Free Call Out and Set-Cost Repair of Apple Macbooks, Imac, Laptops and Desktop machines.

Highlights, Specialties & Features

  • Business IT Support and Training

Professional Associations & Certifications

  • Prince 2 Practitioner, MS MCSE, Novell CNE, IBM Trained

Serviced Areas

  • Retford, Tuxford, Clarborough, Ranby, Woodbeck, Elkesley, Lound, hayton, Clayworth, Rampton, Leverton, Torworth, Ranskill, East Markham, Mattersey

Payment Options

  • PayPal, Personal Checks

Contact Details

  Person Dale Robinson
  City Retford
  Postcode DN22 7UW
  Address 21 Bankside
  Phone Number 0800 242 5780
  Tollfree 0800 242 5780

Business Representative

Dale Robinson

IT Director

Having worked within the IT Industry for over 25 years, my detailed knowledge of how to best use IT within a business is unmatched.
We can quickly pin-point any issue, risk assess any changes and plan a practical resolution with minimal down-time.
Any recommendations are based on real-life use of IT and not just the latest fad that may be on the market, and anything recommended is based purely upon efficiency of cost effectiveness.

Products & Services


All repairs are done and given a guarantee. Any cost is always agreed by the customer and no work is undertaken that the customer did not want or need.

  • I would recommend this business
  • Cheap and fast

Sorted a windows 10 reinstall at literal 15 minutes notice and had it up and running within the hour despite his other obligations.

Value for money
Service & support
Overall ratingExcellent

  • I would recommend this business

I rang Dale as my laptop crashed and I use this for work so I needed it fixed quickly. He arranged to collect the same day and have a look at it. Within a few hours I had a prognosis of what was wrong and a plan in place to fix. All this was done in a really quick time frame. My laptop is better now than when I first bought it!! Value for money was excellent and cannot recommend Dale highly enough.

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

Excellent prompt work on my lap-top when it needed cleaning up. A good, relatively cheap anti-virus system was installed which is giving an adequate level of protection.

Needed a big clear out on my I pad to free up space. Dale dealt with this very quickly and explained what he was doing and why. Also took my husband's notebook as it was really slow. This was sorted out and he upgraded the memory, as well as putting in a free virus checker. Can't recommend Dale highly enough. I would not hesitate to use him again.

Moved from London a few years ago and found it almost impossible to find a reliable computer technician. I couldn't afford to have my time wasted with the computer away for days sitting on a bench with an unknown (probably inflated) bill at the end of the day. Dale was recommended by a friend, and now, I would not go anywhere else. He has done upgrades for me, resolved software issues and carried out mechanical/physical repairs. The cost has always been transparent from the outset and far less that I had anticipated. I have never been less than over the moon with his skill and professionalism!!! On top of this he is a really nice bloke who is partial to the odd cappuccino and a chat. If you have a computer issue do yourself a favour and ring Dale first. You'll be glad you did!

Many thanks to Dale for giving my five year old MacBook a new lease of life. It took just one day to diagnose repair and service my laptop and make it as good as new and at a very reasonable cost. I will be recommending Dale and his company to anybody that needs any IT work doing.

I had 7 weeks of little or no internet at home and my service provider had failed to identify the problem or provide a decent service level. In desperation I googled local IT help and found Dean. A time was arranged for a home visit and Dean came round after I had finished work which was handy for me. Dean was polite, friendly and very thorough logging each step of his investigation for my service provider. After just over 30 mins he found the fault and rectified it with a loaned router and cable (where the fault actually was - cable) I was charged £30 which I thought was terrific value which included his time and travel. I would definitely recommend Dean and IT Reliance as a quality plus service which is becoming rarer and rarer these days. Thank you Dean.

Wanted more memory a hdmi port and data from a really old desktop putting on a not as old desktop. Had helpful advice and was advised to get a reconditioned unit as would be cheaper, faster and more upto date. We are very happy with the unit, very helpful and great customer service will definitely use again.

I contacted Dale at around 18:30 on a Sunday evening. I left a message on his answer phone expecting a reply at some point on Monday however he contacted me within about 20 minutes to ask me how he could help. Soon enough we had organised to drop my machine off first thing Monday morning.

I dropped my machine off and gave him an update of the issue, he was friendly and gave him my number to contact me at work if necessary. Later he called me to tell me he had fixed the issue and I could pick it up whenever. I asked him if he could give my machine a good clean while he was at it and he agreed. I picked it up later that day and it works great and is much quieter than it was before.

I had an additional issue which he helped me troubleshoot over the phone and had it sorted within minutes. There was no charge for the over the phone troubleshooting and I was very pleased with the cost of my repairs. I would recommend him to anyone.

I needed malware removing and so he removed the malware and also did a service. He did it as fast as he could and he gave me advice after the buy.Excellent service would highly recommend. I will be using the services again.

Dale provided a brilliant service. I had two laptops that needed sorting out (various problems) and after wasting hours trying to sort it myself I admitted that it needed somebody who knew what they were doing. I looked on Retford Information Page for recommendations and contacted Dale Robinson. He provided me with a quote, came and collected the laptops that evening and brought them back the next morning. Upon returning them he went through everything he had done and made sure that the initial issues were all working before leaving. Great service and a very good price. My only regret is not contacting him before now.

Excellent is the only word I can use to describe all aspects of the service I have received on 2 different occasions. I will certainly be returning should I need any IT assistance. Can't recommend highly enough

Didn't think USB stick could be recovered, after contacting IT Reliance the job was done and all fixed within 24 hours. Very good service.

Fantastic same day service, problem immediately recognized and fixed it within 24 hours. They also provide a full service, so our computer is now fixed, upgraded and as good as new!.. Well, actually better! We thought we would have to spend a lot of money to buy a new computer, but instead we've got everything sorted for just 50 pounds.. Amazing!
They even gave us additional free advice about how to optimize our netbook which is now twice as fast!
We would absolutely recommend IT Reliance to everybody!

was really happy with the whole service from start to finish. Dale knew within seconds of listening to the laptop that it was probably the hard drive and was correct. He took it away on Tuesday evening and it was back repaired on Wednesday evening. The flexibility of the home appointment times is a big bonus and the price was very fair. I would recommend IT Reliance to others and will definitely call them in future if I have any problems.
Thank you, Erika.

Dale came out to sort out a long list of issues we had with a home PC, MACbook and IPad. Couldn't be happier with the help he provided. He got everything sorted in one day and cleared up various problems we had including dealing with data transfer, backups, slow running PC, Macbook connectivity and also provided helpful advice on where to source printer cartridges and other supplies

Huge thanks to IT Reliance for repairing my PC’s black screen problem so quickly and reassuringly this morning and for helping me with up-to-date AntiVirus protection too.

I can't recommend IT Reliance highly enough. Dale has helped me out several times over the years, always with a speedy reply, efficient and friendly service and at very competitive prices. He takes time to explain what he’s doing and why and gives me advice and tips along the way too. Thanks Dale!

Absolute superb service and advice... as always.

Excellent service from a friendly person.

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Having worked in the IT industry within business for over 30 years, we know how important it is for computer users within an organisation to work efficiently and with confidence.
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