In a world that is increasingly IT dependant, Red-Data UK Ltd offer IT solutions for your business tailored to meet its specific needs. We will provide on-site, telephone and remote support aimed at keeping your IT network functioning smoothly. By ensuring your infrastructure is right from the start, we will increase your productivity and reduce downtime.
Servicing businesses across the south with a wide range of industries, from accountants and marketing companies to retailers and schools, we provide the same level of IT support and security no matter what your size. With a client base that is located throughout Sussex, we offer services that range from desktop support, server installation, premises relocation, offsite data back up, and general computer sales and repairs. Operating within guaranteed response times, our dedicated team of Microsoft certified engineers work hours that are completely flexible to enable them to function in and out of your standard hours as needed at no extra charge.
Red-Data UK Ltd are different because we have spent time speaking to our customers, discussing problems and frustrations that may have arisen with network support in the past, enabling us to tailor our support model to resolve those irritations. We concentrate upon keeping our overheads to a minimum so that we can transfer low costs to you. Our mission is to provide impartial advice on what you need, when and why, without pressure selling, targets or geek speak! Being 100% confident that we can surpass both your expectations and any current IT contractor, we offer a money back guarantee if you are not entirely satisfied by any work carried out.
Our aim is to provide a professional and responsive IT support service, ensuring your IT network is reliable and reactive, so you can be confident in the knowledge that your IT system will consistently support you and your staff in your business pursuits.
Highlights, Specialties & Features
- Free Onsite Survey and Report, Same Day Call Out
- 14 Day No Obligation Trial of our Services
Professional Associations & Certifications
- Microsoft Certified Professionals
|Address||116 Rectory Road|
|Phone Number||019 0320 3443|
From our initial meeting I had the confidence that you would look after us well and am very pleased to say that things have indeed worked out very well for us. I feel sure that you and your team have made improvements to our communications structure and since starting work with you I am very pleased about the way your company conducts its business including support and installation services. I really do feel we are being looked after rather than being a nuisance when we contact you for support or advice which is how I started to feel with our previous IT support company. I might just finish by saying that I would have no hesitation in recommending you to other IT users and indeed have passed your details on to at least one potential customer for you only time will tell if they get in touch.
We hired the services of Red Data in March 2005 to correct some serious stability problems we were having with our 50 user SBS Network. Since Red Data has taken over responsibility for the network the stability and functionality improved almost immediately and the downtime on our network services has been minimal. Maintenance is performed out of hours keeping the computer systems and data available to staff during working hours with little or no disruption. The on-going support service and development of the network, is undertaken with care and the required urgency, I would highly recommend the services Red Data have provided to our business.
From Our Website
Red Data provides IT support to small and medium companies across Sussex. When your business suffers a service outage or a hardware malfunction, you need Red Data on your side. The main difference with us is that we genuinely enjoy ongoing maintenance; we love supporting our customers and watching their businesses grow. Red Data don't have any sales people, account managers or the associated overheads so there are no staff targets or pressure selling.
Say you come in on Monday morning and the server has been stolen, flooded, hit by lightning, or there has been a fire, do you have a plan to get back up and running? Normally our customers can't work profitably for very long at all without their IT systems. And if your business encounters a severe problem such as the hard drives failing in your server, you have to rely on the backed up data. Your backup needs to hold every single bit of the data you need and it needs to be current, otherwise the end result of an IT system recovery is never totally satisfactory.
We see so many clients try and save money at the outset and then end up paying for it later (in more ways than one!) that we can assure you it is better to take advice from the beginning. Red Data provide an honest, independent and jargon free explanation of all the various options available on IT projects however large or small. If you're thinking of embarking on any IT project and have any doubts, give us a call, we will take the time to listen carefully and provide a clear and concise solution that is best for your company.
We can supply and install a full range of hardware and software products from leading brands and IT suppliers at great prices. If you're thinking of ordering some new equipment, from a single monitor to a complete upgraded server, give us a call; we are 100% confident that we can beat any price you have found so far. Advice and recommendations are not a problem either, so if you don't know what you want or need, we can talk to you and visit if necessary to ensure a correct purchase takes place.
Any required work that would affect productivity can be done out of hours to minimise downtime (no extra charge). As each business is different we can customise a support package based on your needs. For example if you need support on weekends or if you need support on extended business hours (07:00 - 21:00) we do that.
Working in schools for over 10 years, we have extensive experience working in primary and secondary schools throughout Sussex. We understand that IT in schools has become incredibly important over the past few years. Teachers heavily rely on class computers, projectors and interactive whiteboards. Having working, up-to-date hardware and software to teach the current curriculum is imperative, and the disruption that is caused when things go wrong is unbearable. Our aim is to ensure teachers, pupils, and admin staff are not only utilising the most up to date technologies across the whole school but, more importantly, having confidence in the technology itself.
A simple piece of software is installed onto your server(s) which enables us to copy the data on your server, in a fully encrypted way, onto our dedicated servers in the cloud. In the event of accidental file deletion or corruption, fire, flood or another damaging event, a backup of your data will be available from the cloud. Your data can be recovered as needed; either back to your servers over the internet (in the event of single file recovery) or in more severe circumstances, copied locally to a new hard drive and returned to you.
Whether you have 2 or 75 PCs, Red Data has an IT support package for your business, with no minimum term. More often than not we will already be resolving a problem before you even know it exists, and all for a support price that cannot be beaten locally. Our aim is that from the very first time you speak to us, you'll find us living up to our promises of being approachable, efficient, proactive and very competitively priced. For some business IT companies, the hardware sales rule. And then when you need their help later on in the contract, they're not very 'available' to solve your problems.