K.Wilkie Computer Services [KWCS] Computer Repair Company in Portland

Just got a new Windows computer or tablet and can't get the hang of using it?
Need to learn how to surf the Internet? Or use your E-mail services properly?
Maybe you just want to try and keep up with the kids, or want to learn how to optimize the settings so you get the most from your computer.
Don't like the thought of going to some College or Library course where the Tutor has to go at a set pace whether you fully understand it or not, and you probably WON'T get the one to one tuition you need?

We COME TO YOUR HOME and teach you WHAT YOU WANT TO KNOW, using YOUR COMPUTER, and teach you AT YOUR PACE!
Single (hourly fee's) or block bookings available.

Just call or Email Quoting reference CRC17 or if you prefer, just fill out the contact form and we'll get straight back to you to discuss your requirements.

Proactive support for the Home PC

Once installed, HomeTech quickly and automatically detects and notifies you (and our tech support team*) about critical issues on your PC.
If your computer experiences a problem, a small notification box will automatically appear with information about how to contact our tech support.

A built-in contact form also allows you quick contact to K. Wilkie Computer Services with any issues 24/7
You'll benefit by receiving faster repairs, quick access to support, and a higher quality of service overall

Set up is quick and easy. Just give us a call or send us an email to schedule an appointment, and we'll come round or set it up for you at no additional charge.

Choose from 5 Package levels to suit your personal requirements

HomeTECH PRO-MAINTENANCE - Our top level package which Includes all the features and benefits of the Protection PLUS Package, plus complete system cleaning, optimization and management of software patching for all the most popular applications, and the Windows Operating System. Silently works in the background to keep your mission critical PC's stable and working at their best.
The Maintenance Package is just 15 /month.

HomeTECH PROTECTION PLUS Includes all the Protection Package features PLUS fully automated and completely SECURE Cloud-based backup of all your important Files and Photos! ** - and at only 12 /month The Protection PLUS Package is FANTASTIC Value for money!

HomeTECH PROTECTION: Includes all the Monitoring package features, plus SUPERIOR Anti-Virus and Anti-malware protection powered by EITHER Emsisoft or AVG (whichever is your preference) . And in the unlikely event that malware should slip through we'll even provide remote malware disinfection at no additional charge. - TheProtection Package is just 8 /month.

HomeTECH MONITOR: Includes all the BASIC Package features, plus Proactive Monitoring so we get to see the issues as they occur, rather than waiting for you to contact us. This enables the technician to fix the issue faster, and even prevent them from affecting your experience in the forst place. The Monitor Package is just 5 /month. - That works out at less than 17p per day!

HomeTECH BASIC: 24/7 Built-in Contact Form, Automatic Health Alerts, Remote Connect Software

* HomeTECH monitor package and above
** AVG Cloud backup with 25Gb backup space - extra blocks can be purchased at 8 per 25Gb block

Experienced Engineer - resolved problems on Sony PC which others could not!
Helpful collection / Return service helpful.
Fairly priced - will use again.
Without question worth a try!

Knowledgable, fast, efficient and cheaper than I thought. I would most certainly recommend him

So nice to have a local computer service as good as KW's. Solved all my computer problems promptly with a reasonable charge. Definitely the man to go to.

Helpful and reliable service +excellent value.
Problems with new router and printer solved - even sorted out computer link with Smart T.V - I had tried to work out link for months!!!

Whether we like it or not, our PC's, Laptops, Tablets, and Smart-Phones have become an important and integral part of our lives. From keeping accounts and budgets in simple spreadsheets, to keeping in touch with our friends and Family via SOCIAL MEDIA sites or Email, we are ALL becoming more and more dependant on INFORMATION TECHNOLOGY (IT) and the various devices that we use on a near daily basis. Having over 20 years experience working with IT of all types and sizes, we have a wealth of knowledge and experience with both Home PC systems, as well as larger business mainframe computers, servers and networking solutions, giving you the comfort of knowing your Computer systems are in safe hands with us.

Our site design and promotion services help you to get the right cost effective exposure for your business. Customers can view your products and services at any time and get access to information when they need it. Our designs are user friendly with extensive navigation aids which put usability before gimicks. Every aspect of web site design is covered by our full range of design and consultancy services. We pride ourselves on the quality of our work, and the personal service that we give to clients.

Whether your a Gardener, Florist, Builder, Plumber, Painter and Decorator, Mechanic or Electrician - like it or not, we all know that every small business needs to use IT in some form or another in order to be successful in today's market place. From the small, one man band who keeps their accounts in a simple spreadsheet, or a slightly larger company who uses a specialist third party accountancy software program to keep track of their employees wages and the VAT accounts, from the on-line seller keeping a small database with customer and supplier details, through to Hotels or Hostels looking to expand their business by using an on-line booking system to help sell their rooms, we ALL need and use IT!

On Demand Support Services give you affordable access to responsive and professional IT Technical Support when you need it. A proactive and flexible IT service plan for small businesses to get the IT support they need - when they need it. Having over 20 years IT support experience, we understand that response times are critical when you have technology issues. Our On Demand IT Service gives small businesses and Non profit organisations access to a complete IT Support Service, proactive and automated preventative maintenance schedule, as well as the flexibility to control IT budgets.

We show you a true representation of the system you are creating, not just a list of text. How do you know what you've put in the build? Did you add the Kingston blue or black gaming memory? The KWCS Custom PC Builder shows images of the components you've selected, so you don't even have to worry about remembering the part number or product code. No two builds are the same, and we don't want to stop you building a home PC, a media centre or even a business workstation. You can design whatever you want, with the parts that you want to use.

A recent survey revealed that 93% of businesses that suffer data loss for more than 10 days, file for bancrupcy within 1 year, with 50% filing immediately. These are everyday examples of common data loss situations. In addition, there are disasters such as fire, flooding, theft and vandalism that add to the list of data loss scenarios. We all hope we never have to suffer data loss, but just as we all take precautions when getting into a car, or buy property insurance for our homes, we also believe in preparing accordingly.

We Can provide support, Project Management, and strategic guidance in many areas including PC Management, Server Management, Network Management, CIO Services, Data Backup and Cloud Computing. We will design a technology support plan that will both meet your specific technology and Budgetary needs. Technology is a vital aspect of just about every business; it is critical to both the day-to-day operations and the strategic growth of your business. Having a complete IT department with a CIO, Network Manager, Help Desk, and Purchasing Manager is out of reach for most organizations.

If you are running old, out of date versions of your software or Operating System, you could be putting your business data at risk. On April 8, 2014, Microsoft stopped support for Windows XP, and Microsoft Office 2003. This means you will no longer receive updates, (including security updates), for Windows XP or office 2003 from Microsoft. Malware and Virus developers WILL try to take advantage of this and if you are still running XP or Office 2003 after this date, you are more likely to be targeted, leaving you more vulnerable to on-line threats.