PC Simple UK has been in operation for over 8 years and operates in the North Surrey area.

We provide IT Support and Website Design/Management Services to Home and Business users. The relationship we have with our clients is ongoing; we're there should they need us, and we provide support on a pay-as-you-go or contract basis.

All our Engineers and Web-Designers have qualifications and experience in their respective fields, and are trained to be professional, honest, thorough, and efficient; we will generally do whatever it takes to solve a problem.

We can explain our completed solutions to our clients whether they are a complete novice or an expert, in a manner understandable to each. Whether you are a Business or a Home User, PC Simple UK will provide you with professional, complete, cost effective IT Support.

Serviced Areas

  • Ashtead, Leatherhead, Epsom, Oxshott, Ewell, Tadworth, Claygate, Betchworth, Fetcham, Esher, Dorking

Payment Options

  • Cash Only, Debit Cards, MasterCard, PayPal, Personal Checks, VISA

Contact Details

  Person Vince
  City Epsom
  Postcode KT18 7DR
  Address Axwood
  Phone Number 01372 72 6290

Business Representative



Computer Technician and Founder at PC Simple UK

Products & Services

Health Check

When used frequently, a computer can become sluggish with unused programs running in the background, invalid shortcuts, fragmented files, obsolete registry entries and unwanted files all clogging up the smooth operation of your otherwise working system.
We can remove these strains on the system or restore your computer back to how it was when you first purchased it.

Virus Removal

Windows and MAC computers are being bombarded by thousands of brand new viruses and malware strains DAILY. Luckily, we specialize in cleaning systems professionally using industry-grade disinfection tools.

The free antivirus tools on the market just don't cut it anymore. Record numbers of machines, both MAC and Windows systems, are coming into our office for cleaning. If you've already been infected, you can trust our experience in dealing with the nastiest worms, trojans, viruses, and other malware. Not only can we clean your existing machine, but we can recommend quality antivirus software that will keep you protected for the long run.


Setting up your home or office network for the first time? Or merely looking for help on your existing equipment?
We have been implementing and supporting all of the latest technologies for years now.

Networking equipment and wireless is becoming ever more complex, and the necessary knowledge to get it running the right way is something we specialize in. Unlike the big box retailers, we provide the white glove treatment they lack. From initial consultation to final testing, our networking background is extensive and covers all of the latest in business class routers to Wireless N.

On-site Assistance

Since PC Simple UK first started, we have generally carried out most of our services on-site at the customer's premises. This means that you don't have the hassle of unplugging your equipment and transporting it to a repair shop. This is how it works:

1. You call us
You telephone 01372 36 2963 and ask for an appointment, or request a call-back.

2. Give us a few details
We will ask for your contact details, and for a few details of the problem so that we can ensure that we have any necessary parts and tools with us that we think might be required to complete the service. If you have any other questions please feel free to ask.

3. Choose your time slot
You will be given a choice of available time slots so you can chose the one most convenient to you. Your appointment will be confirmed and we will give you a 1/2 hour window within which we will aim to arrive.

4. We come to you!
Our PC Simple UK Techie will arrive on site and carry out the required services. All PC Simple UK Techies are qualified, CRB-checked, fully-insured, employed by PC Simple UK (not sub-contracted) , reference checked, and friendly!

5. Pay the bill
Once the services have been completed, an invoice is presented and payment is requested (see our charges) . Part payment in advance may be required in some circumstances. We accept credit/debit cards, cheque with a cheque-guarantee card, or cash.

6. Sit back and relax
Labour and hardware are covered by our guarantees as detailed in our Terms and Conditions.

Wireless Security

Do you have a wireless router?

Does your router have an encryption of some sort or a network key?

So many wireless networks are set up and left open for anyone to 'walk right into your network and take a look around! ' What you might not realise is that by leaving your network unsecured, you're leaving your network open to two threats.

- Firstly, anyone can connect to your network and use your internet connection whenever they please, using up your bandwidth and hence slowing the internet speed for you and the remaining users on your network.

- Secondly, and far more threatening, they can potentially see every single computer on your network and any folders those computers might be sharing. Furthermore, if the security of the folders on the computers on the network is not set correctly, that intruder can then delete files and folders at will and even install viruses and spyware to spy on your activity e. g. online banking.

Security measures exist to protect you, your computer, and your network from intrusion.

To find out how to best protect your network or get some help setting up one, give us a call on 01372 36 2963

Data Recovery

Data is irreplaceable. That's the long and short of it.

Our team has the expertise to help ensure data loss is a thing of the past. And if you're the victim of drive failure, we can leverage our resources to help initiate a professional recovery.

Why should you trust us with your business or personal data?

Few reasons:

Experience with trusted & proven backup technologies.

A flash drive is not a backup plan. We've been implementing and supporting a variety of major backup technologies that are keeping small businesses and working professionals moving without worrying about data disasters.

Real world data recovery expertise for organizations small and large.

If you're looking to get data back, there is no other place to turn besides PC Simple UK. We have been managing critical data for clients of all sizes and have the skills needed to get information back when problems strike.

Familiar with residential and business data systems alike.

Unlike some competitors that only have familiarity with one or the other, we provide support and service for data backup and recovery needs for both types of customers. In most situations, we can usually provide same day service or phone consultation to help evaluate your needs.

Relationships with clean-room data recovery experts.

While we don't manage our own in-house clean room data recovery centre, we have the proper local relationships with London based specialists that can handle the highest levels of data recovery needs. Even if we can't do the job internally, we can get you in touch with trusted experts who have reliably helped us in the past.

Web Design And Development

Why Most Websites Fail?

To create a successful website, you first need to understand a few fundamental things about your target audience and your sales strategy:

1. What is your typical visitor looking for?

2. Who is and is not your ideal customer?

3. What is the potential value of each customer, in both the short and long term?

The answers to these questions and many more will affect the design, content, and structure of your website. Too many times, these questions aren't asked or the wrong extrapolations are made from incomplete information or the reliance on assumptions.

Here are some of the most common reasons why websites fail to achieve business objectives:

Lack of trust building elements

If website visitors don't trust you as a reputable company then they will most likely not do business with you. A few examples of trust building elements include professional-looking design, usage of original photography, and 3rd party validation such as off-site reviews. We have conducted multiple tests to find out what works and what doesn't when it comes to trust building elements.

Message miss-matching

This is when the messaging on your website doesn't match up with the expectations set by your advertising or does not fulfil the needs of your potential customers. This can result in high bounce rates and a low ROI for a website that is otherwise well designed. That is why we analyse your customer base and online sales strategy to better understand their needs to craft the appropriate messaging for your website.

Website development shortcomings

Too many times, front-end coders and back-end developers take shortcuts. Those who suffer are your website visitors and your business. Things like slow page load time, incompatibility with specific web browsers or mobile devices, and broken pages lead to potential customers leaving your website. That is why we have strict development standards that make our websites compatible, fast, and ready for search engine optimization.

Does your website fall into any of the above categories?

Contact us today to stop losing business online.

  • I would recommend this business

Vince is kind, helpful and fast. He is very good at what he does and I highly recommend him to anyone who needs help! His service is great and he is efficient at what he does. Amazing job !

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business

Vince always fixes my problems. Even if he can’t get to me in person (I’m over 60 so prefer home visits!) he get’s on line and talks me through the process. It’s a real advantage to have someone so competent, so local to my home. Plus the fact, you can have a laugh and joke with him - not always the case with I.T support!!

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business

The service I received from PC Simple UK was all round excellent. Vince is a very friendly, approachable person and provided value for money with high quality service. I would always recommend him and this company.

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business

I was introduced to PC simple following some not very good but expensive service from an alternative supplier. I was delighted by the service from PC Simple with no complaints whatsoever.

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

We had some major problems with one of our computers and Vince sorted it out promptly. He then undertook remedial action on my work computer very efficiently. His turnaround time for both of these jobs was less than 24 hours, which was remarkable. I have never before experienced such a high level of customer service - I wholeheartedly recommend Vince.

Vince has successfully undertaken office work locally in Ashtead and as a result worked for me on my home network. Given that went well he helped me establish a website for my new business which was well received by a highly critical audience of media (PR) people, so I'm delighted with the results.

PC's are a mystery to me. Thank God for people like Vince! I have 2 computers and both went down within a day or 2. Vince came round, saw the problems, took them away and returned within 24 hours. Great service, Oh, and a nice bloke to boot!

I called Vince and he came to my house collected my computer, fixed it and returned it working better than every within 24 hours. A very very good service.

Vince has just built and delivered my new computer. Most important thing is it's WHITE : which I always wanted!! But seriously - whilst not knowing how it will work out- I have every confidence, because Vince thinks global, acts local - sizing up the customer's individual range of needs and working environment to deliver a technical spec which is adequate but not "over-egging" it at the customer's (i.e. my) expense.

Vince has provided me with a 1st class service and could not have been more helpful in a new build for my 9 year old PC system. He is a pleasure to work with and delivers everything on time. Highly rated.

I can not believe how anyone can absorb so much information, so quickly. The task I presented Vincent with was incredibly complicated and he made the whole experience enjoyable! Thank you so much :-)

Vince has been most professional in sorting out my new computer and the change from XP to Windows 7. Only wish I had got him to build the computer in the first place. Will use again and can recommend.

Quick and very competent. Thorough explanations and advice - very helpful to a computer illiterate. Recommend to anyone.

When my pc started making funny noises my heart stopped! I phoned a friend. He recommended Vince and Vince came within two hours of my call. He is personable, helpful and super-efficient. He diagnosed the problem, offered a number of options to sort it out and once I had decided what was best for me, he quickly got the computer up and running again. I would definitely recommend his service to anyone who is experiencing computer difficulties.

Excellent service, really listens to what you want and need and devises the best plan for your office or home set-up. Never gives up until a solution is found.

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