Mat & Mouse IT Services Ltd
"If you break IT we will come".

We pride ourselves in providing the best possible service to our customers.

We provide IT Services to home and small business users, ranging from virus removal, system upgrades and network installation.

We are unique because we will always install wireless networks to the highest possible security levels, to protect the network from possible intruders.

Our team have many years work experience in IT Management and Project Management therefore we have a vast knowledge of PCs, Laptops, Servers and Networks. Members of our team also have Professional Membership of the British Computer Society, and Membership of the Chartered Management Institute (MCMI).

As a small company we are totally flexible, and can adapt to every customer's needs.

Highlights, Specialties & Features

  • Completely Flexible
  • Weekend and Evening Callouts
  • Wireless Security Specialists
  • Highly Experienced IT Specialists

Professional Associations & Certifications

  • Professional Member of the British Computer Society
  • MCMI (Member of the Chartered Management Institute)
  • MSc Business Administration and Information Technology (Masters Degree)
  • Prince2 Project Management

Serviced Areas

  • Doncaster, Bassetlaw, South Yorkshire

Contact Details

  Website
  City Doncaster
  Postcode DN4 6LX
  Address 3 Willowlees Court
  Phone Number 013 0253 4449
  Mobile 07867 984740

Products & Services

Services

Desktop PC Services
Laptop Repairs
Data Recovery
Network Installation & Support
Secure Wireless Broadband Setup
PC Heathcheck
Business Continuity Planning

  • I would recommend this business

Absolutely fantastic service from Ian at Mat & Mouse.
My home PC was having some major problems and Ian was able to sort it by replacing the hard drive without losing any of my documents or photos.
Although he needed my computer for a couple of days it didn't inconvenience me too much and I appreciate how efficient the fix was.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Ian is the guardian angel of computer illiterates such as myself. He quickly sorted out my technical problems in a calm and reassuring way, for which this old codger is eternally grateful. Highly recommended.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Ian has upgraded company machines for us to ensure they run more efficiently resulting in our company becoming more efficient in itself." Neil Spruce, Re-design Ltd www.redesignltd.co.uk


I contacted Ian as I had problems installing Ofice due to a security problem with my new laptop. Ian said he could help but suggested I first contact Microsoft who could probably rectify the matter free of charge. I followed his advice and am happy to say the matter was resolved. I would certainly use Mat and Mouse in for any future computer problems


I've used Ian from Mat & Mouse IT Services on several occasions now and have always found him to be prompt in his response and knowledgeable in all things IT.

But I think what stands out for me is his friendly and helpful attitude. His customer service is second to none and I would recommend Mat & Mouse to anyone who as an IT related issue.

From Our Website

We received a first class service in a pleasant and caring manner. Always approachable and capable of explaining matters simply to those of us who are not as computer literate as we should be!


Small businesses who outsource their IT support to companies that do not offer Secure Wireless Networking will be unaware of the risks that they are taking. The network may be up and running, but the company who has installed it may not have addressed or fixed any security issues. This also rings true for domestic users. If your network is insecure, your neigbours (or some bloke parked down the street) can access your network. Best case scenario is that your broadband might go a bit slower as a result.


Luckily these events are relatively rare, but it is only after the fact that many wish that they had a Disaster Recovery Plan. The aim of the Plan is to minimise disruption to business in the case of an unexpected event. Our highly qualified and experienced team can work with your business to devise a Disaster Recovery Plan for your business, and define and correct weaknesses in your IT structure.


If so, this can be organised for you by our Prince 2 certified Project Manager. No network is too small. With a small amount of planning you can have a new network up and running efficiently and cost effectively. Once your network is in place, we can offer you flexible support catered to your individual business needs.


Computer hard drives last on average 5 years, and after this they are living on borrowed time. Most people don't back up their data resulting in a fair amount of stress, and time in the spare bedroom. However, in some cases the hard drive itself can be repaired, and in other cases the data from the failed hard drive can be recovered. At Mat and Mouse we usually recommend a new hard drive after one has failed either due to age or virus infection. We can replace hard drives and reinstall windows, and restore your data.


At Mat & Mouse we can perform almost any repair to your Laptop / Notebook. Common hardware problems include failed hard drives or memory, and common software problems are caused by file corruption or viruses. We will always carry out full assessments, and present you with all the options and advice on how to proceed. If a laptop fails to boot up, one of the reasons could be a hardware fault. The life expectancy of a Hard Drive is about 5 years. Less if they operate in hostile conditions (such as teenagers bedrooms), they can often overheat and fail.


I used Ian after several recommendations from colleagues and found Ian to be extremely knowledgable and helpful towards my IT needs. He installed extra memory and cleaned up the operating system on my laptop with great results. I was extremely happy the price and would not hesitate to recommend Ian and the rest of the Mat and Mouse team to anyone. You can rely on Ian. He always delivers and with a smile on his face at all times however difficult the problem. It was nice meeting you also on Friday, it was extremely helpful and just what I needed.