much for your help and excellent service.

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  • I would recommend this business

I was building a new computer from scratch, but at first post I had no video output to VGA, DVI or HDMI. I sought help from the internet and used checklists to try and determine the problem but was unable to come up with a solution. After a week of frustration I sought help from Sunderland Computer Repairs. Mike was able to get me into the BIOS and was very helpful with the recommendations he made to me. I now have a brand new working computer and would definitely recommend him to friends and family.

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  • I would recommend this business

Emails were stuck in the outbox of my I pad, totally confident leaving passwords etc with Mike who soon rectified the problem, he kept in touch by email and phone, brilliant service. I actually purchased Lenovo ideapad which Mike set up and included the repair of the iPad in the price! My son will be delighted I've found someone to sort out our tech problems!

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  • I would recommend this business

I had problems with windows 10 starting up, and over the Easter holidays, Mike gave me a home visit on Easter Monday, he solved my problem I could have kissed him. It could have been caused from a windows update, he was not sure but he restored it to its jumbled glory, I am so delighted he is going to build me a new PC after his well earned holiday.

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  • I would recommend this business

Recently bought a new Lenovo laptop for my aged mum. Mike gave good advice and had a good range of machines in stock. He couldn't have been more helpful or patient in talking her through the options and helping her choose the right machine. He even set it up to allow her to use it as she likes for no additional charge. Really good service, very quick, professional and a nice friendly guy. Cant get my mum off the machine now!

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  • I would recommend this business

Mike built a new system to my requirements and did an excellent job. Just set up my new system and it is working as well as Mike stated it would. I'm very pleased and would recommend SCR to anyone with a problem with their computer or wanting a bespoke system.

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  • I would recommend this business

If you are experiencing any computer problems or need to update your hardware there is only on place to go if you live in the North East of England. My hard drive on a lap top was corrupted when trying to download windows 10. The people at Sunderland Computer Repairs were able to offer me a replacement lap top updated to windows 10 for not much more that the cost the repair.

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  • I would recommend this business

My laptop wouldn't work, so I took it to Mike at Sunderland computer repairs. He fixed it (and cleaned it) within a week, explained everything to me, everything very professional and very friendly. Highly recommended!

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  • I would recommend this business

My old computer was running extremely slow and Mike successfully restored it to it's former fast performance. Mike offers a professional, efficient and friendly service and is very competitively priced within the industry. Overall a great job and value for money. I would certainly recommend Sunderland Computer Repairs to anyone with PC problems.

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  • I would recommend this business

I used SUNDERLAND COMPUTER REPAIRS after googling reviews for repairs. The reviews were all true! Very informative, friendly, and prompt service. I would have gave 10 stars!

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  • I would recommend this business

Santa came early this year when Mike quickly repaired my laptop in time for me to resume my on-line Christmas shopping. Thank you for your excellent friendly and trustworthy service, I would highly recommend SCR without hesitation.

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  • I would recommend this business

I very recently took my lap top in as I could not use it as it was infected with a virus so I thought, in fact it had 4 viruses as I found out when mike investigated it for me it took a bit of time to rectify as you can imagine, but all the time Mike kept me updated as to what was happening in his usual professional manner. I cannot recommend this man enough he is very professional and very highly competent in his field and he tells you about problems in a way non-computer people can understand.

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  • I would recommend this business

I couldn't upload photo's to face book or send them via email. This guy sorted it out for me in 10 mins. I have also used him in the past for help and advice. I would recommend him 100%.

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  • I would recommend this business

Both PC and laptop non responsive. Normally, most services will "fix it" by totally wiping out your sys, which mean you will loose all you data, pic and doc. This is first time I have met someone like Mike, who spent so much time trying to investigate what the problem is and then recovered all my files, so I didn't loose anything! And this is his passion and he loves challenges, so he never just gives up. He also built brand new, super fast PC for fraction of price I will need to pay in any outlet stores. Value for money - excellent. Customer service - excellent. Don't use anyone else! Will definitely come back if needed any more help. Thank you Mike!

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Customer Testimonials

Thank you Mike, very important files recovered and one laptops hard drive saved from a format. I had tried everything I knew, but to no avail. Do not despair, PRINTERFOOD are there! I know where to take my PC problems from now on. Thank you. Michael J.


Mike provided both software and hardware services on my lap top and the work was carried out in a very professional and efficient standard.


Have to say a massive Thank You to Sunderland Computer Repairs for the incredible work they have done on both mine and sharnas macs.... they have saved us soooo much money and done one hell off a job. The speed of my mac is insane.... must have been one of the hardest jobs and they done amazingly... Thank you


Mike managed to fix a not too obvious problem with my Microsoft Office Outlook. The problem was rectified over night and my laptop was ready to collect the following morning. Mike explained what was wrong and how it was fixed. This was a big problem for me as i needed access to my emails for work. The quick and reasonably priced resolution of this problem was very much appreciated!


Our laptop refused to start up properly after a powercut interrupted an update installation. Mike kindly took a look straight away, explaining everything he did, and had it working again within 10 minutes. What a brilliant job! I wouldn't go anywhere else!


With a PSU issue with a Dell PC, Mike was able to pin point the issue, order and retest a new PSU to get my PC back up and running. All the way Mike kept me informed and up to date with the progress. I would recommend Sunderland Computer repair to any need any assistance with their PC for a fair price.


Just getting my pc back...must say thank you very much for getting it fixed... am sure it must have had your head battered as much as ours..lol...but cheers all the same n will be recommending others to come to you


Mike was extremely helpful and friendly, he explained everything in simple terms so that it was easy for any customer to understand. His prices are very reasonable, I would recommend and use his services again. Thank you.


If you need a new machine they will discuss your requirements and go and find one or build one for you.

They specialize in upgrading laptops with more RAM, bigger hard discs or replacing hard discs with solid state drives.

Their data recovery machine can extract data from drives that have crashed, been formatted or even re-partitioned.

They also speak Polish and Turkish on Mondays, Fridays and Saturdays!


Had an issue with my gaming pc crashing during play. Took it in to these guys. Mike was both friendly and knowledgeable and diagnosed and rectified the problem and gave a full explanation of what he had done. Cost was extremely fair and I would have no hesitation in recommending. Thanks Again


Fantastic service. Bought a laptop for Xmas. Prior to collection a problem was identified with the sound system. To cut a very long story short I was presented with a far superior laptop at no further cost. Try getting that sort of service at your larger chains.

Videos

SanDisk Extreme SSD Why You Probably Shouldn't Buy One...

This very small portable drive seems to be breaking fairly often. SanDisk seem to identified this as an issue and have made a silly and obviously cheap attempt to fix it- which has made matters worse! See this website for some complaints:

https://linustechtips.com/main/topic/718693-broken-sandisk-extreme-500-usb-3-ssd/

From Our Website

Just collected and set up our new PC. Its fantastic. Customised to our specification by Mike Whitehouse at Sunderland Computer Repairs. The process was very straightforward. Mike listened to what we required and helped us focus on our requirements. He helped us to explore all possibilities from a laptop to a small customised desktop. The latter was more suited my wife's preferences: regarding keyboard, mouse and screen. The resulting PC has a solid state drive that boots in no time and there's plenty of room on the 1Tb hard drive for all or photos.


Please check facebook for the latest information. We are not entering your premises during the pandemic. We collect repairs from your front door and redeliver for a 45 non-refundable fee of which 25 goes twoards any final invoice. Specifically designed to meet your needs- lots of storage for your business or lots of graphic power for a gamer! We meet, decide what you need and build it for you. We charge the same for parts as you would pay and then charge for the advice, build and configuration.


We service all brands, both major such as HP, Samsung, Apple and Lenovo and some of the lesser-know brands such as Gateway, RM and Medion.


Our expertise has developed over the years and we now even have a specialist technician who loves Apple as much as you do. We can repair. We can upgrade. We can reinstall. We can repair faulty components on logic boards when the Apple Genius Bar tell you that your only option is a 2,000 replacement. Absolutely fab service from Mike at Sunderland Computer Repairs! Took my MacBook in there after being quoted almost 250 by Apple for a repair. Mike knew straight away what was wrong with it and quoted me 114.