We are a Rotherham based company that provides a full suite of IT services for home users and small businesses including: - PC Repair and Upgrades - PC Tune-ups - Web Design - Virus Removal - PC Tuition and more! This applies to both desktop computers and laptops.

Professional Associations & Certifications

  • CompTIA A+ Certified IT Technician

Serviced Areas

  • Rotherham

Contact Details

  Website
  City Rotherham
  Postcode S60 3NQ
  Address 28 Broom Avenue
  Phone Number 017 0982 0887

Products & Services

PC+Laptop Repair

We can come to your business place or home and repair on site or alternatively take the machine away to our workshop if the need arises. Here are just a few of the repair services that we can provide:

Hard drive replacement (including cloning of your OS and data)
LCD panel replacement
Motherboard replacement
Memory repair/upgrades
Resolution of Blue Screen errors
Processor replacement
Graphics card replacement
Keyboard repair/replacement
PSU repair/replacement
Battery and power supply repair

  • I would recommend this business

MIchael D at Platinum arrow gives good, jargon free advice which always works. I have used him dozens of times and he has never failed to solve my problem or address my issues. This includes dealing with siftware issues and hardware repairs. Excellent company - highly recommended.

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Overall ratingExcellent

  • I would recommend this business

Michael, is always there when needed, he has addressed many issues for me as a small business working with much larger UK companies, he has proved his worth in sorting out issues that I don't even pretend to understand, as well as offering service and maintenance. A great service all round and an asset to any business.

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Overall ratingExcellent

  • I would recommend this business

Platinum Arrow offer a first class service in every way. In my opinion, Michael is the only person you need for IT and looking elsewhere for your services will only get you the second best. I only wish all other companies offered the same level of service as Michael at Platinum Arrow.

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Overall ratingExcellent

  • I would recommend this business

Fantastic, prompt service. First class (as always) at a very, very reasonable price.

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Overall ratingExcellent

  • I would recommend this business

Mike was quick, honest and reliable. He sorted out my laptop swiftly and I am over the moon with the service. Would highly recommend and would definitely use again!

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Overall ratingExcellent

  • I would recommend this business

The best computer service I have ever used. I was informed of the problem, advised of the repair options. I was informed by text or email of the repair progress. The computer is better now than when I bought it 7 years ago. Superb!

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Overall ratingExcellent

  • I would recommend this business

Excellent customer service, repaired my computer with a replacement graphics card on a rush job. Thanks would recommend to my friends.

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Overall ratingExcellent

  • I would recommend this business

I asked Platinum Arrow to look at the search engine optimisation for the website of my building business. Platinum Arrow charged a very reasonable fee and my site is now very high up on the first page of Google, listed on multiple free search sites and many enquiries have been generated. Platinum were very flexible to my requirements and explained the whole process in terms that even a builder could understand. Michael who dealt with my project has continued to provide on-going service and support and I am delighted with the value he has added to our company. I have recommended his services to friends and business associates and will continue to do so.

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Overall ratingExcellent

  • I would recommend this business

I asked platinum arrow to design me a website for my new business. They clearly talked me through every step, and finished the site quickly and to a very high standard. I am extremely happy with my website and would recommend platinum arrow to everyone.

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Overall ratingExcellent

  • I would recommend this business

Found this website after being recommended by a friend when I was having some computer 'issues'. Found the website really easy to use, wasnt charged anything for diagnosis and my computer was as good as new for a very reasonable price.

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Overall ratingExcellent

Customer Testimonials

Michael has just sorted my laptop out with a great turnaround. My screen went blank and he knew the issue and how to fix. I needed my laptop for my remote working and the service provided was superb. Michael's charges are more than reasonable and I would definitely recommend Platinum Arrow


I have used Platinum Arrow on two occasions now, both times because I have managed to get my laptop in a mess. I have received an excellent service on both occasions, my laptop being restored to working efficiently. I highly recommend Platinum Arrow.


Absolutely top notch service! Everything explained in easy to understand language instead of the technology speak I have experienced elsewhere.


Had a number of my Laptops & PC's repaired by Michael, I would highly recommend this business, they are efficient and knowledgeable, taking time to explain faults and repairs.


We have used mick for a few years now. He has always provided a reliable, trustworthy, top end service. Manages to sort everything out I throw at him and explains everything clearly. Would highly recommend platinum arrow.


I have been using Michael at Platinum Arrow for a number of years.
Due to a disability my husband often gets our computer in a mess.
Michael always gets it working again and treats us with respect and a very professional attitude when doing the job. I know it must sometimes seem a thankless task for him, but his patience and kindness is great.
I can thoroughly recommend him and his company for all your computer problem solving.


Mike is a truly great guy explains everything he’s doing most helpful and very good on the price I would highly recommend him to anyone ...my lap top is like a new one now I also had issues with a old password I had forgot causing problems with my phone and iPad I can’t believe how quick he sorted things I’m very happy with the finished work he did.


Platinum Arrow is always very efficient, 100% reliable and extremely helpful for all IT problems, large and small. Have recommended to all my friends!

Social Activity

@TiserAntony @rotherhamtiser Too right. Nowadays social media would be all over that missing apostrophe.
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Sky brings Netflix on board https://t.co/2uTfFhULJn
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Moon to get 4G mobile network https://t.co/DcHtbzScEI
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Social media firms 'failing' to tackle cyber-bullying of youngsters https://t.co/iMVjOYcwus
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Supreme Court considers Microsoft overseas data row https://t.co/WdhyNI20jy
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Nokia brings back the 8110 'Matrix' banana phone https://t.co/cKZZF5TtBs
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@UrbanPantryDeli You are more than welcome! Big thanks also for the amazing looking almond croissants - tomorrow's https://t.co/dVhZ1m8NjT
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Anger at Google image search 'peace deal' https://t.co/CODlmzrrvn
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From Our Website

Hi there and thanks for taking an interest in Platinum Arrow. We are an independent IT company based in Rotherham, South Yorkshire and the seed of the business was sown back in early 2008 and by the beginning of 2009 it had grown into a fully fledged company having already published work online by this time. Since then we have gone from strength-to-strength with the majority of our work now coming from repeat custom and word of mouth recommendations. Platinum Arrow caters for businesses ranging from sole traders right the way up to international TV studios (plus everything in between!) and we also offer a wide range of services for home users.


A computer or laptop is a very finely tuned machine and sometimes just one component failure can cause the whole system to stop working. Platinum Arrow can perform a full diagnostic analysis on your PC or laptop and correct any problems that we find. We only charge for the diagnosis should you decide not to go ahead with any repairs that we recommend but we also have a NO FIX, NO FEE GUARANTEE - what this means is that in the unlikely event that we are unable to repair a PC you will receive no charge (even for diagnosis).


Have you ever wanted to know more about how your computer works but simply don't have the time to do so? Our tuition service is built around you and all sessions are undertaken in the comfort of your own home. You set the criteria for your learning structure and everything is done at your pace - there are no deadlines to meet or exams to complete. Whether you are a complete beginner or would like to know more about a specific program or application we are here to help. Don't forgot that sometimes you may want to ask a quick question or need a piece advice without the need for a full lesson.


Whether your business requires a new or updated website or you need help and advice on promoting your existing site, we can offer an all round service to suit your needs. If you are thinking of setting up a new business we can provide our 360 Startup Service to get you going in double-quick time. We also offer a whole host of IT services for business and home users alike including server moves and installations, PC and laptop repair, tune ups, virus removal, data recovery, home/office tuition and many, many more.


We can offer a full suite of IT services for you and your family that keep your devices running and evrybody safe online. If you would like to know a little more or to find out what else we can offer your family and friends feel free to contact us today on (01709) 820887.


Since 2008 we have had the pleasure of working with some great people and we hope that they feel the same!