Established in 2001 ituk.biz serves home based clients and small businesses in Surrey & Sussex. With over 33 years experience in it we are able to give our clients an added value service. All areas of computer repairs are covered including virus work, data recovery, upgrades, network and broadband installations. We come to your home or office at atime to suit you. There are over 130 reviews for customers to view. We operate a right first time culture and believe in giving all our clients added value. We operate 365 days a year from 8am till 9pm and also are available for emergencies if required.
Highlights, Specialties & Features
- Open 365 days 8am to 9pm
- Emergency Work on demand
- Work carried out at your home or office at a time to suit you
Professional Associations & Certifications
- PC Association Member
- NASCR – National Association of Computer Retailers Member
- MIMI Member of the Institute of the Motor Industry
- CInstSMM Companion of the Institute of Sales and Marketing Management
- Surrey & Sussex
- Cash or Cheque only
|Address||4 Greyhound Slip|
|Phone Number||012 9389 4444|
Products & Services
Specialists in Virus Removal using the latest virus fixes we have successfully removed viruses from thousands of desktop, laptop and networked computers. Where possible we carry out repairs in clients Homes or Offices. If you are based in Crawley or Horley our minimum charge is 30 Minutes at 25.00 otherwise our minimum charge is 1 Hour at 50.00 then 12.50 per quarter Hour thereafter. Viruses have been around for over 25 years and now there are as many as 42 new viruses every second. Today computer viruses are becoming increasingly more complex with Keyboard Logging and Data Destruction becoming commonplace and requires specialist Virus Removal. Viruses can be transferred by infected or Phishing Emails, USB flash drives, infected websites or Messenger or other chat programs. Never click to open a email unless you know who sent it. Even then check with them first that they have sent it before opening. Nowadays you must have suitable Internet Security software installed and running on your computer to protect it. You would not consider leaving your home unlocked when there was nobody there. You should make sure that an Anti Virus package and a Firewall is running all the time. Internet Security packages like AVG, Bit Defender, Kaspersky or Microsoft Security Essentials can help to keep you protected. If you get an infection shut it down immediately and call us at ituk.biz to carry out specialist virus removal. We will clean your PC of any viruses and check that your PC is left secure. We will also advise you how to keep it up to date to avoid the problem occurring again. Our technicians stay current with the latest spyware, viruses and techniques to successfully remove them.
PC Health Check ( At your Home or Office )
Keep your PC in tip top condition with a Bi-Annual Health Check If you are based in Crawley or Horley our minimum charge is 30 Minutes at 25.00 otherwise our minimum chage is 1 Hour at 50.00 then 12.50 per quarter Hour thereafter. PC’s are like cars they need regular maintenance to operate correctly. Regular health checks will ensure that your PC’s are always running to their optimum performance. We carry out health checks on an as and when required basis or on a diarised basis to suit you the client. It is pprobable that there are many files lurking inside your computer that could be using up valuable space or waiting to cause harmful destruction. Some files could contain time bombs called Trojans that launch when you least expect them to. Don’t let the peaceful operation of your PC lull you into a false sense of security. You’d be astonished at the number of unnecessary files cluttering up and slowing down modern computers. As well as carrying out regular health checks it is vital that your important data is backed up. 95% of custimers we visit do not have proper backups. Whilst carrying out your health check we can advise on the best backup option for your needs.
Computer Repairs Crawley also in Surrey and Sussex
ituk.biz based in the Gatwick Diamond Business Development Area was established in 2001 to provide quality computer repairs Crawley services and PC repairs to home users and Small businesses throughout Kent, Surrey and Sussex. Because of our 30 + Years of computer experience we fully understand the needs of both business and home computer users. Computer repairs Crawley is an essential part of our business but over the years we have expanded to cover three Counties in the South East of England. We remain flexible to meet the needs of our customers to make their experience of dealing with ituk.biz as hassle free as possible. Our “Right first time” philosophy provides you with a quality of service and convenience that you deserve, while giving you a solution to your computing problems every time. We will advise you that your PC is beyond economic repair at the earliest time saving you unwanted expense. Computer Repairs Crawley – Helping Home PC Users The function of the PC or laptop has also vastly increased for home users. It is now common for households to have several computers. We have seen a shift in PC use over the past few years where home users are now reliant for children’s education, entertainment, arranging travel, paying bills and household administration amongst many other tasks. With increasing broadband internet speeds and the social networking phenomena people are literally switching much of their time from watching TV to watching their PC. With the Internet community growing exponentially over the next few years, we recognise the increasing demand for effective online communications solutions for individuals, families and businesses. Computer Repairs Crawley – Helping your Home or Office Business Most Businesses today are completely reliant on their IT equipment and online connectivity in order to function effectively. Your IT includes internal communication, external communication, marketing, banking, procurement, administration and accounting which are Critical business functions that you are reliant on. You will be losing money when you have IT downtime. This is why at ituk.biz we act as your “on demand”, on call IT Support provider for so many local businesses . We will react fast and efficiently, at a time and place to suit you, to provide a solution to your IT business needs to minimise that downtime and minimise loses. On-Site Calls ituk.biz – computer services, PC repairs, laptop repairs, website design, online solutions in the UK. On-site calls for computer service and pc repair is available in Gatwick, Surrey and West Sussex: computer services and pc repair Crawley, Horsham, Redhill, Reigate, Horley, East Grinstead, Lingfield, Epsom, Sutton, Croydon, Smallfield, Nutfield, Bletchingly, Outwood, Esher, Guildford, Haywards Heath, Balcombe, Dorking, Leatherhead, Kingswood. Check out this website where you will find useful help and advice to: keep you abreast of the latest news and security threats provide information and services to help you advise you of money-saving offers online including refurbished PC’s help you improve your computing and online experience provide computing tips and tricks or technology news ituk.biz is dedicated to providing computer repairs Crawley and a 30 mile radius from there. Our services include PC fixes, laptop repairs, software fixes, wireless setup, website design and online solutions to home users and businesses in the local areas. Fast, Responsive and Convenient Service Our engineers will visit your Home or Business at a time that suits you. We operate 7 days a week (including evenings). Our rates and payment We provide a rapid onsite call out service and at extremely competitive rates. To keep our prices competitive we do not operate any Credit Accounts and are paid at the time we complete the job. Computer Repairs Crawley, Computer Repair Surrey, Computer Repair Sussex Call us FREE on 0800 0407048 for further information or to book an engineer.
PC / Laptop / Netbook / Tablet / PDA Sales
We supply PC’s, laptops, netboots, tablets & PDA’s to suit customer requirements. As prices of Laptops/Netbooks are so volatile we source them when you need them at the best possible price. We do not carry stock. Tell us the specification you require and we will find out what is available. ituk specialise in niech products from PC’s built into keyboards, DVD/TV/Radio/PC combinations, space saving PC’s to the lastest gizmo’s on the market. All fully built, fully functional straight out of the box and fully up to date.
Data Recovery ( At your Home or Office )
We can port data from one source to another. If you are based in Crawley or Horley our minimum charge is 30 Minutes at 25.00 otherwise our minimum chage is 1 Hour at 50.00 then 12.50 per quarter Hour thereafter. The service is particularly usefull if our clients are renewing a PC installation or recovering a system after a virus attack. Where possible this can be done on site, otherwise specialist equipment and software is used to recover your valuable data. If your Hard Drive has not completely failed we can recover data from it.
System Upgrades and Servicing
We upgrade PC’s from single components to replacement base units. Always offering good brand named parts to ensure quality, longevity and performance If you are based in Crawley or Horley our minimum charge is 30 Minutes at 25.00 otherwise our minimum chage is 1 Hour at 50.00 then 12.50 per quarter Hour thereafter. Where it is uneconomic to upgrade an existing base unit we recommend a suitable alternative. All components used are fully guaranteed to manufacturers specification and regulations.
How often have you said – I meant to Backup My Data
For a One to One Consultancy on your Backup Solution please ring 0800-0407048 or 07411-149666 to arrange an appointment for Computer Repairs Crawley. Can you imagine if your hard drive went down and was beyond repair or recovery and you lose all your important and sometimes critical data. How what that affect you and your business? What about losing all your family photos or music that you have paid for and downloaded over the years? Time and time again we go customers who are in exactly this situation and when we ask the question, is you data or files backed up, we get a very distressed response that it is not. How often have you said “I really ought to Backup my Data” but you just never get round to it. Either you do not know how or you put it off till later. Later never comes. Losing your Data is one of those things that too many people think it will never happen to them, but when it does the implications can be disastrous. Imagine as a business if you lost all your customer and supplier contact details and records. What if you lost all the data of which customers owed you money. The scenarios are endless. Please note the items listed below are by no means a definitive list of those available but have been vetted by us for you. 95% of our clients do not have adequate backups.
Geoff is one of the few people who are keen to understand the problem and offer practical and cost effective IT solutions. His knowledge on IT, networking and software applications is based on the latest technology available, without costing an arm and a leg. He is flexible in his approach, i.e. if there is an opportunity for someone to make the most of their money, example, by sourcing technical parts etc. independently, he provides appropriate guidance and thinks in the best interest of his clients. This is a trait sometimes rarely found, even in the largest of service providers. His ability to provide services at the client's door step and being available at times best suited to clients, makes him a really good choice, especially when time is of the essence. Geoff does not believe in dazzling the client with technical jargon. He speaks in straight forward terminology that is easily understandable and brings to home the point quickly. One of the best things I found about Geoff is he shares knowledge freely, so if ...are keen to understand the problem and offer practical and cost effective IT solutions. His knowledge on IT, networking and software applications is based on the latest technology available, without costing an arm and a leg. He is flexible in his approach, i.e. if there is an opportunity for someone to make the most of their money, example, by sourcing technical parts etc. independently, he provides appropriate guidance and thinks in the best interest of his clients. This is a trait sometimes rarely found, even in the largest of service providers. His ability to provide services at the client's door step and being available at times best suited to clients, makes him a really good choice, especially when time is of the essence. Geoff does not believe in dazzling the client with technical jargon. He speaks in straight forward terminology that is easily understandable and brings to home the point quickly. One of the best things I found about Geoff is he shares knowledge freely, so if the issue you are dealing with has never happened before he leaves you with a lot more information than when you first encountered the issue. Which means that should a similar issue present itself (even though unlikely for the issue to recur), you wouldn't find yourself flustered and out of options. I'd recommend Geoff to someone looking for IT & networking solutions, for home or office needs, any day of the week. Many thanks to Geoff for sorting a few of the issues I was dealing with rapidly and with a smile.
Where would we be without Geoff? I can't remember the number of times he has rescued us when our IT systems have decided to pack up. Always reliable, always effective and always excellent value for money - that's Geoff... Downtime in IT is very costly, staff sitting idle or, even worse, me spending hours trying to fix problems which Geoff can sometimes sort out in minutes. He's even helped us on more than one occasion by telephone - when he is otherwise engaged on another call out. Many, many thanks Geoff. David Crossland Director http://willdrafters.com Will writing and fixed fee probate services.
When it comes to IT problems, Geoff is your man. He is the oracle for all IT issues. He offers an excellent, cost effective and comprehensive range of IT support and computer maintenance. So, before it's too late, get a PC health check and make sure that your systems are running at their peak performance.
“I have used Geoffrey on various occasions when I have had a problem or for installing new software or hardware . his time keeping is meticulous and he has for me always delivered what I needed and got me back in business.”
Geoff came and helped me clean up my computer. Despite being relatively new it seemed to have slowed considerably and Geoff showed me how I could clean up my computer and also to add more memory which also helped / I would recommend his services.