Rapid IT Response Limited provide Computer Repairs, Laptop Repairs and IT Support Services to home and business customers throughout Aberdeen, Aberdeenshire, Angus, Perthshire, Moray and parts of the Scottish Highlands which means you will never need to take your computer, laptop or printer out of your home or business as we will come to you and perform the repairs in your own home or business. With over 25 years in the industry Rapid IT has acquired several accreditations from software/hardware manufacturers and leading examination bodies.

Highlights, Specialties & Features

  • Free Callouts
  • Fixed Prices
  • No Fix No Fee
  • We Come to You

Serviced Areas

  • Aberdeen, Perth, Portlethen, Nairn, Montrose, Blairgowrie, Ellon, Elgin, Fraserburgh, Banff, Dundee, Peterhead, Buckie, Forres, Westhill, Braemar, Inverurie, Keith, Dufftown, Cruden Bay, Alford, Forfar, Arbroath, Stonehaven, Huntly

Payment Options

  • Credit Terms Available, Debit Cards, MasterCard, PayPal, VISA, Contactless

Contact Details

  City Aberdeen
  Postcode AB11 7LH
  Address 3rd Floor, Riverside House, Riverside Drive
  Phone Number 08006894576

Products & Services

We are experienced in providing computer repairs for both residential and business customers. 99. 7% of all our computer repairs are carried out in your own home or business same or next day.

We offer a complete range of desktop computer and laptop computer repair services including expert diagnosis and troubleshooting of computer hardware and software problems, optimization of your computer for enhanced performance, wireless networking to installation of the latest operating systems and security patches.

Our repair process begins with a full set of hardware diagnostics to determine if there is an underlying mechanical problem which may be causing issues. We are able to use our knowledge and tests to determine what hardware may need replacement and what hardware may need a suggestive upgrade. With personal data being worth so much on the black market, new and nastier computer viruses are emerging every day to try and steal personal information. We use a set of professional software tools along with the industry leading anti-virus applications, and the knowledge of a few handy tricks, to clean out thousands of viruses and malware from infected computers.

Make the leap into the new age of cloud computing and reduce your hardware and software maintenance costs with new and improved scalability to give your business a cutting edge over your competitors. Whether you consolidate your current server hardware into one system, your own cloud or to hosted equipment in the cloud is a great way to cut back on overhead and headaches.

Virtual machines and cloud computing is not the wave of the future, it's here now. If haven't already jumped onto the bandwagon, then you are falling behind. Our experts are trained and qualified in virtual machines, Vmware, Azure, Office365, server containers and more.

We are experienced in providing Mobile, Tablet and iPod repairs for both residential and business customers. 99. 7% of all our repair services are carried out away from your home of business but returned to you free of charge within four working days which allows time for us to order your replacement parts if we do not have it in-stock.

All Mobile Phone, Tablet and iPod repairs by us come with 90 days warranty. If you feel comfortable replacing the parts required yourself, you can order it directly from the mobile or tablet section of our shop.

Promotions & Discounts

Get 10% off your repair when you book your appointment online. Remember we offer no callout charges, No Fix No Fee and will never charge you a penny if we cannot fix your problem.

  • I would recommend this business
  • On site Visit, Speed of Response

Excellent Response, solved all problems and very patient when dealing with questions

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

I had some issues with my software due to a partition and had no a clue how to get it fixed. I contacted Rapid IT Response through their facebook site and had a quick response offering me a no obligation callout which I booked for next day. Everything was sorted within a day and at my own place without the hassle of bringing my laptop to the shop. Good price and very good service indeed.

Trying to make my laptop run faster, by getting info via You Tube, it got corrupted and the hard drive crashed. Documents, photos, music the lot, I thought I lost forever!! Stuart the repair engineer was very professional and friendly and explained in detail everything that I needed to know, and had no problems with me asking all types of questions. I would recommend them to anyone, and I already have a possible customer for them. Extremely impressed and will definitely use them again.

Social Activity

10MB Hard Disc from 1960s
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Perth Office now open. We are please to announce the opening of our Perth office located at Saltire House, Whitefriars Crescent, Perth, PH2 0PA Tel. 01738 230 110 covering #Perth, #Blairgowrie, #Crieff, #Dundee & #Pitlochry
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Westhill, Aberdeen Office now open. We are please to announce the opening of our Westhill office located at Arnhall Business Park, Westhill, AB32 6UF Tel. 01224 452 099 covering #Westhill, #Aberdeen, #Portlethen, #Stonehaven & #Dyce
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MicroSD cards have leapt in capacity since being introduced in 2005.
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