Practical, cost-effective service to clients…
All of our staff are driven by this client-focused tradition. As a result we are trusted to ensure our IT Solutions & Services are tailored to each client’s specific situation and infrastructure and that each project outcome will be finished on time, to budget, and to your exact specifications.

Solutions which make a real difference…
Whether working with a small company, or undertaking an organisation-wide technology refresh programme, we never accept an assignment unless we believe we can make a positive, measurable difference, bringing immediate added value to your business.

The right team for the job…
We maintain a nucleus of consultants consistently able to deliver our core values and capabilities, complemented, when required, by specialist expertise from our extremely talented professional services department.

Experience…
We recognise the value of real experience and so retain and constantly seek engineers with a genuine depth of experience in the sectors where they operate. Our on-going, extremely stringent interview process guarantees we only recruit the best of the best, and our continuous personal development plans ensure our staff remain at the forefront of technology, giving you, the client, the reassurance that you are dealing with somebody who is the very best at what they do.

Contact Details

  Website
  City Newcastle upon Tyne
  Postcode NE11 0NJ
  Address H26 The Avenues
  Phone Number 0330 223 3525

Products & Services

IT Support

For every business, the IT infrastructure is recognised as a critical and strategic component of their organisation, which is necessary for successful operation – something that the business cannot function without.

We recognise that all our clients are different. For this reason we’ve made sure that our IT support systems and practices are flexible enough to meet your exact requirements.

Our support contacts are made up of the following services:
Telephone and Email Support
Remote (Dial in) Support
Remote Monitoring
Onsite Support
Performance Reviews
Network Audits
The Client Portal

Customer Testimonials

I have had Smart IT as my "IT experts" since 2004 and they have always given me excellent service. The company has expanded over the years but the service I receive remains as good as ever. Would highly recommend.


Great support from this organisation who got me up and running and logged in quickly in my new job. Highly recommended!


Smart IT created a system for our school to record pupil progress. We experienced professionalism and dedication to the project at all times. They had a flexible approach to meet the needs of the school.


We have used Smart IT to both design our website and to provide hosting of our Domain, we have always found the team to be both professional and polite. The onsite and remote support have been outstanding. Would highly recommend this company for any IT requirements.


Superb company who really listen to what you need as business. The after sales and ongoing support if fantastic.


Smart IT are a fantastic organisation, we have been using them for just over 6 months and have never had any problems with the staff or the company.
If i have any IT issues i ring my relationship manager who answers emails almost instantly and will inform the team of my issues, he always follows up with a phone call to make sure everything was sorted/ i was looked after well, which the answer is always yes.

Thanks for all your help!

Social Activity

We have just taken stock of 90 HP computers with Windows 10 Pro in excellent condition after a major IT refit program. This is an excellent opportunity to upgrade to the latest Windows 10 operating system, at around half the cost of buying new!
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