JTRS Solutions (formally Mac-Man) specifically provide support to Yorkshire and the surrounding counties, however we can also act nationwide if required. (We have provided Apple Mac support in Tyneside, Wearside, County Durham, Lancashire, Northumberland Humberside, Nottinghamshire and London). We have also helped people in Glasgow, Edingburgh, Belfast, Dublin, Cardiff and Plymouth too. A personal, professional, cost effective, service comes as standard. If you have a problem with your beloved Apple Macintosh then contact us today.

MAC & PC HARDWARE SUPPORT:

* Maintenance
* Health checks
* Optimisation
* Data Recovery
* Crash Recovery
* Technical Gremlins
* Internal Connectivity
* Remote Connectivity
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MAC & PC SOFTWARE SUPPORT:

* Installation
* Email Problems
* Crashes
* Upgrades
* Conflicts
* Compatability
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MAC & PC NETWORK SUPPORT:

* Wireless Networks
* Ethernet Networks
* Virtual Private Networks
* Remote Access
* Firewalls
* Intranets
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MAC & PC WORKFLOW SUPPORT:

* Asset management
* Remote Backups
* Local Backups
* File servers
* Database solutions
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MAC & PC PRINTING SUPPORT:

* Inkjet and laser
* Contract proofs
* Copiers and rips
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BUSINESS SUPPORT CONTRACTS:

Mac-Man Bronze Support - From £20 per month
Mac-Man Silver Support - From £35 per month
Mac-Man Gold Support - From £45 per month
Mac-Man Platinum Support - From £85 per month
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HOME SUPPORT CONTRACTS:

Mac-Man Bronze Support - From £10 per month
Mac-Man Silver Support - From £15 per month
Mac-Man Gold Support - From £20 per month
Mac-Man Platinum Support - From £30 per month
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Highlights, Specialties & Features

  • Apple Mac Repairs, PC repairs
  • Servicing: York, Selby, Scarborough, Harrogate, Malton, Leeds, UK wide

Professional Associations & Certifications

  • Apple Certified Mac Technician, Technical Coordinator, Support Professional, Associate, System Admin

Serviced Areas

  • York, Harrogate, Leeds, Bradford, Middlesborough, UK wide

Payment Options

  • Cash, Credit Card, Debit Card, Cheque

Contact Details

  Website
  City York
  Postcode YO10 3DW
  Address The Raylor Centre, James Street
  Phone Number 019 0421 5002
  Fax 0844 870 0436

Customer Testimonials

We have found JTRS Solutions – in the shape of Tim Rycroft & his team – to be an excellent source of technical help. Owing to the care he takes in setting up systems in the first place. This has ensured that we have found very few issues have arisen over the year. When they have, Tim is quick to resolve them, either over the phone, remotely, or by site visit. Tim doesn’t just react to the (very few) problems that we encounter. He reflects on them, and offers support to eliminate the root cause of the issue, whether it be bespoke training, software, network, or upgrades. Tim has been able to offer cost – effective solutions to ensure that we get the very most from limited resources. As an example we have made a 50% saving on annual ISP costs. Tim ensured that the switch went seamlessly. Whenever Tim visits he takes the time to discuss future needs and the constantly changing world of ICT in education. I have found this particularly useful in ensuring that the school stays at the forefront of educational thinking, in order to provide the best possible learning opportunities for our children. In my book that’s getting good value from your iCT support.


“Dear Tim Many thanks for your great expertise and amount of time that you gave to getting my new iMac installed on Tuesday. It all works superbly and I am particularly impress with the wireless interconnectivity of everything Thanks John”