Computer Problems?

Home Helpdesk delivers a rapid response to home or office, we come to you.
Home Helpdesk is a full computer service and IT business, delivering professional, personal, efficient computer and IT support when and where you need it. With over 10 years of trading, we are based in Worcester, UK, where we have 2 offices, covering all parts of Worcestershire and parts of the Midlands. Our help is straightforward, jargon-free, and there when you need it.

PC & Laptop problems
Virus removal
Spyware problems
Repairs and Upgrades
Wireless Networking
Internet problems
PC Healthchecks
Computer Tuition
Home Users
Small or Home Office

Home Helpdesk offers a one-to-one personal, professional and customer focussed service and aims to help you stay productive, thus, saving you time and money. We pride ourselves on relationships that we develop with our customers and as such, we are able to deliver focussed and specific services to individuals as a result.

We understand how frustrating and/or costly errant computers can be and that you need them fixed quickly and efficiently. If you're fed up with non-existent support, and don't want to unplug that mass of cables, or are worried about trying to untangle the wired network, the printer and all the other hardware you have accumulated, then Home Helpdesk is at hand to help. We can offer advice, opinion, and fast, reliable service when and where you need it, whether you're a home user or a small or home based business.

Like so many IT and internet companies founded in the late 90s, Home Helpdesk started with a guy in a garage with a mission. Disappointed with what he experienced first hand by way of IT support and the quality of what he saw on the web, Brett Hollis set out with a goal to create a first class IT service for home computer users, and also create interactive web experiences to satisfy his own expectations.

Driven by passion and meticulous attention to detail, a garage-based operation quickly grew into a recognized agency. Along the journey, Home Helpdesk attracted a list of both glamorous clients who are leaders in their own fields, and unique individual clients who rely on service delivery to keep them on track, and ultimately - successful.

Home Helpdesk continues to deliver the excellent level of service it has become known for over the past decade. By continually expanding its focus into delivering bespoke and beneficial solutions for home users and businesses alike across a number of platforms, Home Helpdesk has made the leap from a fledgling startup to become an established firm.

Still local and independently owned, we have grown from a small, but experienced team offering IT Support to a business that can offer full sales, service and support for users and businesses around Worcester and some parts of the Midlands.
When you call us you'll speak to a real person, who will speak in plain English. We'll endeavour to understand the problem and we'll get to work. No job is deemed too small. If it's important to you, then it's important to us too!

All of our engineers are highly qualified and experienced computer technicians who are always ready to help.

Highlights, Specialties & Features

  • Free Call Out
  • No fix-No fee
  • Fast, Local. Reliable
  • Week days
  • Weekends
  • Evenings

Professional Associations & Certifications

  • Member of the British Computer Society (BCS)
  • All Staff MCSE Qualified (Microsoft Certified Systems Engineers)

Serviced Areas

  • Worcestershire and Surrounding Areas

Payment Options

  • All payment types taken.

Contact Details

  City Worcester
  Postcode WR5 2BB
  Address 1 Malvern House, Oaklands Court
  Phone Number 01905 670 444
  Mobile 07807 777 084

Products & Services

Home Users

We tackle ALL COMPUTER PROBLEMS but have detailed more thoroughly what our common service requests include:

• PC & Laptop Repairs and Installation
• Custom PC's & upgrades
• Data recovery & backup
• Wired & Wireless Networks
• New & reconditioned laptops & PC's
• Software Installation
• Home Entertainment Systems
• Home Security


We have a resource pool of highly talented support engineers, developers and designers who are committed to producing solutions second to none. We are building an enviable track record of successful projects across our targeted market sectors utilising these resources and managing them with proven project management skills.

We are happy to provide references from a variety of clients both small (from 1 - 5 employees) to medium sized, working in all market sectors from accountancy through to stockbrokers and manufacturers.

Customer Testimonials

Having tried a number of local IT Suppoort companies for my business, it was a breath of fresh air to meet the engineer from Home Helpdesk. He got my systems up and running within an hour, and sorted out our problems in no time!. Problems that took other companies days!

The Home Helpdesk Engineer is a blessing! I am so pleased to have found someone that I can trust to get me on track and offer me good advice. Until now I had been going to PC World. Never again! Thank you Home Helpdesk!

I found Home Helpdesk online and form the first phonecall felt that they addressed my needs with enthusiasm and honesty. I have no hesitation in recommending them to anyone in need of Computer help. Just knowing that I have someone I can trust and rely on is only a phonecall away is a godsend!

I cannot work without my Blackberry or Macbook.When both were damaged Home Helpdesk dispatched someone quickly and fixed my problems. They even had the courtsy to deliver new parts to me in person to my home in time for an early next morning flight before I left! Service like never before!

Social Activity

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