References & Testimonials
Popped into your shop first thing this morning, explained a printing problem that I had with my PC. You made a housecall this afternoon at the time you agreed and you sorted my problem and you had my PC and printer up and running within two minutes. Great service and thanks. I will have no hesitation in using yours services in the future.
Great friendly, speedy service.Went with what I thought would be quite an expensive problem, which other companies could have taken advantage of, but no it was a small problem speedily sorted at a very small ptice for the part. What a relief – thanks.
I recently took my pc for repair at one IT and found a fast and friendly service my pc is working better than ever joe
Excellent service. Laptop fully repaired and restored. Working perfectly. Thank You
Thank you so much for totally clearing my laptop, it now works better than when I first brought it home from the shop. A super fast and efficient service is provided by Richard, and I would recommend his services to everyone. David
I was very pleased with the service provided by Richard. Although my old lap top had burned out he was able to extract all my data and transfer it to my new laptop. The whole process was completed in a few hours and I was able to access my files and my precious photographs. I would definitely recommend the service at One IT. Maureen
Richard has efficiently and quickly solved a wide variety of IT poblems which we have had recently. This service included suggesting alternative ways of dealing with problems and also coming at short notice to the house to get us back online. I have no hesitation in recommending him.
Having recently returned to the NE after years of self imposed exile in Cambridgshire and having had good computer support on our door step – thanks to ‘good old Barry’, I was concerned that should I need IT support after the move I would struggle to find another ‘Barry’ – do you know the feeling ? It just had to happen- did’nt it, soon after unpacking the IT boxes after months of storage and setting up the computers I had big IT problems I contacted Richard at One IT – we discussed my problems and concerns, the result was this, I took my computers to Richard with a little concern about the ‘ what next and if ‘ along with the big Q – what is this going to cost me ? Why was I so bothered – I should not have been as the friendly down to earth and professional approach from Richard was superb and filled me with confidence that I had met the right guy to help me out and ‘to boot’ all my IT problems have been resolved to a high degree, ‘phew-ee’ The cost – all I can say is that I was very relieved and pleasantly surprised at the cost related to the parts and time invested in my computers by Richard To close….. I would like to assure anyone contemplating using the services of Richard to be relaxed about explaining your IT difficulties as Richard takes his time to understand the situation and is a investor what I call – relationship management with his customers, its great to know that One IT is on my doorstep – what a find ‘hey’ ….. please be assured that I have not been paid for this testimonial – lol I have just had the urge to give credit where its been earned David Thompson – Cullercoates
Fantastic, friendly service. Will definitely recommend to my friends. No doubt I will see you again soon. Many thanks.
Sarah Jane Hyde
The service at I.T.Support is always pleasant, reliable and I would recommend this company to anyone and know they won’t be disappointed. Thank you once again.
Shirley and Colin McKay
Good service with friendly advice which helped enormously, would recommend popping in with any problems, very quick and efficient, thank you
Our first occasion to use One I.T.Support Limited has resulted in complete satisfaction! From the moment we entered the premises we knew we had found a highly professional, well organized company. Despite our limited IT knowledge we were never made to feel uneasy and our concerns were quickly assessed and addressed. We would have no hesitation in making further use of their service and confidently recommend them to others.
Don & Meryl Charlton
Anyone who has a problem or needs help with their computers or laptops I can strongly recommend they use this company. My husband and I have had three occasions to visit and have work done and found him a most efficient and friendly person. Thank you Richard for all your advice which we have found most helpful. Anne Forrest
http://www.sharpantiques.com This is my third website since I started dealing online in 1996, and has by far been the most productive. Richard of One I.T.Support instructed me in an easy and uncomplicated way how to upload and populate the website, the initial setup and hosting costs are very competitive indeed. I have been astounded by the number of hits and more importantly, sales which the website has generated in such a short time. The website is easy to navigate for the visitor, and easy for me to populate. I cannot recommend One I.T.Support highly enough for their assistance, back-up and technical support and I would have no hesitation in recommending them and Richard for their friendly and professional help, to anyone wishing to expand their presence on the World Wide Web. Thank you Richard.
IIan Sharp (Ian Sharp Antiques)
I took my acer 9300 here recently for repairs, I found the customer service great and very professional and the diagnosis and solution to the problem was very swift, having been to many computer repair shops in the past few years, I would definately recommend going to one IT for any laptop or PC problems. Kelly