Net Primates was founded in 2005 by Steve Cole and Mat Withers as a dynamic and innovative IT consultancy. We have between us over 30 years industry experience in providing efficient, on-time & cost effective IT solutions.

Over the past 6 years we have built and implemented systems that have helped our customers businesses grow. Our customers trust us to take control of their IT and Telecoms infrastructure so they can get on with running their business. We work as a trusted business partner rather than just a solutions provider.

Our global customer base ranges from the Small to Medium-sized Enterprises, Large Corporations, National VoIP Provider, ISP's and Formula 1 Teams. We cater for any client needs from Desktop Support, Telephone Support, Onsite installations and VoIP Solutions.

Our commitment to customer care has been instrumental to our business success and growth. Whether you want to build or migrate a computer network, improve or maximise an existing IT infrastructure, implement a full featured VoIP solution or establish a reliable IT Support contract, Net Primates has the specialist skills you need.

From enquiry through to after-sales support we believe in offering a unrivalled personal service, with this in mind we will ensure that you will always be able to deal direct with the people working on your solution.

Please browse our website ( for an idea of the type of service we offer. If you have any questions or would like to discuss your needs please contact me on 02381 800800.

Serviced Areas

  • Hampshire, Dorset, London

Contact Details

  City Southampton
  Postcode SO40 9LA
  Address 35D Rushington Business Park, Chapel Lane, Totton
  Phone Number 023 8180 0800
  Fax 02381 800801

Products & Services

IT Support Services

We provide comprehensive IT support for small and medium sized businesses and are committed to helping you maintain maximum availability of your business-critical systems. We can provide remote support or if required an engineer can visit you onsite at your premises. We offer various support packages including pay as your go and monthly support packages. We cover primarily the Hampshire, Dorset and London area but have support contracts in place nationwide and internationally. We are able to offer desktop and server support on operating systems including Windows, Mac and Linux.

Internet Services - Email / Domains / Web Hosting

POP3/IMAP Basic Mail SMTP Mail Service Domain Registration/DNS Web Hosting.

  • I would recommend this business

Great company.

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

Steve and the guys have supported my photography studio business - The Photo Rooms, in Southampton since start up in 2015. They are the people to go to for anything IT and have a vast array of knowledge, able to find a solution for every situation. They respond quickly to support issues and have a thoroughness about their work with focus on suggesting preventative measures, not just a source of sticky plasters.
Great work guys! Thanks for your continued help.

Net Primates have proved to be an extremely reliable telecoms provider; highly recommended. Their service is second to none.

I would like to take this opportunity to thank all the team at Net Primates for your continued support over the last 5 years. It is so refreshing to be working with a company that puts customer service to the fore. No matter how many times we ring up with silly IT issues, your team have resolved them quickly and professionally. It is also very reassuring to know that all our data is fully backed up and you are managing our system and hardware security which keeps our business safe.

Running a property business is a challenging affair in a rapidly changing environment and having the correct IT support and advice is vital for our business to succeed. Rupert and the team at Net Primates are more than a highly valued supplier, you are trusted partners who are continuing to help our business grow and flourish.

Thank you for all your support and I would whole heartily recommend Net Primates as the perfect solution for any company’s IT requirements.

Social Activity

A year ago today we welcomed the worlds largest cruise ship into Southampton. We had the task of providing connectivity support whilst she was in town.
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We had the pleasure of attending the 2nd Birthday of the Ronald McDonald House Southampton today. Happy Birthday
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We are recruiting for an IT Support Engineer Apprentice based in Totton, Southampton.
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The Net Primates team are excited to welcome all our new clients, joining us as we merge with ITC. Find out more on, CALL 02381 800 800 or email
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We are really pleased to have been able to make a donation to help the Ronald McDonald House Southampton. They provided free ‘home away from home’ accommodation to families with children in hospital.
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Having heard that the food bank run by Youth and Families Matter in Totton was running low, we felt that we needed to do something for our community so close to Christmas. After discussing with the wonderful staff at Testwood Baptist Church we have made
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Merry Christmas from Net Primates
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From Our Website

Over the past 15 years Net Primates have built and implemented systems that have helped our customers' businesses grow. Starting out providing IT Systems, Support, and Connectivity solutions to businesses, we have built on that foundation to incorporate Cloud & Cyber Security services providing a single point of contact for all information technology requirements. Our customers trust us to take control of their IT and Telecoms infrastructure so they can get on with running their business. We work as a trusted business partner rather than just an external solutions provider, providing IT expertise for companies too small to have their own.

Businesses rely on their Internet connections for essential communication with their customers, suppliers, teams, and the rest of the world. Our most popular service is our Business Grade 80:20 FTTC service, but we also offer ADSL from exchanges that don't yet support FTTC, ethernet leased lines from 100mbps to 1Gbps for businesses that require guaranteed high-speed connectivity with low contention ratios, and 4G failover solutions to ensure you remain connected to the outside world via a backup connection.