We are a local company based in Pitsea offering full PC / Laptop repair service covering Basildon, Laindon, Wickford and surrounding areas.

Our professional laptop and PC repair service offers the highest quality for all our customers and our goal is to provide the best possible PC/Laptop repair service, fixing any problems that may arise.

We can Resolve any problem such as

Operating System Repair/Install
Laptop Screen Repair
Computer Virus Removal
Spyware and Malware Removal
Hard Drive Data Recovery
and much more

Our friendly staff will run a complete diagnostic on your PC or Laptop. Whatever the problem we aim to get your PC or Laptop back up and running in the quickest time possible.

Purchased a new PC / Laptop?

We can help setting up your new PC or Laptop, install any necessary software you have or supply you with genuine Microsoft Office and Windows operating system keys.

Serviced Areas

  • Basildon, Pitsea, Wickford, Laindon, Langdon Hills

Payment Options

  • Cash Only, Debit Cards, VISA

Contact Details

  Website
  City Basildon
  Postcode SS14 3TE
  Address 10 Lennon Crescent
  Phone Number 01268982969

Products & Services

PC Repair

We can fix most desktop computers. If your problem is software related, we may even be remotely to fix it remotely. Nine out of ten software issues can be fixed remotely. So if your hard drive’s making beeping sounds or your screen keeps freezing, let us know. Our professional, qualified computer technicians will get you working again today.


Laptop Repair

Laptop gone down? Don’t worry! We are qualified and friendly laptop repair business in Basildon, Pitsea & Laindon that will bring it back to life. We diagnose and repair all laptop issues, from simple fixes to complex recoveries/repairs at outstanding fixed prices.

We’re quick, we’re professional, and we’re convenient. We work evenings and weekends, so you’ll never have to wait for an urgent repair. All our repairs are carried out within 1-3 days maxiumum.


Malware and Virus Removal

Most malware virus programs are designed to be hard to remove. Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience we can remove the infestation without destroying your data. Your data is important; let us do the job.


Software Installation

There are all kinds of software in the market for each and every one of your needs. Installation and setup can be stressful for those who aren’t techy. However, you no longer have to worry about the installation of the software you need.

Whatever project you’re working on – from building web pages to building football stadiums – you’re going to need the right sort of software to handle the job.


Hardware Updates

Hardware upgrades that can extend the life of your current computer. When you purchased your new Computer System, it was the latest and greatest, but six months later there was already a computer better and faster on the market. We can help you keep up with rapidly changing technology by performing simple, low cost upgrades to your existing computer.

Call us today to find out how computer hardware upgrade can improve productivity, increase processing speed and keep you on the cutting edge of computer technology without purchasing a whole new desktop system.

  • I would recommend this business

Couldn't recommend Ian enough, fast reliable service, very professional and affordable price.

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  • I would recommend this business

Don’t go anywhere else this guy is the best around! Fantastic service and price. You will not be disappointed.

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  • I would recommend this business

Amazing service, really quick getting back to messages and quick service. My laptop is working like new, thank you!

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  • I would recommend this business

I haven't used my old laptop for years but wanted to get it fixed so my daughter could use it to play roblox etc Ian did an amazing job wiped the hard drive, installed windows 10 new keyboard all for a brilliant price saved me from buying a new one. Would 100% recommend Thank you so much

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  • I would recommend this business

Excellent fast service - Replaced broken screen to my Daughters laptop within 24 hours

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  • I would recommend this business

Repair was completed quickly and communication was great. My laptop runs faster now than it did when it was new!

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  • I would recommend this business

First class service. Amazing under 24hour turnaround fixing my pc. Thank you.

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  • I would recommend this business

Brilliant service. Called me back same day was a simple problem but and reliable now working fast as a flash

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  • I would recommend this business

Would highly recommend Ian to anyone needing an efficient and speedy repair. Problem made simple with Ian, screen replacemtn on laptop solved everything, such a relief to find someone who knows what they are doing and at reasonable rates.
Would highly recommend Ian to anyone needing an efficient and speedy repair. Problem made simple with Ian, screen replacement on laptop solved everything, such a relief to find someone who knows what they are doing and at reasonable rates.

Value for money
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Overall ratingExcellent

  • I would recommend this business

My desktop was faulty Ian was brilliant and fixed it. Excellent prices, would 100% recommend, Would not go anywhere else. Thank you again Ian

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  • I would recommend this business

Have used Ian twice now. Very pleased with the work he did. I had 2 x laptops both corrupted and running slow . I would thoroughly recommend.

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  • I would recommend this business

Ian is a top man, knows his stuff. Bought and old Mac book back to life. Everything A +, his operates the old Apple way for custom service.

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  • I would recommend this business

If you are looking for someone to repair your computer, look no further than Ian at IT Done Right. He couldn't be more helpful if he tried. He fixed my computer, in my opinion went above and beyond what I was expecting from the service, and he is such a nice man. His fee was incredibly reasonable considering the time spent on it. Thank you Ian.

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  • I would recommend this business

5 stars are not enough for this service. Brilliant would deffently recommend

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Customer Testimonials

Service I`v been offered was absolutely brilliant! My laptop is working great, quicker then it ever was and Mr. Ian is also friendly person and replying very fast on messages. I would definitely recommend.


Brilliant service woulod recommend this firm to anyone who has a problem. QUICK AND VERY HELPFUL ask for Ian.


Very friendly know what they are talking about and extremely helpful.


Done a lot of business with these guys happy everytime! good service from nice people!

Social Activity

@Stuart__Bingham Good luck, all the best
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@markwil147 Hmm I think Taylor and Foulds, Parrot is pretty good as well, know you said 2 but think JP is good too
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@TheWillieThorne gutted to hear the news, best commentator in my eyes, not sure what the bbc were thinking
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Unlucky @Stuart__Bingham was cheering you on here in Basildon cant wait to watch you in the English open in a week tomorrow
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@jasonplato All the best and wish you a speedy recovery @jasonplato
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@PaulONeill29 @itvmotorsport Nice one @PaulONeill29 is excellent news
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@Hugo_Drax77 @PaulONeill29 Not leaving is he? @PaulONeill29 is a part of a great team and wouldnt be the same without him
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@ASuttonRacing @subaruuk @adrianflux @TeamBMRBTCC @DunlopBTCC Congratulations @ASuttonRacing well deserved, dunno w https://t.co/nUI44IhVIU
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