We are a small family business who, after helping friends and family with their pc problems, decided to offer our services on a professional level. As a more intimate type of company we feel a good service does not mean a huge price tag and we are committed to giving you, the customer, value for money with the added extra of a personal service you wouldn’t find in larger PC stores. Our mission is simply to ensure we leave every customer happy, confident that we did what was best for them, not our bank balance.

There is a call for a ‘Woman’s Touch’ in most areas of life, Why should Home Computing be any different? Here at S&M, Mark and Sam work as a team to offer you that personal, down to earth service with a smile, but from time to time, some people prefer to hear a female voice, especially when it comes to home computing problems. For day to day issues, or more serious breakdowns, If you are nervous, or feel ‘silly’ because you just can’t seem to understand why your machine just will not ‘play ball’ Our Female Advisor will not bog you down with the usual IT Jargon, She will be on hand to make you feel more comfortable and at ease, allowing the problems to be dealt with**

Maybe as parents you want the understanding of a family company, when it comes to your children’s safety online, we offer that warmth and likeminded approach whilst getting the job done.

When Your Computer goes wrong, either through hardware or software problems, we understand it can be distressing. These days, personal computers are an extension of us, where would we be without them? Whatever you use it for we respect that its personal to YOU and we always go that extra mile to make sure it stays that way. Following a Format/reinstall or set up of a new machine, Many PC Repair Companies Place all your files in one large folder, which is great but you then have to spend a large amount of your time making your machine recognisable again!! WE Like to Make your machine YOURS again and will always provide this when it is possible to do so.

We aim to provide an excellent service, making you feel valued as our client every step of the way. Contact us to see how we can help you.
We look forward to hearing from you!

**Female consultation is available on site ~ Sam will be accompanied.

Highlights, Specialties & Features

  • No set working hours mean that we can help you from early till late.
  • No hidden charges or extra costs. Prices are made clear and agreed every step of the way.
  • Out of the box set up service provided, Including data transfer from old to new PC
  • Laptop Screen Replacement
  • Laptop DC Jack Repair/Replacement

Professional Associations & Certifications

  • Comptia A+ certified IT technician

Serviced Areas

  • South East Essex

Payment Options

  • Cash, Cheque with valid bank card

Contact Details

  City Southend-on-Sea
  Postcode SS2 4AG
  Address St Lukes Road
  Phone Number 078 2787 0833

Products & Services

Laptop DC Power Jack Repair/Replacement

We Repair or replace DC Power Jacks - a very common fault in many laptops. If your machine will not switch on or stay on then this could be your problem. This occurs commonly when laptops are moved around with their mains power connected, causing movement and bending of the connecting Power Jack. We Repair or Replace if financially viable to do so.

Laptop Screen Replacement

Broken or Cracked Screen? We can offer a replacement service where it is financially viable to do so. Contact us with your make and model for a price.

Customer Testimonials

"The service and back-up were superb and the problems with my PC were corrected quickly, efficiently and economically. I was given advice and personal instruction in my home and I cannot praise S & M PC Maintenance enough for their help. I would certainly recommend them to anyone with computer problems."