ITSupportLab - Norwich

Microsoft Certified Desktop Support Technician
A+ CompTia Technician
15 Years Experience

1-2-1 tuition on any IT subject including safety on-line, security upgrades, backup technology etc.

Free advice!

All manner of 'Dead' computers CAN be fixed!

Best prices in Norwich, quick response!

Anything, any-time, anywhere, anyhow, any arrangement, just ask!

Some of our services:

- Web Design
- System Engine Optimisation
- CMS
- eCommerce
• Bring to ‘LIVE’ any ‘DEAD’ machines
• Disaster Recovery from Viruses, Malware, Spyware, etc
• Computer Diagnostics, Health Checks & Maintenance,
• All Types of Laptop Repairs
• Broadband Installation, Diagnostics & Troubleshooting
• Wired/Wireless Home & Office Networking
• Data Backup, Recovery and Optimization
• Printer and Peripherals Diagnostics/Installation
• Software and Hardware Installation
• Computer Software Training
• Collect and Return asap

We offer fast, comprehensive, professional PC and IT Support either in your own home or your place of business.
Our aim is to provide a cost effective service to ensure your computer equipment is running efficiently and problem free, thereby ensuring the best use of your existing and future investment in computer equipment. This means you are not wasting your own valuable time due to computer errors and problems.

One of our highly skilled technicians can visit your office or home to resolve your computer problems, or provide regular scheduled pro-active maintenance to prevent problems from occurring in the first instance.
We operate a NO FIX NO FEE policy unless otherwise agreed.

We specialise in every type of PC repair at either a competitive hourly rate or a fixed fee dependant on the nature of the problem. We also deal with Wireless Networking installation and configuration as well as Virus / Malware removal and system servicing.

Microsoft Certified Hardware and Software Computer Repair and Support Technician. Founded in 2002, IT Support Lab has many years experience in the computers and internet sector, and provides computer hardware repair and software support to clients throughout the local area. The company is based in Norwich and was previously known as Troubleshoot Tech.

Helping clients to get computers, peripherals and networks up and running as soon as possible, the company provides a service with great professionalism and friendly support. With a fully fitted workshop and expert staff, the service is designed to improve performance and keep hardware and software up to date and in excellent working order, and prices low.

The company is managed by Miguel Simoes who has been focusing on the computer support business for many years. Having previously worked in the IT industry, and continuing to keep up-to-date with new certifications and technologies, Miguel Simoes is adequately trained to run the company.

IT Support Lab has an expanding network of clients, located in and around Norwich, including small businesses.

Our prices start at £0.00 as we don't charge for advice.

Another example of FREE-OF-CHARGE is:

1- You have a machine that needs a RAM upgrade
2- You already have the RAM stick
3- You come to us to fit it
4- We'll do it for you FREE-OF-CHARGE

- We spend a great portion of our time researching for affordable reliable sources which can guarantee good price, 100% reliability and compatibility. Since we don't profit from these, you don't pay high street prices and no time is wasted with delays and returns, not to mention the inconvenience of being without your computer because you're waiting for a new part that will be compatible after the last one failed to be.

- We don't charge for pick up or delivery. We believe this is a profitable business for couriers but since our business is all about fixing computers, we don't think we should be benefiting from such charges.

- We keep our overhead expenses well managed and we don't employ unnecessary personnel, therefore keeping costs to a minimum and your expenditure too.

- We follow rigorous procedure to keep jobs short, organised and simple. This way less man-hours are spent on each job, less waste of resources and therefore making the job affordable for the customer.

- We will also advise you on what's best for you to enjoy the most smooth and reliable experience with your computer.

- We can provide you with a temporary replacement computer, free of charge, while you wait for yours to be fixed, and that is priceless!

• PC Troubleshooting & Repair
• Hardware / Software Upgrades
• PC Tune Up / Health check and Preventative Maintenance
• PC System & Software Installation, set-up and training
• Virus Detection & Removal
• Internet Clean-up and Spyware, Adware & Pop-up Detection & Removal
• Internet / E-mail / Broadband set-up & troubleshooting
• Wireless / Wired Networking
• Data Backup & File Transfer
• Firewall and Internet Security

Servicing: Norwich
Website: www.itsupportlab.co.uk

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