PC-FIXED is an independent computer support company based in Stone, Staffordshire

We specialise in helping the home computer and small business user with any computer related query they may have.

Based locally and with over 30 years experience in the IT Industry I can help you with slow computers, virus removal, lost or corrupted files, dead laptops, broadband and much more.

Highlights, Specialties & Features

  • No fix, no fee
  • Mobile service
  • Collect and return

Professional Associations & Certifications

  • Proud member of the Federation of Small Businesses

Serviced Areas

  • Stone, Stoke-on-Trent, Stafford and surrounding towns and villages

Payment Options

  • American Express, Debit Cards, MasterCard, VISA

Contact Details

  Website
  Person Martin white
  City Stone
  Postcode ST15 0BP
  Address Well Cottage, Crown Inn Lane
  Phone Number 01785 816 565
  Mobile 07443 032886

Business Representative

Martin white

Founder, director and principle computer troubeshooter

Martin has been in the IT industry for most of his professional career, working in both the public and private sector over that time, he has gained valuable knowledge of just about every type of computer and now happily helps anyone who is struggling with either a home laptop or an office PC.

Martin lives in Stone and has the benefit of a network of experts and specialists he can call on should a job escalate allowing him to maintain a success rate of over 98%.

Products & Services

Home user services

Alongside computer repairs, we also provide device and data recovery services on lost or corrupted files and help with preventing trouble by reviewing configurations and recommending security and safety measures.

We also provide a range of other PC related home user services from setting up new PCs / Laptops, migrating files, photos, and documents from previous machines, troubleshooting, virus removal, malware removal, to fixing computers that are running slow or crashing.

Typical problems stem from the complexity of setting up a new computer or attaching a new printer or changing a router supplied by a new broadband provider. Very often the supplied instructions are of little help so why not leave it to the experts? – We’ll get it done in no time leaving you to enjoy your computing and not suffer terminal frustration!


Business user services

PC-FIXED offers a real alternative – Pay-As-You-Go PC Support. We are completely independent and we don’t sell computers. Our business model is based on providing specialist PC troubleshooting, repairs, recovery, installations and upgrades with the aim of resolving issues quickly and competitively.

All we need is a quick call or message to determine the nature of the problem and we’ll either set up a remote support session or arrange a call-out. All costs are agreed in advance and there are no contract tie-ins.

  • I would recommend this business

Absolutely fabulous service, so efficient. The speed and efficiency of service we received to fix our Grandson's laptop was far better than we expected especially in the run up to Christmas. The laptop in question was repaired in 48 hours. Couldn't have asked for better. Thank you Martin

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  • I would recommend this business

I am absolutely ecstatic with the service and quality of Martin's work. I sent emails out to numberous local businesses requesting a quote for a custom built pc. I had all the components already (Black Friday shopping).

Within 36 hours of sending an email to PC-FIXED my gaming beast of a machine was collected, built and returned with all my specifications and requests adhered to, with the care and attention normally reserved for a newborn child (which is exactly how i view this new monstrosity of a gaming machine).

His price was almost on par with other quotes from local competitors (slightly less), but the service, quality of work and quick response to communications are certainly superior.

I would recommend Martin (PC-FIXED) to anyone.

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  • I would recommend this business

Great service did as requested in a very timely manor and kept me upto date through the whole process.

Good use of ppe and such due to the current climate.

Well done Martin!

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  • I would recommend this business

Martin offers a friendly and thorough service. He responded to my enquiry quickly and communicated with me throughout the process of repairing my laptop. He managed to get my laptop quickly working again and installed a new hard drive, for a fair price. Martin was lenient with collection and pick up timings and even worked late in the evening on my laptop. I am very impressed with Martin’s services and am very grateful for his hard work, especially as I no longer need to fork out for a new laptop. I would highly recommend PC-FIXED. Thank you very much again Martin.

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  • I would recommend this business

Martin is great! Very responsive, kind and polite. Identified the problem with my PC and spoke to me throughout the whole process. Before executing anything, he would confirm with me what needed doing and what I would like done. Quick work and great work! If you have a problem with your PC/Laptop, this is your man!

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  • I would recommend this business

Hi, I've recently had a problem with my laptop. Contacted Martin, all done remotely, very efficiently and at very reasonable cost. I now have an annual maintenance agreement with him, again at a reasonable cost.
First class service and a great guy to work with!!

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  • I would recommend this business

Speedy service and great communication throughout the repair. This is the second time I've used PC-FIXED now and I cannot recommend them highly enough

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  • I would recommend this business

An excellent service. I took the laptop on Friday and it was fixed by Monday. He was very friendly and helpful and had also updated the software for me. Many thanks.

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  • I would recommend this business

Superb service! I would give Martin 10 stars if I could, after weeks of struggle with my Mac all solved in one afternoon. Recommended.

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  • I would recommend this business

Brilliant service and fantastic result - Like having a new Mac - will definitely recommend to anyone with PC or Mac problems

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  • I would recommend this business

Excellent service. Martin provided a prompt, friendly, professional service and had my laptop working again very quickly. I would recommend him to everyone without hesitation.

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  • I would recommend this business

Fantastic service, managed to retrieve a lost assignment from a corrupted file... thank you so much.

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  • I would recommend this business

He is good!
Highly recommend Martin@PC-Fixed. We have worked with him over the last two years to secure and develop home & business PC’s, networking and to establish secure backups. He is good!

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  • I would recommend this business

Martin got my PC working again very promptly. Great service - highly recommended!

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From Our Website

PC-FIXED is very much a local service, based in Stone, serving home computer users and small businesses in the villages and towns of Staffordshire. Unlike the big national chains, this means we are part of the local community and take responsibility for our reputation. We care passionately about providing excellent customer service which is why we are so proud of our many 5-star reviews. We understand that it can be incredibly frustrating when a computer misbehaves and that it can be daunting contacting traditional computer retailers.


Our Computer, PC and Laptop services are provided for both domestic and business users. We cover all areas of Stafford and Staffordshire from our base in Stone and are fully mobile which means we come to you saving you the trouble of unplugging everything and bringing it to a shop.


Is your PC or Laptop behaving oddly? Unfortunately PC Viruses and Malware are all too common and can cause havoc with your computer. If you suspect you may have been 'hit' give us a call and we'll give your system a professional scan and remove anything that shouldn't be there. We are a registered member of Malwarebytes Techbench which gives us access to one of the most powerful anti-malware / anti-virus remediation tools. Some ‘experts' suggest that the protection built into Windows10 (Windows Defender) is all you need to be protected from viruses and Malware or that there is no need to pay for protection when you can get the likes of AVG and AVAST free.