Our Technicians are encouraged to continuously gain new qualifications and we are recognized as a Microsoft Registered Partner. Whilst we love technology, we only implement tried and tested solutions. We have also heavily invested in monitoring solutions that will keep an eye on your systems 24/7. We can often tell you there's a problem before you know it's there. We believe it is better to monitor for failure than react to an unplanned disaster. We have also seen what happens when things do go wrong with no plan in place to recover from the disaster. Our disaster recovery planning service is the ideal way to be prepared for the worst.

As a family run business ourselves we have an understanding of what your small business needs. We're not a faceless corporate our door really is open to visitors and you will always know exactly who you are dealing with all through the time you are working with us.

Contact Details

  City Malvern
  Postcode WR14 1GP
  Address Graham House, Chequers Close
  Phone Number +44 1684 899403

Products & Services

IT Support

Since we first started looking after our clients in 2001 our IT support has been built around getting your problems fixed quickly and being easy to work with. As such we always aim to get you back up and running as quickly as possible and we don't demand that you commit to long term support contracts.

When you work with us you can expect to be kept informed at all times of how much the work is going to cost and when you're going to be back up and running again. We have a complete job tracking system that you can use to view 24/7 to see what we've done.

Cloud Computing

Firstly, we need to understand what the cloud is. Basically the cloud is another term for the internet, a collection of millions of computers and servers (computers with more specific roles) , all connected to each other that store files and have programs or applications installed on them in the same way as our home or office computers.

Cloud computing is a way of utilising the computers and servers on the internet to store our files and run our software instead of having to use our own devices. As long as you have an internet connection, you can work from anywhere.

The benefits of cloud computing can vary greatly depending on how you use your computers and software applications.

  • I would recommend this business

Thank you Tim for your time and knowledge trying to get me out of a mess! I can well recommend Resolve for any issues with your computer when its not behaving!

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

We have worked with a Resolve IT for the past 10 years and the service provided is quick and efficient with solutions provided in no time at all. All the team are friendly and great to work with. Would highly recommend them to any local business.

Good Guys. Came to my rescue from a standing start. I bought a new PC through them and they advised me on tweaks I would have got wrong. They rescued the old drives and info. I could call them when the new system did something unfamiliar. I felt their costs were very fair particularly because they could have stung me and didn't. I felt they listened. Good to deal with. All in all a good experience. Thanks.

We have used Resolve as our IT partner since 2008 wouldn't go anywhere else. The solutions they offer are great. They are unlike other companies I have experienced who sell you what you don't need, Resolve give you what you actually need. Trustworthy and resolve situations quickly and efficiently. Highly recommended.

We have worked with Resolve IT for a number of years now across both of our hotels. They are consistently reliable, helpful and help us with any issues we may have regardless how big or small. They ensure that our businesses continues to run smoothly and that any IT issues are rectified quickly and professionally. 5 star recommendation!

For simply great computer support, look no further! Friendly, happy & committed to get you up and running again, they're lifesavers. Thanks Tim

So grateful to Tim@Resolve Information Technology for retrieving 6 years worth of teaching resources from my hard drive after it failed. I will be backing it up now! Speedy service with transparent pricing. I can't recommend them highly enough. Thank you so much.

I recently had to update my computer and was concerned about what I needed to buy and how to ensure my data was secure and backed up correctly.

In short I needed to upgrade my computer and for the transition to be as seamless as possible without losing any precious data. I was not keen on spending several hours or days myself researching and struggling with various installations and programmes I didn’t understand.

Fortunately I left everything to Tim and the team at Resolve who listened to my requirements, explained the options and then supplied the overall package at a very reasonable price. All my programmes and data were as transferred to the new computer and backed up and encrypted as necessary.

I was very impressed with the professional service and the package provided and would certainly recommend Tim and the team at resolve for your computer needs.

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