Based in Sunbury-on-Thames, My PC Helper provides CompTIA+ qualified computer support and maintenance to clients in Sunbury-on-Thames and the surrounding areas (10 mile radius). The company was set up in 2008 to provide home and small business computer support.
My PC Helper offers computer support and maintenance, repair, email, antivirus help, application support (e.g.Outlook, Word, Excel) and tuition services, to home and small business users, which are designed to be cost effective at all times. The business provides clients with a reliable service for their Windows-based PCs, laptops and small networks.
The company is managed by Peter Swettenham who has worked in the IT industry for many years. Peter worked for BT for many years and most recently worked for Cisco Systems.
Highlights, Specialties & Features
- Remote Support
- Tuition and advice
Professional Associations & Certifications
- CompTIA+ Qualified
- South West London and Surrey
- American Express, Debit Cards, MasterCard, PayPal, VISA
|Address||57 Lyndhurst Avenue|
|Phone Number||019 3259 9323|
Products & Services
Remote Support via AnyDesk
PC and Laptop repairs and maintenance
New PC builds
Windows & Software installations
Data and Image backup / scheduling
Fix all common Browser issues
Application support and Tuition (e. g. MS Word, MS Excel, MS Outlook, iTunes)
System maintenance and troubleshooting
Virus Software management
Dear Peter As a business mentor I help business owners see things that they cannot see because they are too close to what they are doing: the old saying is true. They often can't see the wood, for the trees! Well it seems it was much the same with me and my laptop. While we were having a One2One I showed you my laptop, only for you to ask about virus protection: I didn't have any! It also became clear that the hard-drive could not cope with the videos I was making and I had no back-up system in place. So, while I was away you took away my laptop: picking it up from my wife's school and dropping it back on a Saturday. You installed a 500GB drive, installed virus software, automated back-up (with a drive you recommended I buy), and gave the machine a tune-up. You even rang me in France to check on a password. I have to say a truly outstanding service. I can assure you that I will be telling all of my contacts about the value of using My PC Helper. Thank you King regards, David Wimblett
I would highly recommend Peter's services. Within a short time he had fixed my laptop issues as well as provided advice and guidance for improvements I can make via my hosting company. He came recommended from a family member and I will certainly be using him again.
Peter, thank you for responding so quickly to my request to resolve printer problems and remove a hard drive from an old computer.
I am impressed by your excellent customer service, that you offer remote support and will also visit a client’s premises. You also take the time to explain the problem and resolution in plain English so that non-technical people can understand.
I would have no hesitation in recommending you to anyone who is looking for reliable PC support.
I have used Peter’s services quite a few times over the last year or so. He is exceptionally skilled in what he is able to do and is efficient, knowledgeable, and has been a pleasure to do business with. My last catastrophe was when I lost all my photographs off my external drive-no problem for Peter, he not only retrieved them but when I looked –expecting them to be all jumbled up, NO they were all in their folders, which I was so relieved about. I was expecting to have to re-sort them all.
So Peter doesn’t do things by halves, but goes the whole way to ensure his customers are more than satisfied, and I recommend him most deservedly.
Pete's no-fuss, down-to-earth attitude was a good start. Him actually fixing the physical and software problems I was having with my laptop - and in the time-frame he outlined - was the kind of quiet efficiency I'd been hoping for. He also has a very fair pricing strategy, so I have no reservations about recommending him to friends, and will be happy to use his services again in the future.