Domestic Computer and PC repairs in Surrey, Computer repairs Kent and computer repairs in Essex and allover the UK.

Established in 1997 with over 30 engineers, PC Doctor Ltd provide a full service to our 50k + customer base to include a NO Fix No Fee policy and a three month labour guarantee and fully stocked vehicles with one year warrantee. We also supply new PC's and setup and install often included within our price. Our service is mostly available within two hours of your call and most jobs are complete in one hour. We also offer over 60 discounts too.

Highlights, Specialties & Features

  • Same day home visiting computer repairs in Kent, computer repairs Surrey and computer repairs Essex.

Professional Associations & Certifications

  • FSB

Serviced Areas

  • UK

Payment Options

  • All credit/debit cards welcome

Contact Details

  Website
  City Rochester
  Postcode ME2 4HU
  Address Unit D8 Laser Quay, Culpeper Close, Sir Thomas Longley Rd Medway City Estate
  Phone Number 0800 051 4103
  Tollfree 0800 018 5535

Products & Services

Laptop repairs

Laptop repairs hardware and software and some carried out at your home. New Laptops also delivered and installed.

  • I would recommend this business

Very good work and solved the problem a very shot timein.

Value for money
Service & support
Quality
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Overall ratingExcellent

  • I would recommend this business

Came the same day and the engineer was very professional and sorted the problem well within the hour.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Repaired laptop installed new software. Update new pc. Engineer was polite helpful and knowledgeable. The process from phoning company to completion was excellent. Fully recommend them.

Value for money
Service & support
Quality
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Overall ratingExcellent

  • I would recommend this business

My computer would not start and PC Doctor quickly diagnosed 'mother board' failure. I decided to buy one supplied by Terry the engineer and it was all set up and running within the hour of the booked appointment.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

We installed a new computer in October2015 and it arrived full of problems due to the cackhanded transfer of old (but important) data from our previous machine by PC WOrld from whom we purchased the new model. Terry Austen sorted that one out for us, so naturally we used him again to clear up a virus intervention that had wormed its way into this machine. He is brilliant!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

I had a virus and called PC Doctor Ltd, they took the details of my problem and then clearly explained the details of the service that they provide and offered me three service levels options. They called me to let me know when the engineer was on his way. He was very professional and efficient and repaired it within the hour.

Will definitely use them again and would not hesitate to recommend them.


I have no hesitation in recommending PC Doctor Ltd. I was impressed by their professionalism right from the start. My initital phone call to book an engineer visit was dealt with in a friendly, informative and helpful manner, making all their terms perfectly clear. I booked a visit for a few days later. In the meantime I received a call confirming the exact time of day when I could expect the engineer to arrive - none of the usual flannel about "sometime between 8am and 6pm" - and the engineer was punctual and very courteous. During the hour long appointment the engineer resolved all the issues I was having, explaining everything that he was doing in easy-to-understand language and never proceeding with changes without my agreement. He also gave me some extremely helpful advice to help avoid common PC problems in future. My PC is restored to full health and my wallet did not suffer too much in the process!


I contacted PC Doctor one Sunday after another technician failed to show up as l was becoming extremely frustrated with my PC which had been on the blink for quite a while. It had become very slow with every action l requested and l could go and do the washing up while it was trying to connect to the internet!! Anyway a very helpful technician turned up and told me what l really already knew and that was my PC was on its way out!

In all fairness he did try to sort it out but made me aware that l was throwing my money away as he would have to spend quite some time on it and with no guarantee that it would last much longer.

I decided there and then to purchase a new one and PC Doctor had just what l wanted on board. He then transferred all my stuff from the hard drive and left me with a great new PC which l am very happy with. He gave me tuition on how to use it as my old one was 8 years old and very out of date! He also set up security. It saved me trailing round shops looking at different equipment and not finding exactly what l wanted.


Efficient service in a courteous and friendly manner. I did particularly appreciate the support provided by PC Doctor staff.


A very professional service delivered in a friendly and speed manner. I would have no hesitation in recommending them to friends or colleagues.

Customer Testimonials

Lisa is a computer genius!!! Thank you so much for all your hard work on my laptop. Its now a 'dream machine'. Highly recommended. If Lisa can't fix it, then no one can :)


My problem was evidently not simple - Mike spent a whole hour sorting it out, but, eventually, success!! I highly recommend this service for their prompt response and obvious expertise.


I received a very good service from PC Doctor and being a pensioner I received a 10% discount. Very friendly and reliable, would certainly recommend


Called this company because I had problems with my PC. Their service was fast and the engineer who came was both friendly and efficient. Would definitely use them again

Social Activity

Same Day Laptop repairs, South East https://t.co/AxfRCSbGug
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Novemb Laptop Offer #constantcontact http://t.co/Slm7mbOfBW
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Tablets Offers from PC Doctor ltd #constantcontact http://t.co/0kle7IDnxq
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PC Repair Engineer vacancy I have a full time vacancy for a qualified and experience PC repair engineer. Basic £18,500, ote £30k. Please message me for further details if you are interested.
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Latest news: Windows XP is now no longer supported. Call us on 0800 018 5535 for details of newer software options and latest complete PC/Laptop deals.
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Home PC Spring clean service available same day if you call before 10am. Offer available up to 31 July.
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Need your PC Spring cleaned? Computer running slow? Book one of our yearly Premium Healthchecks to get your PC running like new only £79.99 inc! (normally £115 inc) Service Includes: * Full Virus/Spyware scan * Hard disk clean-up (clears temporary internet
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New nasty virus just hit the UK called 'Goner'. Arriving by email and titled 'Hi' it will contain a virus that will attempt to destroy your antivirus software leaving your system extremely vulnerable and will even mass email for you! Avoid opening anything
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From Our Website

PC Doctor Ltd is a firmly established, family run PC and laptop repair business servicing thousands of home and small business users in the South East. Our highly skilled engineers have the expertise to quickly solve all your PC and laptop* issues quickly and efficiently, with many repairs completed within only one-hour. We provide a genuine 30 day guarantee for total peace of mind. Above all, we aim to provide a trusted and responsive IT support service to all our customers who value honesty and genuine professional care at affordable prices.


PC Doctor Ltd is a family business and has provided on-site computer repairs to home and small business users since 1997. Our experienced and qualified team of engineers support thousands of customers with a range of technical services on the day of their choice, mostly the same day of their call. We don't use confusing jargon, we clearly explain our diagnosis and what needs to be done, offering you the opportunity to watch the process and even pick up a few tips! In most cases, we carry replacement parts for your convenience, so if you need some Ram to speed up your PC or some Anti-Virus software to stop the newest most virulent virus's, we can install replacements parts during the visit, often within only one hour!


If you have access to the internet, just download this link and call us to start your home support remote service.


All our PC's are hand-built, using quality parts, featuring the latest AMD Processor with 8 GB of RAM (DDR4), and 240 GB SSD hard drive, suited for the domestic and small business user with a 1 year hardware guarantee. See below for more details. We are happy to build a custom machine for those who have specific requirements.


Our Service Guarantee PC Doctor Ltd operates a 30 day Service (labour) guarantee. This means that if the same fault returns we will book a return visit to ascertain the cause and carry out any remedial repairs free of charge should the fault be a result of our workmanship. If the issue relates to something which is completely beyond our control, i.e. customer/third party use/software/hardware/internet/service providers etc. or any exclusion listed within our terms, you will be liable for additional labour costs at the current rate to rectify any outstanding issues.