Technology support with a patient and common sense approach. We help keep you connected. Whether it's a Windows PC, Apple Mac, phone or tablet or other home technology that's causing problems, we have the knowledge and experience to provide a solution.
We listen to you to understand exactly what you need, and we don't use jargon or complicated technical terms - we aim to get things working for you in the way that you want them.
Training on all aspects of your PC or Mac - for example, Office applications, maybe creating mailing lists, address labels, reports or creating an impressive cv. Or maybe you wish to learn the basics of fault finding and safety online. Our training can be carried out online and can be as basic or in depth as you need. All levels catered for.
We can also carry out laptop and PC health checks, making sure that your device is running as it should plus ensuring that it is secure and that all of your software and protection is up to date and protecting you.
Worried about losing your data? We can advise and set up back ups for your photos and documents, either in the cloud or on a physical backup drive.
Thinking of getting a new laptop or PC but not sure about the specification that you need? Again, we can help with advice and suggestions, plus we can source the machine for you and get is set up just how you need it. In addition, we can transfer your existing information, photos, documents etc.to the new laptop or desktop.
Highlights, Specialties & Features
- Patient and friendly support for all ages and all devices, Macs, PCs, laptops, phones and tablets
- New system set-up.
- Remote support and training: nationwide on-line remote log-in saving time and money
- Training for individuals or groups in all aspects of using your technology, at a pace to suit you.
- Microsoft Office, Word, Excel, Powerpoint and Outlook training - all levels from basic to advanced
- References and testimonials available on request
Professional Associations & Certifications
- Member of ACRBO (Association of Computer Repair Business Owners)
- Certified coach and trainer
- England, Scotland, Wales, Ireland
- Debit Cards, MasterCard, PayPal, Personal Checks, VISA, Cash, Cheque, On-line
Senior Computer Moments is run by Clive Struver who has BSc(Hons) degree in Electronic Engineering and an MSc in Computer Science and has more than 25 years experience in the high technology industry. Clive worked on the system design of the original chips in the Apple Mac, and spent more than 10 years in the semiconductor industry, working for Motorola and Intel. But more importantly the business is about people who use computers and technology rather than about the technology that drives them. Our aim is to help people to get the most from their PCs and technology which many people recognise as having great potential but too often find it frustratingly complicated.
Clive is also a certified life coach, so is well equipped to help and train people in the sometimes confusing and often frustrating area of computers.
Products & Services
PC and laptop repairs.
Computer health check and service.
Speed up slow computer or slow startup.
Extend or improve wireless coverage throughout home or office.
Virus & spyware removal.
New system installation.
Data transfer from your old system to new.
Extension of wireless network coverage throughout home or office.
Introduction to PCs, basic training to get you started.
Advice on broadband setup, wireless coverage and speed optimisation.
How to use the full power of the internet effectively and safely.
How to secure your data - how to avoid losing precious photos or documents.
Understanding PC security, viruses and spyware.
Training on Office Applications: Word, Excel, Powerpoint. Individuals or groups.
I am delighted to put on record my appreciation of the excellent service I received from you recently. Your response was most prompt and I felt straightaway that I was in good experienced hands. Since you fitted a reconditioned hard disc my computer has been operating vastly more efficiently and speedily than I can recall it having ever done so before. Furthermore I felt that your charge for all the work you did was very reasonable.
I was also impressed by your willingness to offer advice over the phone out of working hours when I had something of a crisis.
I have been a customer of Senior Computer Moments for more than five years.
I have found that the quality of their service has been outstanding for my business, and is also of excellent value.
I have relied upon Clive's skill for many years now and appreciate his quiet assured approach to all my computing problems. He appreciates that as one ages one's ability to master the ever changing software updates with their new challenges is not always matched by the less agile minds of people like me. He is responsive to your needs and resolves each problem leaving you feeling in control of your PC and confident. He never uses jargon and is never beaten, that includes hardware repairs if required, if not by him, by someone who can. His charges have always been reasonable.
He is a classic supportive journeyman to whom you will always return when you need help.
From Our Website
It's not just older people who have "Senior Moments" when it comes to getting to grips with technology! That's why we offer comprehensive computer and technology support and training services - including Windows PCs and laptops, Apple Macs, Tablets, Phones and Office Applications to people of all ages. Our computer support and training services are delivered online anywhere and in-person in North Devon, Dorset and Somerset - when we are not in "lock down"! We do not try to blind you with science but do explain exactly what we are doing in terms that are not riddled with jargon.
This business started from a love of all things technical and a desire to take the frustration out of computers and all things related, such as broadband, phones, tablets etc. Our approach is to not over complicate things by having systems geared for NASA but to have a set up that suits our customers individual needs and is cost effective. Senior Computer Moments is run by Clive Struver who has more than 25 years experience in the high technology industry. Clive has worked on the design of microprocessors, spent more than 10 years in the semiconductor industry, and then in management positions in technology companies in Europe, Asia and the USA.
A range of computer support and training services, basically anything technology related in the home or small office - we can help. We do not try to blind you with science but do explain exactly what we are doing in terms that are not riddled with jargon. We cover topics from the basics of using your PC (Windows & Apple Mac) laptop or phone to more advanced use of Office Applications (Word, Excel or Powerpoint). Setting up your new equipment, transferring documents, photos and emails to the new system.
Remote suppotr sessions work well for training and most types of support such as configuring email, speeding up a slow PC or laptop, checking security or removing those annoying items that appear on your web pages from time to time. All we need is a reasonable internet connection which most people do have today. This will download a small file (usually found at the bottom left hand side of the this window). Then follow the instructions that you will be given on the phone or via email.