S6 Connect (previously PuzzledWorld) believes in "keeping IT simple", offering a range of IT services to local business, community groups and individuals.

With offices in London, Stanford-le-Hope and South Essex, we work throughout these areas, and also much further afield through remote support applications. We also work closely with other IT specialists in the area and may pass some work onto trusted partners if necessary at times in order to ensure a quick and efficient service.

Prevention is better than cure of course, and we have a number of tools and services available to help keep PCs and Laptops in good shape, including, AVG CloudCare services, our own managedSupport application, and "Save Store Share" (powered by LiveDrive) to keep your valuable data backed up and available at all times.

We also provide more traditional repair services when necessary, and are always happy to provide free advice.

Highlights, Specialties & Features

  • AVG CloudCare partner (anti-virus and internet security without the fuss)
  • SaveStoreShare - automated backup and file sharing powered by LiveDrive
  • FREE 'CryptoLocker' protection tool, and managedSupport applications

Professional Associations & Certifications

  • Professional Member, Association of Computer Repair Business Owners (ACRBO)
  • Professional Member, British Computer Society / Chartered Institute of IT
  • Google Partner
  • AVG CloudCare Partner

Serviced Areas

  • Thurrock, Essex and surrounding areas, or remote support anywhere

Payment Options

  • Credit Terms Available, MasterCard, PayPal, Personal Checks, VISA, Cash, Credit-Debit Card, PayPal

Contact Details

  Person Steve Westrop
  City Stanford-le-Hope
  Postcode SS17 8DN
  Address Hope Avenue
  Phone Number 033 3340 3380
  Tollfree 0800 998 9818
  Fax 0843 444 0843

Business Representative

Steve Westrop


Products & Services

PC & Laptop Repair

We undertake a wide range of computer and laptop repairs, with collection or drop-off available throughout the local area, and remote support available for most services.
Some of the repairs we have recently undertaken for computer-users in Thurrock include:
recovering data from a damaged hard-drive
cleaning a laptop that was overheating
replacing a cracked laptop screen
replacing a damaged inverter (screen not lit)
virus and spyware removal
Microsoft Office installation (at reduced rates)
Wireless network and printer setup

Computer HealthCheck

We all slow down with age some of us sooner than others and computers are much the same in that regard.
Our HealthCheck and Optimisation services provide a comprehensive MOT of your computer at a fixed rate, and in almost all cases we return the machine working quicker and slicker than when we received it. If we can't improve it, we won't charge you.
This service is increasingly being offered remotely, but we are equally happy to work on the machine at your home or workplace, or take it back to our workbench.
As part of the service we'll run multiple tests on your PC or laptop, and guarantee that it will be working better afterwards, or you pay nothing.

WordPress Support

WordPress has become the CMS (Content Management System) of choice for many businesses, community groups and individuals. Its simplicity and ease-of-use fits well alongside our intentions of keeping IT simple, yet its power and flexibility mean it can support pretty much anything you need, or at least has a plugin that will.

We use WordPress for all of our sites, and have setup many sites for others using WordPress too. We even have hosting packages that come with it pre-installed, but all our packages have the option of adding WordPress in just a few clicks. Once installed it's easy to use but there's a wealth of information out there to help. Of course, a personal touch is often preferred, and we'll give all the help and advice we can too.

S6 Connect has developer licences for many advanced WordPress plugins which we can make available to other WordPress sites hosted with us, and we also operate a managedSupport service on WordPress websites, which ensures the latest updates are always installed, spam is removed, and the site is kept in tip-top condition and regularly backed-up.

  • I would recommend this business

Steve helped me built my website, he was always on the other end of the phone when I needed advice or help.
I can't recommend enough, affordable, professional and you actually deal with a human being rather than online website builders

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business

Very professional friendly speedy service. Steve is very knowledgeable and has solved all my computer problems for the last 5 years. I would not go anywhere else. Highly recommended.

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

Steve has been a great help explaining (with straightforward simplicity) all my IT worries, and ensuring everything is kept in tip-top condition.
Knowing that they are keeping my computer and particularly my anti-virus security is always up-to-date is a great relief, and everything just works so much better now!

I got a first class support when I moved my website to S6 Connect. When it came to setting up another website the domain had been used before and I could not get it up and running. Steve got it fixed quickly even though the other company didn't have a clue what the problem was or how to fix it. Highly recommended!

I have had the pleasure of working with Steve since his Company signed up to be a partner of Nine Technology. It has been great to work with him because he works so hard to solve his customers problems. If you need IT services I would highly recommend S6Connect.

Social Activity

Buzzing with banter and business at Lakeside Lunch this week. Come and join us on 4 March #WeAre4N #networking https://t.co/7w2sEysGSl
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Last week seemed to be all about rescuing websites; this week it's been email accounts that we've been rescuing for https://t.co/6EhoPUVVh7
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Networking Tip #2 - Use the Online Profile or Directory if one is provided! Every so often I look to see what a mem https://t.co/OqSxUUFHYk
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Another of the top 20 for 2020 :-) Windows Updates can be important (though admittedly they can also break things t https://t.co/bQiSquYjXc
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How to keep your #WordPress safe without #Captcha? Try out Cloud Anti-Spam for websites. #website #webdevelopment. https://t.co/JU6H58R31O
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It's that time of year again. Just one of our 20 top tips to get your online presence 2020-ready https://t.co/phvn3UoDZH
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Hi @rogermelcior this is best done by clicking the "send feedback" option. Temporary closures are trickier, as can https://t.co/BBnMHtEQrW
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.@DaddyBlackery yeah, I sometimes think these things need their hearing tested - both my (Android) phone and Alexa https://t.co/o6pm52IRgn
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From Our Website

Based in Thurrock, S6 Connect offer a range of IT services and support to home-users, businesses, charities and community groups. Passionate about providing the best service at the right price and "Keeping IT Simple" we're here to advice on just about any IT or communication issue. Steve has been a great help explaining (with straightforward simplicity) all my IT worries, and ensuring everything is kept in tip-top condition. Knowing that they are keeping my computer and particularly my anti-virus security is always up-to-date is a great relief, and everything just works so much better now!

Whatever your IT needs are at home - personal or business - S6 Connect can help you get the most from IT without burning a hole in your pocket. Our powerful PCSLiveHelp system enables us to access your computer remotely to undertake many tasks, including a PC ‘Health Check', virus removal, software installation, or to provide one-to-one training. We have several years experience of supporting people who work from home, and can help address the crucial work-life balance, and advice on ways to ensure you really do switch off occasionally.

S6 Connect took over management of the JigsawDial service in 2006, though the service has not been rebranded or changed much since then. JigsawDial offers Unified Messaging, Number Translation, and Fax2mail services on a range of non-geographic numbers. In more simple terms it gives you complete control of your calls and faxes. Advanced Call Routing options enable you to have calls to your 08- number routed to any other phone line on certain days/times, or for a message to be left and forwarded as an email.