Mobile Technical Support

Computer, PC and laptop support in and around Waterlooville, Portsmouth, Petersfield,
Havant and Fareham areas

My name is Mark (The PC Doc), I have run Southern PC Doctor for the last 15 years offering a Mobile Computer, PC and Laptop repair service covering Waterlooville, Portsmouth and the surrounding areas. With many happy customers, I have been in the computer repair business for the last 20+ years.

I pride myself on friendly communications with my customers speaking in layman's terms rather than tech speak. If you have a Computer, PC, laptop, Wireless Broadband, Email, Printer / Scanner problems and live in or around Portsmouth, Waterlooville, Petersfield, Havant, Fareham or surrounding area and would like to talk about any issues then please call me (Mark) direct 07795 278 635 or (023) 9298 4997.

Type of work covered

Here is a list of the sort of work that I have been carrying out for years, the list does not stop here, if you dont see what you are looking for then please do get in touch (text or email is all ways best).

Laptop screen replacements
Speed up slow PC's / Laptops
Windows 7 ,8 and Windows 10
Virus / Malware Removal
Wifi issues, set up / advise
Fix non starting computers / laptops
Set up / copy / troubleshoot emails
Upgrade to SSD Solid State Drives
Reset passwords / accounts
Set up ipads phones and tablets
Copy data from old PC's to new PC's
Create / install data backup solutions
Basic stuff on Apple macs (thought not an expert)

Pricing Structure
IT's simple, I charge 50 for the first hour which is a minimum time on site, then 12.50 for every fifteen minutes thereafter, most jobs take between 1 to 1.5 hours. Every job is different so give me a call to discuss your issues. 07795278635 I don't charge VAT, why pay VAT if you don't have to.

Highlights, Specialties & Features

  • Fast and Friendly
  • Mobile service I Come to You!
  • Human Speak ONLY, No Jargon here

Professional Associations & Certifications

  • Microsoft MCP (Microsoft Certified Professional)
  • BTEC National in IT Applications and progamming

Serviced Areas

  • Portsmouth, Waterlooville, Havant, Petersfield, Southsea, Fareham and everywhere in between

Payment Options

  • Debit Cards, MasterCard, PayPal, VISA, Credit / Debit Card via mobile terminal, Cash, PayPal, Bacs

Contact Details

  Website
  City Waterlooville
  Postcode PO7 7RD
  Address Jubilee rd
  Phone Number 07795278635
  Mobile 07795278635

  • I would recommend this business
  • time keeping - fair prices - friendly - helpful - no call out fee
  • None

Mark came on time this morning, and asked me to explain the problems, he quickly found out some of the problems I was having - removed obsolete programmes. Mark updated Word for me and ordered keyboard, mouse and hub for me from Amazon - will deliver tomorrow so not waiting weeks for parts,

Mark was extremely professional, talked me through what he was doing and got me to try the computer out to make sure I was happy. It was a pleasure to have such a friendly helpful man round.

Thank you Mark. I will certainly recommend you.

Value for moneyDoesn't overcharge - no call out fee.
Service & supportvery helpful
Qualityvery good
Locationlives and works close by
Overall ratingExcellent

  • I would recommend this business

Huge Thank you to Mark at Southern PC Doctor for coming to our rescue at Evolve Hair and Beauty Salon today. We had problems with our desktop and couldn’t use our booking system and diary so had a huge impact on our business. Mark turned up early and sorted everything and took time to make sure everything was running smoothly before leaving. Would definitely recommend

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Great service, knowledgable and all for a very fair price

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Mark is really knowledgable, he could see the issue and the root cause and not only did he order the new parts straight away, he provided a temporary fix to maintain the functionality of the system whilst awaiting new parts, he was thorough with his work and then checking what he’d done, he made sure every aspect of the system still worked after he’d finished. I’d certainly recommend him to anyone needing technical expertise on computer systems of all shapes and sizes.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Mark quickly identified the problem with my broken down Dell and ordered a new part and had it fitted within a few days. I can highly recommend Southern PC Doctor and wouldn’t hesitate to use again if the need arises. So happy to be able to access all my precious photographs and documents again.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Top drawer service, cheers Mark - Dell XPS restored to it's former glory, couldn't be more pleased.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business
  • Local, Very helpful and pleasant

Sorted a possible virus on desktop and then cleansed the laptop all done quickly.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

It was a good while ago now, and my attempts to leave feedback for Mark at the time were thwarted. However, I was very, very pleased with the way Mark dealt with my crashed pc and got it back in the land of the (virtually) living again. Highly recommended - I'd definitely call on him again (I can hear him groaning now, contemplating the A32 from Fareham into darkest Gosport and back again - a day's work in itself).

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Called Mark after going round in circles trying to connect a wireless printer. Mark was extremely polite, and helpful on the phone and we arranhge a time for his visit. He was prompt and professional during his visit and, best of all, solved the problem! I'm very happy to recommend Mark to anyone else out there experiencing IT problems - I'll keep his business card handy!!!


I have employed Mark, the pc Doctor several times and each time he has arrived promptly and when he said he would and been most helpful He always made sure that I understood what he was doing and that I had written down the info so that I could proceed by myself. At no time did he make me feel I was a stupid old (78year old) woman I thank him and have recommended him to a friend who, in his 80s was also VERY satisfied with his work Thank you Mark


Thank you Mark for your time and patience and once again a very satisfactory outcome following our inability to install our recently purchased HP printer. As you know we have previously recommended you to a couple of neighbours and will continue to do so should the occasion arise. Marian & John


After our old and slow laptop finally completely crashed Mark worked his magic. The zippy new machine he returned to us was like having a new laptop and he also managed to save all our documents. He is a complete star!


Mark has looked after us for some years now and whatever our IT requirements, he is able to accommodate us (usually in a flap or panic - that's us, not him!) He's very professional and translates anything technical into language that's more in line with our lesser IT knowledge level. We trust him implicitly with dealing with any of our business & personal IT needs. Its awlays a worry when IT issues occur, but not just when issues crop up, he can also advise how to prevent them and install whats needed, keeping us a bit future-proofed for a while at least...Highly recommended.


Mark managed to unlock an old Toshiba Windows 2000 PC that I'd forgotten the Windows password and I wanted to be able to get at a unique program (and data) written a long while ago in APL and he was successful quickly and at a very reasonable fee

Social Activity

Half way throught lovely holiday in kos with the girl friend, the weather has been fab but the rain has set in today. I must say I am not looking forward to getting back to work. Lol
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Virus News (Bitcoin Encryption virus…. Please read this as I have had a few customers affected by this NASTY virus.) Please be aware of a virus called “Bitcoin virus” (locky) which will encrypt your documents and hold you to ransom, this virus is
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The PC doc gotta new set of wheels!! I must say it is about time my renult was a tad skanky. Don't panic my hourly charges won't be increased lol.
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Well, I have finally done it!, Southern PC Doctor is now on Facebook. Why? Why not? . It appears that every man and his dog is on Facebook. so go and tell your friends, family, work colleagues and all your Facebook friends that if they need a friendly
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So what have I been Up to this week? Saving a couple of Care Homes from email related issues and malware and virus threats. Lots of windows updating issues one of which I fixed just by being there and staring at the PC with a menacing look lol. A business
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